Increasing Quality Flashcards

1
Q

What are 4 categories for increasing quality?

A

Economic
Social
Political
Professional

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2
Q

What is driving increase in quality of healthcare?

A

Greater demand for quality as result demographic/ social trends - ageing/ eduacated population

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3
Q

What are Maxwell Dimensions of Healthcare?

A

3 E’s 3 A’s

Effectiveness
Efficiency 
Equity
Access
Acceptable
Appropriate
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4
Q

What does effectiveness mean?

A

To what extend does service produce desired outcome

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5
Q

What does efficiency mean?

A

Does service use resources optimally

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6
Q

What does equity mean?

A

Is service delivered fairly

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7
Q

What does access mean?

A

Can people who need to use service access it?

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8
Q

What does acceptability mean?

A

Is service acceptable to users

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9
Q

What does appropriate mean?

A

Is service relevant to needs of pt and community

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10
Q

What did institute of medicine updates dimensions of quality?

A

Effectiveness
Efficiency
Equity

New
Safety
Timeliness
Patient centred

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11
Q

What does safety mean?

A

Are are safety issues for pt or wider public?

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12
Q

What does timeliness mean?

A

How quickly can practice respond to pt needs once identified

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13
Q

What does patient centred mean?

A

Does practice focus on pt needs first

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14
Q

What does quality AND assurance mean?

A

Quality = fitness for purpose

Assurance = one party telling another specific standards are maintaiend

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15
Q

What is quality assurance?

A

Steps taken to provide quality

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16
Q

What is being considered in new dental contracts?

A

DQOF

Dental quality outcome framework

17
Q

What is rationale behind new contracts?

A

Reward dentist for continuity and quality of care provide to patients rather than number of treatments

18
Q

3 main objectives of new contact?

A

Improve quality of patient care
Increase access NHS dental service
Improve oral health

19
Q

What are 3 aspects that would determine renuminaton?

A

Capitation - number of patients care
Registration - number of patients registered for continued care
Quality

20
Q

What is DQOF?

A

Dental quality and outcome framework

21
Q

Why has DQOF not been established?

A

COVID-19 has exposed flaws with the NHS contract