Information and change 2

Question 1

Big data

Answer 1

exponential growth and availability of data

Question 2

4 V’s of Big Data

Answer 2

Volume
Variety - unstructured/photos/sounds
Velocity - speed
Veracity - not 100% representative due to sampling

Question 3

Criticism of big data

Answer 3

~ confusion between correlation and causation
~ data overload
~ ability to verify
~ representative?

Question 4

Types of cyber risk

Answer 4

~ Human threats e.g. hackers
~ Fraud
~ Deliberate sabotage
~ Viruses/Corruption
~ Denial of service attack

Question 5

Types of cyber security

Answer 5

~ prevention
~ detection
~ deterrence
~ recovery
~ correction
~ threat avoidance

Question 6

Blockchain

Answer 6

technology that allows strangers to trust a shared record of events

Question 7

Emergent change

Answer 7

occurs thro a series of continuous open-ended adjustments to the environment

Question 8

Step change

Answer 8

an unexpected jump or drop caused by an unexpected event

Question 9

Three-stage approach to change (Iceberg model)

Answer 9

1. FREEZE existing behaviour
2. MOVE attitudes/behaviours
3. REFREEZE new behaviour

Question 10

Lewin’s force field analysis

Answer 10

forces are pushing towards the preferred state and restraining forcing are pushing towards current state

Question 11

Factors to consider when introducing change:

Answer 11

~ pace
~ manner (convince, help + involve staff)
~ scope

Question 12

Gemini 4Rs framework (for planning change)

Answer 12

REFRAMING - Qs about what the co is for
RESTRUCTURING - co’s structure and cultural changes
REVITALISING - securing a good fit w/ environment
RENEWAL - people in co support change