Impact

Question 1

5 step redirect

Answer 1

Set the tone
Remain empathetic and understanding
Provide alternatives 
Let them choose
Always hold them accountable

Question 2

List the reinforcement principles

Answer 2

Be clear about expectations
Notice prosocial behavior and provide positive reinforcement with clear and consistent language
Understand that positive feedback reinforces desired behavior more powerfully than negative feedback
Reinforce even small steps in the right direction, even if it is only “failure in the right direction “
Be specific about what worked and why
Repeat the reinforcement often

Question 3

Wrap up

Answer 3

This is basic human dynamics interaction principles – not just the staff inmate dynamic

Question 4

Three R’s of inmate accountability

Answer 4

Role modeling
Redirecting
Reinforcing