Integrating ICT A11y Across the Organization Flashcards
W3C Web Accessibility Initiative Recommendations for an organizational ICT a11y program (4):
- Initiate
- Plan
- Implement
- Sustain
Describe the step “Initiate” from W3C’s Web A11y Initiative (6):
- Learn the basics
- Explore the current environment
- Set objectives
- Develop the business case
- Raise awareness
- Gather Support
Describe the step “Plan” from W3C’s Web A11y initiative (7):
- Create an accessibility policy
*Assign responsibilities - Determine budget and resources
- Review environment
- Review websites
- Establish a monitoring framework
- Engage with stakeholders
Describe the step “Implement” from W3C’s Web A11y initiative (6):
- Build skills and expertise
- Integrate goals into policies
- Assign tasks and support delivery
- Evaluate early and regularly
- Prioritize issues
- Track and communicate progress
Describe the step “Sustain” from W3C’s Web A11y initiative (5):
- Monitor websites
- Engage with stakeholders
- Track standards and legislation
- Adapt to new technologies
- Incorporate user feedback
What are the European Agency for Special Needs & Inclusive Education Guidelines?
Guidelines for accessible information, designed for organizations that want to ensure the information they produce is accessible.
What are three steps in the organization implementation model from the European Agency for Special Needs & Inclusive Education Guidelines?
*Policy
* Plan
* Practice
Describe the “Policy” step in the organization implementation model from the European Agency for Special Needs & Inclusive Education Guidelines (3)?
- Develop a long-term strategy that recognizes all aspects of disability
- Publish an accessibility statement that includes a commitment to make your services and information accessible.
- Develop a procurement policy that covers accessibility compliance for products and services, including those for information production and dissemination
Describe the “Plan” step in the organization implementation model from the European Agency for Special Needs & Inclusive Education Guidelines (2)?
- Develop an information accessibility plan that is detailed and ambitious, but realistic and covers small steps
- Ensure the person or team responsible for the plan has authority and resources
Describe the “Practice” step in the organization implementation model from the European Agency for Special Needs & Inclusive Education Guidelines (8)?
- Conduct a pilot of the Guidelines
- Provide awareness training for all staff and how a11y applies to information
- Provide training for content specialists on tools to make information accessible
- Produce style guides and templates
- Update work processes to embed information accessibility
- Create information using the style guides and templates
- Give external providers the Guidelines and requirements for compliance
- Conduct accessibility testing before releasing any services or publishing any information
What is a maturity model?
A tool for organizations to measure progress and improvements in a given area.
What are the five levels of Business Disability Forum’s Accessibility Maturity Model?
- Level 1 - Informal. No documentation or process in place
- Level 2 - Defined. Documented but not actioned or completed once
- Level 3 - Repeatable. Process established and actioned consistently
- Level 4 - Managed. Process monitored and improved; business as usual
- Level 5 - Best practice. Innovate, improve, and share
What are the five levels of the Capability Maturity Model for Software?
1 - Initial (capabilities ad hoc and unpredictable, repeatable)
2 - Policies are in place for managing projects and procedures (processes are characterized as practiced, documented, enforced, trained, measures, able to improve)
3 - Defined (standard processes are used, documented, and integrated into a coherent whole)
4 - Managed (org sets well-defined quality goals for products and processes)
5 - Optimizing (entire org is focused on continuous process improvement)
What are management champions and why are they helpful (4)?
Champions have a deep understanding of accessibility, lead initiatives to improve, engage teams, and build awareness and skills.
Champions help to:
* Build a vision and align implementation strategies
* Sustain ongoing commitment and collaboration
* Support the programmatic integration of accessibility throughout organization process
* Lead the adoption of an accessibility maturity model
What are six recommendations for testing/evaluating for accessibility?
- Ensure the product or service is fit for purpose. Consider a “born accessible” approach to design.
- Create reusable design and code libraries that help developers code for a11y.
- Use quality assurance tolls, methods, and protocols including accessibility evaluation tools. Human evaluation is critical.
- Perform formative, summative, and continuous evaluations. Test throughout the project lifecycle and any time new content is added or code is updated.
- Include people with disabilities in evaluations
- If there are gaps in your org’s capabilities, use outside expert analysis and consultation until you build up in-house expertise.
Recommendations for recruiting and hiring people with disabilities (7):
- Include organization’s disability inclusion statement in job postings and on the recruitment pages of your site.
- Posting job openings on disability-focused job boards
- Ensure your org’s recruitment website and all postings are accessible
- Promote your org at disability-focused job fairs
- Ensure your facilities are accessible to applicants and employees, and that you provide reasonable accommodations including assistive technologies
- Educate all employees, especially managers, on working with employees with disabilities
- Ensure hiring and supervising managers understand their obligations for accessibility and the organizational benefits that an employee with disabilities brings to the workplace
Recommended skills when recruiting people with digital accessibility skills (6):
- Design using CSS, HTML, and JavaScript
- Development using frameworks and libraries
- Accessibility testing using evaluation tools, keyboard testing
- Ability to use and test with screen reader software
- Ability to create, test and remediate digital files such as documents and presentations
- Knowledge of standards such as WCAG 2.1 and PDF / UA
What are 7 communication management strategies for Marketing, external, and internal communications for your organization?
- Publish accessibility standards for communications
- Provide training to communicators on using people first and plain language
- Ensure the accessibility of any documents published
- Ensure the accessibility of websites and any media they contain or reference
- Caption and describe videos and other time-based communications
- Understand and design for how people use assistive technologies
- Capitalize on the increased understanding, influence, market, and reputational potential that accessible communications provide
What are 5 legal and public relations recommendations?
- Identify and become familiar with relevant international, regional, national, and local laws and standards
- Assess your organization’s legal liability
- Ensure the organization creates and follows and ICT accessibility plan
*Ensure the ICT accessibility plan includes documenting how products and services meet accessibility standards
*Capitalize on the positive public relations that accessibility brings to your organization
What are 5 recommendations for purchasing processes and public procurement?
- Verifying product accessibility claims
- Verifying a vendor’s accessibility expertise and capacity
- Requiring product accessibility in contractual agreements
- Periodically reviewing a vendor’s product accessibility roadmap for adherence
- Leveraging the organization’s procurement policies and requirements to influence vendors
