Implications Of Digital Technology For Business And Customers - Topic 8 Flashcards
How digital training has affected business, reason 1
Retraining - new skills required to use new technology
How digital technology has affected business, reason 2
Job creation - new skills required to use new technology
How a business can use digital technology RFID
Uses electromagnetic fields to identity track tags attached to objects or people
Each tag is a unique identifier of the object
RFID device is scanned to retrieve the information
Business uses RFID
Stock tracking
Restricted access zones
Anti-theft
How a business can use digital technology GPS
Global positioning system
Is a satellite navigation system that determines their position anywhere in the world
Business uses GPS
Distribution - track deliveries over land, sea or air
Marketing - linked to geographical location
Human resources - tracking location, breaks of staff eg sales or delivery staff
How a business can use Digital technology Contactless payment
Contactless payment is a fast way to pay for purchases costing £45 and under
Contactless payments - range of devices:
Pre-paid, debit, charge and credit cards
Wearable devices, such as watches and wristbands
Mobile devices, such as smartphones and tablets
Business uses - contactless payments
Faster transactions / shorter queues
Cost reduction - staffing
Methods to ensure security online:
Site - https / padlocks
Password
Authorisation
Costs resulted from IT:
Hardware / software Set up Maintenance Up dating Staffing Recruitment of new staff Retraining of existing staff Security
Training: 1
Changing and upgrading technology leads to increased staff training and retraining
Training: 2
Whilst there are benefits of having well trained staff. This training also comes at a financial cost to the business
Training: 3
Stress levels of staff can also be increasing as they have to deal with continuous change and retraining
Data protection act
Data must be kept accurate and up-to-date
Data must be kept no longer than necessary
Data must be processed fairly and lawfully
Data must be held securely
