Industrial Psychology Flashcards

1
Q

What are the 3 fields that I-O psychology is comprised of?

A
  1. Industrial psychology
  2. Organizational psychology
  3. Human factors
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2
Q

The alteration of behavior by the subjects of a study due to their awareness of being observed.

“Observation changes behavior”

A

Hawthorne Effect

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3
Q

What are the 3 parts of job analysis?

A

Task analysis
Worker analysis
Organizational analysis

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4
Q

Duties required for successful completion of the job

A

Task analysis

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5
Q

Characteristics of the worker that enable them to compete their duties (KSAO’s)

A

Worker analysis

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6
Q

Dynamics within organization that affect the job

A

Organizational analysis

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7
Q

Ideally only 2 kinds of people would be selected for a job

A

Those who were 1) capable and 2) willing to do the job

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8
Q

The idea that a standardized instrument could capture individual differences of important psychological constructs enough to make decisions about real people

A

Quantitative selection

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9
Q

How was quantitative selection used in WWI?

A

The Yorke’s intelligence testing was used

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10
Q

A test’s ability to predict work performance, work-place learning, and other pro-work criteria based off of lower or higher scores

A

Job-related predictive validity

Lower scores = poorer performance
Higher scores = better performance

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11
Q

Identify and define the 3 validities that are needed for quantitative selection.

A

Content: the questions must really be testing the topic of interest

Construct (concurrent and discriminant):

Criterion (predictive)

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12
Q

An analysis that evaluates the impact of one variable on another across many studies

A

Meta-analysis

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13
Q

Planned and systematic activities designed to promote the acquisition of knowledge, skills, and attitudes needed to improve individual, team, and organizational effectiveness

A

Training

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14
Q

What advantages do organizations compete in?

A

Organizations compete through advantages in:
◦ Finance
◦ Markets
◦ Human capital = training

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15
Q

What is the outcome of training?

A

Learning

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16
Q

What are 3 cognitive outcomes of training?

A

◦ Declarative knowledge
◦ Procedural knowledge
◦ Mental models

17
Q

Identify a behavioural outcome of training

A

New or improved skills

18
Q

Identify an affective outcome of training

A

Improved motivation, self-efficacy

19
Q

Identify the steps to developing a training program

A
  1. Training needs assessment
  2. Design essentials
    a. Instruct
    b. Demonstrate
    c. Practice
    d. Feedback
  3. Evaluating the training
20
Q

A retrospective synthesis by one individual of the efforts or performance of another

Aka job performance / employee’s evaluation

A

Performance appraisal