Impacts of digital technology on society?

Question 1

What is the impact of the customers for online banking?

Answer 1

= Travel.
= Acess 24/7.
= Acess on mobile devices, portable.
= Instant decisions.
= Less personal service.
= HACKING: risk.

Question 2

What is the impact of bank staff for online banks?

Answer 2

= Loose jobs.
= New jobs created.
= New working practices to adopt, or different skill set requied.