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Higher Admin > Impact of Digital Technology > Flashcards

Impact of Digital Technology Flashcards

1
Q

Open Plan

A

One room with Partial screens, plants, furniture to separate work areas (shared equipment)

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2
Q

Open Plan ADV

A

Less space wasted (cheaper for business)
Colleges motivate each other (team spirit)
Easier to supervise staff

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3
Q

Open Plan DISADV

A

Lack of privacy
Many distractions
Difficult to suit personal needs (heating)

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4
Q

Cellular

A

Individual offices - few people share - have own equipment

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5
Q

Cellular ADV

A

Able to personalise your space
Safer to store confidential items with locked rooms
Can control ergonomics (environment)

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6
Q

Cellular DISADV

A

Lack team spirit
Difficult to supervise
Wastes space (more costly for business)

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7
Q

Hot desking

A

Terminals that are provided to employees who occasionally need to work in the office (must be booked out in advance)

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8
Q

Touchdown area

A

Areas for clients/customers who require ICT for a short time period - not booked out but free to use

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9
Q

Full-Time

A

When the employee works between 35 to 40 hours a week typically divided between 5 days with 8 hours each day

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10
Q

Part-Time

A

When an employee works fewer hours than that of a full-time worker, this has no specific hours

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11
Q

Flexi-Time

A

Employee chooses when to start and end work (agreed limits) but works certain core hours e.g. 10 am to 4 pm everyday

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12
Q

Flexi-Time ADV

A

Boosts productivity
Improved morale
Easier to recruit employees

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13
Q

Flexi-Time DISADV

A

Procrastination
Communication difficulties
Possible lack of career progression

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14
Q

Job Share

A

Where 2 or more employees literally divide a job between them to cover a full-time role

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15
Q

Job Share ADV

A

Less stress
More flexibility
Greater exchange of skills and knowledge

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16
Q

Job Share DISADV

A

Reduced pay/benefits
Compatibility issues
Less flexibility to change terms

17
Q

Homeworking

A

When employee will work from home permanently or split between home working and office working

18
Q

Homeworking ADV

A

Fewer Distractions
Increased productivity
Improves work-life balance

19
Q

Homeworking DISADV

A

Home distractions
Cost of equipment
Overdependence o technology

20
Q

Teleworking

A

Similar to home working but more likely to be done while travelling

21
Q

Teleworking ADV

A

Allows work from anywhere
Improves concentration
Reduces conflict in companies

22
Q

Teleworking DISADV

A

Emotional disengagement
Lack of team working
Feeling of isolation

23
Q

Video/Web Conferencing

A

Uses video/audio to connect 2+ points across the internet for 2 way conferencing over a distance

24
Q

Video/Web Conferencing ADV

A

Saves time
Improves communication
Saves money (which would be for travelling)

25
Q

Video/Web Conferencing DISADV

A

Feels impersonal
Network connection issues
Comply with laws (unable to record meetings)

26
Q

Impact of ICT on working practices

A

Has allowed for homeworking meaning staff are motivated since they have a better work-life balance
Hot desking/Home working allows for costs to be saved in the office on smaller premises as they don’t need to accommodate everyone in the office
Video/Web conferencing has allowed for meetings to take place remotely saving travel time and cost

27
Q

Impact of ICT on Workflow

A

Less paper required since files are transferred electronically
Communication is easier as video conferencing allows meeting over a distance
Backing up materials allows for less documents to go missing

28
Q

ADV of ICT

A

Time spent on boring repetitive tasks is reduced
Improvements to accuracy and appearance of information
The speed that information can be processed is greater

29
Q

Financial Implications of using ICT

A

Purchasing/upgrading equipment
Training staff
Employing specialists to maintain/operate equipment

30
Q

Internet allowed for

A

You to speak to someone regardless of time and location
People to express their selves
Accelerated the business world

31
Q

MoC Face to Face ADV

A

Opportunity for immediate feedback
Personal
Able to gauge body language and facial expressions

32
Q

MoC Oral ADV

A

Customers don’t need to leave their homes
Useful for general/brief queries
Usually takes less time than face to face

33
Q

MoC Oral DISADV

A

Does not create rapport
Impossible to pick up on visual cues

34
Q

MoC Written ADV

A

Creates a record
Provides confidence and reassurance
Confirms understanding - read over and over and understand

35
Q

MoC Electronic ADV

A

Allows for immediate delivery of information
Allows people to communicate any time and any place
Gives access to a wide range of information/opinion

36
Q

Barriers to communication

A

Information overload
Emotional barriers
Information distorted when passed on
Use of jargon
Loss of interest points made

Higher Admin (9 decks)

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