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Info Systems > Info Systems Test 1 > Flashcards

Info Systems Test 1 Flashcards

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1
Q

When we witness content and processes becoming expressed and performed in digital form, we are in the presence of:
The digitization process
Declining cost of storage
End-user development
The increasing user friendliness of Information Technology
Convergence

A

The digitization process

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2
Q

Programmers, network administrators, and webmasters all belong to the category of:
General managers
End-users
Analysts
Information systems professionals
Both A and B

A

Analysts

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3
Q

A functional manager is a(n):
Knowledge worker in charge of an entire organization or business unit
Knowledge worker in charge of a functional area or team
Individuals with direct contact with software applications
Manager that sometimes act as an end-user
Both B and D

A

Knowledge worker in charge of a functional area or team

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4
Q

What are some ways that today’s managers are affected by new IT trends?
The amount of money available for them to spend on IT has increased.
Consumers are changing and become more tech-savvy.
New software programs reduce productivity and efficiency.
Human interaction is no longer needed.
Both A and B

A

Both A and B

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5
Q

Which of the following is the reason why the use of IT and IS has increased dramatically in the last several years:
The increase in available processing power per dollar
The increase in the available storage capability per dollar
The decline in battery life
The increase in the network transmission costs
Both A and B

A

Both A and B

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6
Q

Which is NOT a good reason for managers to be involved with the management of information systems?
Almost every aspect of business operations involves IT.
Available new technology can serve the growing and changing needs of a business at many different levels.
All employees will come in contact with the IT on a regular basis.
IT professionals do not make good CEOs and need to be managed.
To make sure that IT is used to support the business needs rather than having the business support IT needs.

A

IT professionals do not make good CEOs and need to be managed.

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7
Q

When the V.P. of marketing of the Grand Hotel is using his blackberry device to check emails while walking down the street, he is considered as:
A general manager
A functional manager
An end user
Both A and C
Both B and C

A

Both B and C

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8
Q

We have identified a number of IT trends of managerial interest. Which of the following is not one of them:
Increasing processing power of microchips
Increasing storage capacity
Increasing sophistication of end-user
Increasing ubiquity of network access
We have identified all of the above as IT trends of managerial interest

A

Increasing sophistication of end-user

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9
Q

Why is it important for business and functional managers to collaborate and form partnerships with IT professionals?
Managers must make sound decisions about IS with the aid of IT experts
Managers must ensure that IT professionals have people to work with
It is fun to work with IT people who know all about the new IT gadgets
It is not important since IT design is the sole responsibility of IT people
Managers must work with everybody in the organization

A

Managers must make sound decisions about IS with the aid of IT experts

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10
Q

What are some ways today’s managers are affected by new IT trends?
The amount of money they have to spend on IT has increased
Consumers are changing and become less tech-savvy
New forms of entertainment created
New software programs reduce productivity and efficiency
Human interaction is no longer needed

A

The amount of money they have to spend on IT has increased

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11
Q

The following are skills of a successful CIO except for:
Perpetually develop team/organization
Effectively manage change while in pursuit of maximum agility
Implementing IS to solve all business needs and issues
Raise the level of customer satisfaction
Matching technology to business need

A

Implementing IS to solve all business needs and issues

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12
Q

Why have we suggested that it is not enough for general or functional managers to hire good “IT people” and let them make information systems decisions?
Because software is increasingly easy to use
Because a truly “good IT person” does not exist
Because in general IT professionals have limited business training and knowledge
Because technology is increasingly complex
None of the above

A

Because in general IT professionals have limited business training and knowledge

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13
Q

Which of the statements below is related to Moore’s Law?
The costs of computer technology is continually declining.
The secondary storage capacity available per dollar doubles roughly every 24 months.
The speed of a network doubles roughly every 18 months.
The power available in new computer processors doubles roughly every 18 months.
The number of people that have access to the Internet will climb exponentially for the foreseeable future.

A

The power available in new computer processors doubles roughly every 18 months.

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14
Q

Which of the following typically statements is false?
Many modern automobiles have as much computing power as a personal computer.
At least a quarter of the world’s population has access to the Internet.
The power available in new computer processors has doubled roughly every 1-2 years since 1971.
The computational power available in an mainframe computer built in 1965 is expected to cost roughly a penny in less before the year2020.
As computer systems become more complex, they naturally become more difficult to use.

