Increasing Quality Flashcards
What are 4 categories for increasing quality?
Economic
Social
Political
Professional
What is driving increase in quality of healthcare?
Greater demand for quality as result demographic/ social trends - ageing/ eduacated population
What are Maxwell Dimensions of Healthcare?
3 E’s 3 A’s
Effectiveness Efficiency Equity Access Acceptable Appropriate
What does effectiveness mean?
To what extend does service produce desired outcome
What does efficiency mean?
Does service use resources optimally
What does equity mean?
Is service delivered fairly
What does access mean?
Can people who need to use service access it?
What does acceptability mean?
Is service acceptable to users
What does appropriate mean?
Is service relevant to needs of pt and community
What did institute of medicine updates dimensions of quality?
Effectiveness
Efficiency
Equity
New
Safety
Timeliness
Patient centred
What does safety mean?
Are are safety issues for pt or wider public?
What does timeliness mean?
How quickly can practice respond to pt needs once identified
What does patient centred mean?
Does practice focus on pt needs first
What does quality AND assurance mean?
Quality = fitness for purpose
Assurance = one party telling another specific standards are maintaiend
What is quality assurance?
Steps taken to provide quality
What is being considered in new dental contracts?
DQOF
Dental quality outcome framework
What is rationale behind new contracts?
Reward dentist for continuity and quality of care provide to patients rather than number of treatments
3 main objectives of new contact?
Improve quality of patient care
Increase access NHS dental service
Improve oral health
What are 3 aspects that would determine renuminaton?
Capitation - number of patients care
Registration - number of patients registered for continued care
Quality
What is DQOF?
Dental quality and outcome framework
Why has DQOF not been established?
COVID-19 has exposed flaws with the NHS contract
