Information Technology (Quick Revision)

Question 1

Define: Information Technology (IT)

Answer 1

Information technology (IT) is the electronic means of storing, transmitting and processing data.

Question 2

State three ways in which IT might benefit operations management.

Answer 2

• Critical path analysis
• Stock control
• Computer-aided design/manufacturing

Question 3

State one way in which IT might benefit marketing.

Answer 3

• To store and analysis data (e.g. to identify customer buying patterns)

Question 4

State one way in which IT might benefit financial planning.

Answer 4

• Use of spreadsheets enables faster and more accurate financial calculations.

Question 5

State one way in which IT might benefit human resource management.

Answer 5

• Can enable more flexible working (e.g. teleworking)

Question 6

What is the Examiner’s note for Information Technology (IT)?

Answer 6

IT will not always be welcomed by staff. Some may fear a loss of status because they do not know how to use it or because if deskilling.

Question 7

What is the Evaluation point for Information Technology (IT)?

Answer 7

The value of IT depends on how it is used. It will not automatically solve problems, as it is merely a tool. It depends who uses it and how they use it.