A

As computer systems become more complex, they naturally become more difficult to use.

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15
Q

Which of the following statements demonstrates the ubiquitous nature of the Internet?
The average age of Internet users is increasing.
The Internet is available to almost everyone, everywhere.
The price of storing information on the Internet is decreasing rapidly.
The processing power of the computers on the Internet doubles every year or two.
The analog methods that information has been stored is being gradually replaced with digital methods.

A

The Internet is available to almost everyone, everywhere.

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16
Q

The use of IT and IS has increased dramatically in the last several years for all of the following reasons: increase in processing power and storage capacity, decline in cost, shortened battery life, and steadily increasing storage cost.

TRUE or FALSE

A

False

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17
Q

The rapid proliferation of easy-to-use computing devices has resulted in more digitization – the process by which content and processes become expressed and performed in digital form.

TRUE OR FALSE

A

True

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18
Q

General Managers are never end users.

TRUE OR FALSE

A

FALSE

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19
Q

The CIO must have a broad understanding of how the company is positioned to execute its strategy

TRUE OR FALSE

A

TRUE

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20
Q

Functional managers are often end users of IT systems

TRUE OR FALSE

A

TRUE

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21
Q

The CIO should only be responsible about the IT department and IT professionals.

TRUE OR FALSE

A

FALSE

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22
Q

IT is becoming accessible to more and more people

TRUE OR FALSE

A

TRUE

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23
Q

Why do modern organizations build IT-enabled Information Systems?
To increase efficiency
To improve effectiveness
To comply with external requirements, such as regulations
All of the above
Only A and B

A

ALL OF THE ABOVE

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24
Q

In class, we have defined Information Systems as socio-technical systems made up of four components. Such components are:
Technology, Process, Structure, People
Strategy, Culture, Information, Procedure
Input, Processing, Output, Feedback
Operators, Computers, Information, Feedback
Both A and B

A

Technology, Process, Structure, People

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25
Q

The following is an example of an informal Information Systems
Facebook
Your university’s bursar system
Amazon.com’s billing system
Wal-Mart’s inventory system
The Internal Revenue Service income tax processing system

A

FACEBOOK

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26
Q

When discussing the fact that Information Systems exist in context, which of the following is not part of the organizational context of an Information System?
Firm’s strategy
Firm’s IT infrastructure
Firm’s culture
Firm’s external environment
Firm’s organizational structure

A

Firm’s external environment

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27
Q

First order change is the easiest to manage because:
Employees are typically trained when it occurs
Employees are typically on board and committed to it
The introduction on an IT innovation only impacts people
The introduction on an IT innovation only impacts structure
The introduction on an IT innovation only impacts process

A

The introduction on an IT innovation only impacts process

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28
Q

Why do managers need to consider the context in which the organization is embedded when making an information systems decision?
A genuine understanding of the people involved, their skills, interests, and motivations is necessary when designing and implementing a new information systems.
Every organization is unique and the type of information systems the firm needs depends on its unique characteristics
The user resistance, incentive systems, and relationships within the information systems are crucial to information systems success
So that managers can stay abreast of current developments
To identify best practices so that all companies in a given industry can work to become more identical to each other.

A

Every organization is unique and the type of information systems the firm needs depends on its unique characteristics

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29
Q

The information systems and organizational changes which heavily involve the people, process, and technology components of the information systems is called:
Robotics
First-order change
Second-order change
Third-order change
Fourth-order change

A

Second-order change

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30
Q

Which of the following is NOT defined as relating to Information Technology?
Servers (webservers, fileservers, etc.)
User equipment (PCs, cell phones, etc.)
Telecommunication equipment (Routers, Switches, cables, etc.)
People (Users, Managers, etc.)
Software (Windows, Microsoft Office, etc.)

A

People (users, managers, etc)

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31
Q

Which of the following is NOT one of the components of Information Systems?
The collection of beliefs, expectations and values shared by the members of an organization
The individuals or groups directly involved
The organizational design, reporting, and relationships
Both processing and telecommunications equipment
Software used to manage data, information, and decision making.

