Instruction Skills

Question 1

Which of the following is not a silent acknowledgement signal?

A. Nodding
B. Note taking
C. Looking at phone
D. Appropriate facial expressions

Answer 1

C. Looking at phone

Question 2

Which is the characteristics of a good listener?
A. Listens carefully for common misconceptions
B. Prepares answers while the owner speaks
C. Is prepared to give criticism to help the owner learn
D. Listens carefully & clarifies what owner says

Answer 2

D. Listens carefully & clarifies what owner says

Question 3

If an owner continually interrupts the instructor with irrelevant questions during class, the instructor should:
A. Ignore the owner & focus on the training
B. Make sure every question is answered professionally
C. Refer the owner to another instructor d/t personality conflicts
D. Redirect owner back to the assigned exercise

Answer 3

D. Redirect owner back to the assigned exercise

Question 4

Which of the following is the most important advantage of using an untrained dog for a demo?
A. The dog’s behavior improves quickly during demonstration
B. The owner enjoys extra attention for themselves & their dog
C. The trainer gets hands on experience training the dog
D. An untrained dog results in a more thorough demo for clients

Answer 4

D. An untrained dog results in a more thorough demo for clients

Question 5

Which of the following is the least appropriate suggestion for a client whose dog is out of control?
A. Instruct client to use a higher value reinforcer
B. Ask client to restrain the dog by its collar
C. Tell client to give the dog a time out
D. Suggest client lower training criteria

Answer 5

B. Ask client to restrain the dog by its collar

Question 6

Direct warnings, interrogation, & probing is:

A. Apt to be a road block to further communication
B. The best way to let the student know you are very serious about your job
C. The only way to make a distinction between right & wrong

Answer 6

A. Apt to be a road block to further communication

Question 7

What are the 3 different learning styles?

Answer 7

Auditory, visual, kinesthetic

Question 8

Which is an example of Thomas Gordon’s “active listening”?

A. While you speak, move around a lot to keep your students attention on you
B. Repeating in your own words what the client has told you
C. Ask for more details after every point the student makes

Answer 8

B. Repeating in your own words what the client has told you

Question 9

When is it least appropriate to give feedback?

A. While the client is performing the skill
B. After the client has accomplished a skill
C. While the client is thinking about a skill
D. Before the client performs the skill

Answer 9

D. Before the client performs the skill

Question 10

When considering safety, it is least important for a trainer to:

A. Assess the owners’ physical limitations
B. Make sure reinforcers are available
C. Assess the general behavior of each dog
D. Make sure all dogs have been vaccinated

Answer 10

B. Make sure reinforcers are available

Question 11

An example of kinesthetic learning method is:

A. Performing the task with instructor present
B. Watching the instructor perform task
C. Listening to the instructor explain the task
D. Reading a book on how to perform the task

Answer 11

A. Performing the task with instructor present

Question 12

If a behavior is explained & then demonstrated, owners will likely:

A. have divided attention
B. Recommend training to others
C. Feel overwhelmed & anxious
D. Perform exercise correctly

Answer 12

D. Perform exercise correctly

Question 13

Trainers holding outdoor classes during hot summer weather should provide access to which of the following?

A. Cold water or ice cubes
B. Coolers for treats
C. Water & shade
D. Chairs & mats

Answer 13

C. Water & shade

Question 14

A client’s dog lays down when cued, however, once in the down position the dog starts to bark. What of the following is the best way to proceed?

A. Give the dog a time out each time it barks
B. Lower criteria for earning reinforcement & gradually stretch reinforcement ratio
C. Wait until the dog stops barking & reinforce if the dog stays in position
D. Develop a new cue for the down position

Answer 14

C. Wait until the dog stops barking & reinforce if the dog stays in position

Question 15

When registering clients for a family dog class, which of the following info about the dog is most important to class safety?

A. Breed of dog
B. Training history
C. Number of dogs
D. Aggression history

Answer 15

D. Aggression history

Question 16

If a client is becoming overwhelmed by an exuberant dog in class, an instructor should

A. Give client space & withhold interaction
B. Change lesson plan to address issue
C. Take dog & demonstrate how to calm it
D. Provide client with time out space/activity

Answer 16

B. Change lesson plan to address issue

Question 17

An owner is discouraged over her dog’s progress in training & admits she is ready to quit. The trainer, however, feels the dog has improved. Which of the following is most likely to encourage the owner to continue?

A. Suggest she interviews other trainers
B. Tell her that things are fine & that her dog is making good progress
C. Point out the changes in behavior & detail the progress the trainer has seen
D. Explain the trainer is experienced & she should trust the trainers opinions

Answer 17

C. Point out the changes in behavior & detail the progress the trainer has seen

Question 18

Which of the following is the best reason for arranging owners in a semi-circle?

A. Takes up less training space
B. Reduces excessive barking
C. Allows for controlled movement
D. Allows owners to see & hear trainers

Answer 18

D. Allows owners to see & hear trainers

Question 19

In the class setting, which of the following is least likely to trigger barking?

A. A client teaching dog "down"
B. Children playing during class
C. A client entering class late
D. A client carrying a small dog

Answer 19

A. A client teaching dog “down”