Independent Living

Question 1

What is a consumer?

Answer 1

A person who purchases goods and services for personal use.

Question 2

Give 3 examples of services.

Answer 2

Servicing, garden maintenance, beutician, hairdressing, painting

Question 3

Give 3 examples of products.

Answer 3

Food, electrical goods, clothes, car, books

Question 4

Factors influence our shopping. Explain personal influence.

Answer 4

Personal likes and dislikes, making us unique.

Question 5

Explain cultural influences.

Answer 5

Can influence choice of food, clothes etc.

Question 6

Explain ethical influences.

Answer 6

If you are an ethical consumer, you are more likely to choose products that are local, Fairtrade or organic.

Question 7

Explain economic influences.

Answer 7

Amount of money we have can influence the products and services we buy. if you don’t have the money, you can’t purchase.

Question 8

Explain physiological influences.

Answer 8

This relates to our bodies and how they function eg. if you have a nut allergy you will be careful to choose the correct foods

Question 9

Explain psychological influences.

Answer 9

Relate to our thoughts and feelings. Many people will only choose branded food products because of an emotional association with particular products even if they taste similar to supermarket own-brand goods.

Question 10

Explain social influences.

Answer 10

Influnced by those around us and we may care about the opinions of friends and family. You may decide to buy a certain brand of trainers because your friends wear them.

Question 11

Supermarket layout:
why are large bulk items place on pallets at entry of supermarket?

Answer 11

You are entering with an empty trolley, more spaceat start of shop, more likey to take advantage if it is an offer.

Question 12

Why are barriers placed at the start?

Answer 12

Slows consumer down and you will see more items.

Question 13

Why is hot air blowing as people enter the shop?

Answer 13

Makes customers feel better, improves their mood, makes them relax and enjoy the shopping experience, therfore more spending.

Question 14

Where are special offers often situated?

Answer 14

At the end of aisles.

Question 15

Why are treats and magazines placed at the till?

Answer 15

To encourage last minute impulse purchase.

Question 16

Shops hypnotise into thinking ‘most costly is best’ by their phrasing and promotional language. What is often the case?

Answer 16

Often you won’t be able to tell the difference under the packaging.

Question 17

What does the term ‘premium’ imply?

Answer 17

That it is a treat.

Question 18

Name 3 branded products.

Answer 18

McVitie’s, Kellogsg, Muller

Question 19

How are ‘own brand’ presented?

Answer 19

In a similar way to manufacturer’s brands but with the supermarkets

Question 20

How do supermarkets suggest value in products?

Answer 20

Using names such as ‘basic’ or ‘savers’

Question 21

Why should you not shop when you are hungry?

Answer 21

You will inevitably buy more.

Question 22

How can using clubcard points/vouchers help?

Answer 22

They can reduce cost of shopping bill.

Question 23

How can shopping in discount stores , such as Home Bargains help?

Answer 23

They often have great prices on brand items.

Question 24

Which shelf has lower priced items?

Answer 24

Bottom shelf.

Question 25

What are ‘yellow label items’ ?

Answer 25

Reduced due to the use by date.

Question 26

How does writing a list and meal plan help?

Answer 26

You only buy what you need.

Question 27

List 3 advantages of online shopping.

Answer 27

• Available 24 hours a day, 7 days a week.
• can purchase from the comfort of your own home
• wide range of products available from round the world

Question 28

List 3 disadvantages of online shopping.

Answer 28

• Security issues (eg. internet or card fraud)
• don’t get to handle the product before buying it
• may be extra costs associated eg. delivery charge

Question 29

One advantage of cash payments?

Answer 29

May get discount

Question 30

One disadvantage of cash payments?

Answer 30

• High risk of theft
• may lose the money
• have to save for expensive items

Question 31

One advantage of apple pay?

Answer 31

Payment is processed in few seconds

Question 32

One disadvantage of apple pay?

Answer 32

Software bugs may impact payment.

Question 33

An advantage of paying by cheque?

Answer 33

• convenient
• safer than carrying cash
• no further payments have to be made

Question 34

Diadvantages of paying by cheeque?

Answer 34

• needa cheque guarantee card
• need a bank account
• statement needs to be checked regularly

Question 35

Advantage of credit card?

Answer 35

• Do not have to carry cash
• goods acan be bought and paid for later
• can withdraw cash

Question 36

Disadvatages of credit card?

Answer 36

• temptation to overspend
• high interest rates if balance is not cleared
• monthly repayments

Question 37

Advantage of store card?

Answer 37

• usually a discount with first purchase
• can spread coast over number of months

Question 38

Disadvantage of store card?

Answer 38

• you have to make monthly repayments
• you have a credit limit
• high interest rates if balance is not cleared in full

Question 39

Advantage of debit/switch card?

Answer 39

• can be used to pay for goods and withdraw cash
• money is taken directly from your account