A

The collection of beliefs, expectations and values shared by the members of an organization

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32
Q

“Systemic effects” refers to:
The interdependence of the four components of information systems
The achievement of the goals of information systems
The effects of external environment on information systems implementation
The effects of firm strategy on information systems success
The effects of business output on business input

A

The interdependence of the four components of information systems

33
Q

The information systems and organizational change which heavily involves all four components of the information systems is considered as:
Automation
First-order change
Second-order change
Third-order change
Fourth-order change

A

Third-order change

34
Q

We have defined Information Systems (IS) as socio-technical systems. What does the term “socio-technical” mean in this definition?
That an IS is designed and built by people
That an IS is enabled by IT
That an IS has two subsystems, a social and technical one
That an IS is generally built for the greater good of society
That an IS requires that users be technically trained.

A

That an IS has two subsystems, a social and technical one

35
Q

A business process is:
The series of steps that a firm performs in order to complete an economic activity
The procedure manuals typically used in large organizations to train new hires
The firm’s culture and its manifestations
A methodology for streamlining business operations so as to achieve substantial performance improvements
The way that information is handled within the company.

A

The series of steps that a firm performs in order to complete an economic activity

36
Q

IT includes which of the following?
Recorded data
Software
An organization’s structure
Users
Paper and pencil

A

Software

37
Q

When designing an information system you must optimize the IS as a whole, not each individual component. This is because the components of an IS interact with one another. We have termed this phenomenon:
Systemic effects
Component interrelationship
The architecture of the IS
Mutual component dependency
Enabler effects

A

Systemic effects

38
Q

A socio-technical system has the following fundamental components:
Social Groups, Hardware, Software, and Technical Environment
IT, Governance, Environment, and People
Process, People, IT, and Structure
IT, People, and Process
IT, Process, and Social Groups

A

Process, People, IT, and Structure

39
Q

Various levels of organizational change can be brought about by the introduction of new IT. They include:
Intermediate
Integrate
Input
Interface
Transform

A

Integrate

40
Q

First-order change includes the following components:
Social Groups, Hardware, Software, and Technical Environment
IT, Governance, Environment, and People
Process, People, IT, and Structure
IT and Process
IT, Process, Social Groups, Business Process

A

IT and Process

41
Q

Which of the following is not part of the organizational context of an Information System?
Firm strategy
Process
Firm culture
External environment
Legal issues

A

Process

42
Q

An Information System consists of the following components: IT, Process, ________, and Structure; these four components are then grouped into two subsystems; technical and ­­________.
External environment, philosophical
People, organizational context
People, social
Managers, strategy
Data, informational

A

People, social

43
Q

Which of these definitions best describes hardware?
A series of statements or instructions to the computer
The contents of a computer’s memory
The physical components of your computer system.
Network routing tables
Software loaded on a computer’s hard drive.

A

The physical components of your computer system.

44
Q

The term interface is used to represent:
The source code for a software application.
The part of a software application that a user interacts with.
The information processing logic of a software application.
The separation between the software and the user.
The environment that a computer operates in.

A

The part of a software application that a user interacts with.

45
Q

A third-order change includes which of the following components:
Process and IT
IT, Structure, and People
Process, People, IT, and Structure
IT, People, Process, and Environment
IT and People

A

Process, People, IT, and Structure

46
Q

When second order change occurs, only the manner in which the process is performed changes, making it relatively easy to envision, justify, and manage.

TRUE OR FALSE

A

FALSE

47
Q

IT and IS are exactly the same concepts.

TRUE OR FALSE

A

FALSE

48
Q

Networking Devices are IT components.

TRUE OR FALSE

A

TRUE

49
Q

There is only one way to correctly perform a business activity.

TRUE OR FALSE

A

FALSE

50
Q

The organizational structure component includes the organization’s culture.

TRUE OR FALSE

A

TRUE

51
Q

The unintended effects of IT are always negative and should be minimized.

TRUE OR FALSE

A

FALSE

52
Q

The external environment should not be included in the design of IS.

TRUE OR FALSE

A

FALSE

53
Q

Among the positive effects of an information system we can include employee empowerment and the widening scope of their responsibility.

TRUE OR FALSE

A

TRUE

54
Q

Software is an opinion about how data are represented, organized, and manipulated

TRUE OR FALSE

A

TRUE

55
Q

The external environment is one of the four fundamental components of IS.

