Individual Behaviour Flashcards
What are some of the differences and/or commonalities between people?
Attitude (esteem, motivation)
Cultural
Verbal
Physical
Mental
What is Boredom?
Subjective State
Monotony can induce bordom
NOT confined to simple or repetitive tasks
Most likely to arise with GOOD task performance
What type of task performance is Boredom most likely to arise in?
GOOD task performance
What is Boredom increased by?
Passivity
Requirement to maintain
Fewer opportunities to demonstrate skills
Reduced need for Human Intervention
Reduced challenge of Job
Reduced esteem for job
Is confidence a positive attribute in ATC?
Yes. Being confident is a positive approach in ATC as one is able to develop proactive plans and see issues as challenges to overcome rather than hurdles to leap.
However, overconfidence gives a feeling of invincibility and may tempt a controller to take chances that would not normally be considered.
Is overconfidence dangerous for ATC?
Yes. Overconfidence gives a feeling of invincibility and may tempt a controller to take chances that would not normally be considered.
Overconfidence can therefore lead to complacency whereby the controller feels that they can overcome ANY obstacle in their path and the job is too easy.
What is fatigue?
A condition reflecting inadequate rest. It can be acute, chronic or mental.
What are the causes of fatigue?
Disturbed rhythms; demanding tasks; cumulative effects; stress.
How can fatigue be overcome?
Rest
Exercise
Sleep
Describe the types of fatigue
Acute fatigue - Induced by long duty periods or by a string of particularly demanding tasks performed in a short term.
Chronic Fatigue - Induced by the cumulative effects of fatigue over the longer term.
Mental Fatigue - May result from emotional stress, even with normal physical rest.