TRUE OR FALSE

A

FALSE

56
Q

Which of the following has been a negative aspect of reengineering?
Low costs associated with purchase of integrated technology structure
Lengthy adoption by all employees
Significant company downsizing and layoffs
Easy communication across all functions of a business
Improved organizational responsiveness

A

Significant company downsizing and layoffs

57
Q

Which of the following is correct regarding the characteristics of decision making at the executive level of an organization?
It is concerned with high-level, long-term decisions
It is highly unstructured and often ad hoc
The objective is to predict future developments by evaluating trends
It is often supported by Executive Information Systems (EIS)
All of the above

A

All of the above

58
Q

We have defined “a system designed for the long-range planning and decision-making needs of senior managers as”
A TPS
A functional system
An EIS
A DSS
None of the above

A

An EIS

59
Q

We have defined “a system mainly concerned with automating recurring activities and structuring day-to-day activities to ensure that they are performed with speed and accuracy”:
A TPS
A functional system
An EIS
A DSS

A

A TPS

60
Q

The book identifies different perspectives used to categorize organizational information systems and technologies, which include all of the following EXCEPT:
Hierarchical perspective
Transactional perspective
Functional perspective
Process perspective
None of the above

A

Transactional perspective

61
Q

Which of the following are not one of the levels of an organization according to the hierarchical perspective?
Strategic
Transactional
Managerial
Operational
None of the above

A

Transactional

62
Q

The notion of Business Process Reengineering (BPR) to refers to:
A large, integrated software application designed to integrate old legacy systems
A business process enacted to create a data warehouse
The equivalent of paving the cow-paths
The fundamental rethinking and radical redesign of a firm’s existing business processes
The way a firm does business

A

The fundamental rethinking and radical redesign of a firm’s existing business processes

63
Q

Atomicity is best associated with which of the following organizational levels?
Strategic
Transactional
Managerial
Operational
None of the above

A

Operational

64
Q

Transaction logs are best associated with which of the following concepts?
Atomicity
Consistency
Isolation
Durability
Exegency

A

Durability

65
Q

In manufacturing, which level of management is generally concerned with optimizing plant operations (e.g., inventory management, production schedules, labor utilization, etc.)
Managerial Level
Supervisory Level
Executive Level
Transaction Processing
Strategic

A

Managerial Level

66
Q

Which level of an organization has a long-range focus?
Managerial Level
Supervisory Level
Executive Level
Transaction Processing
Strategic

A

Executive Level

67
Q

Which type of information system uses highly aggregated data and scenario analyses?
Management Information Systems
Transaction Processing Systems
Executive Information Systems
Decision Support Systems
Supply Chain Integration Systems

A

Executive Information Systems

68
Q

Which type of the following is not typically categorized as one of the five primary organizational functions?
Marketing
Environmental Protection
Human Resources
Finance
Accounting

A

Environmental Protection

69
Q

Which type of perspective is focused on breaking down organizational silos and optimizing efficiency among all organizational levels and activities?
Organizational
Functional
Managerial
Process
Profit

A

Process

70
Q

Enterprise systems are built around which concept?
Atomization
Durability
Consistency
Isolation
Integration

A

Integration

71
Q

Knowledge Management involves all except which of the following with regard to knowledge EXCEPT which one?
Creation
Codification
Gathering
Disseminating
Using

A

Using

72
Q

Which of the following is not a characteristic of a data warehouse?
Large size
Large scope
Uses a single input source
Enables data integration
Supports analytics

A

Uses a single input source

73
Q

A user-driven tool used to selectively extract and view data from analytical databases is called what?
OLAP
Data Mining
Transaction Processing System
CRM
SOA

A

OLAP

74
Q

Integration helps a company decrease redundancy and inefficiency.

A

TRUE

75
Q

Enterprise systems are rarely modular in nature. That is, all organization functionalities must be installed simultaneously in order to be effective.

A

FALSE

76
Q

Knowledge management involves creating, codifying, gathering, and disseminating knowledge within an organization, in a way similar to managing purchased assets (such as land, money, etc.)

A

TRUE

77
Q

Business Intelligence has to do with the ability of a particular manager with regard to managing his assigned business responsibilities.

A

FALSE

78
Q

A data warehouse is a subset of a data mart.

A

FALSE

79
Q
A

Info Systems (7 decks)

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