IMPACT Flashcards

1
Q

What are the keys to success?

A

Trust
Value

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2
Q

What is the secret to selling?

A

Be in front of high-quality leads when they’re ready to commit not when you need a commitment.

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3
Q

What are the characteristics of high-quality leads?

A

Have a need and are aware of it
Have the legitimate ability and authority to qualify
Have a sense of urgency about the decision
Trust you and your organization
Will listen to you

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4
Q

What positions you to be a value resource

A

Become an expert in:
Conducting HS visit
Partnering with Co nserlors, parents, influencers
Creating a strong social media presence
Working with, not against, other service recruiters

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5
Q

What are the rules of IMPACT?

A

Don’t skip a step
Don’t leave a step until you have completed it
Make sure you and your lead are in the same step at the same time

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6
Q

What are Needs?

A

Application-based
At the surface/easily identifiable
Rational
Product/service-specific
Fact-oriented

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7
Q

What are Wants?

A

Personal
Below the surface/individual and less obvious
Emotional
Product/service-neutral
Perception-based

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8
Q

What should recruiters focus on?

A

Applicants’ needs and wants

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9
Q

What is behavior?

A

“The how”. How a person approaches people problem pace and procedure

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10
Q

How many types of positioning are there?

A

2 types: brand and personal.

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11
Q

What is Brand positioning?

A

Identify and attempt to occupy a market niche for a solution orservice utilizing traditional marketing placement strategies.

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12
Q

What is Personal postioning?

A

Creating a presence, awareness, and recognition in the minds of leads that make them think of you first, foremost and most receptively, when it is time for them to make a decision.

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13
Q

What is under Personal positioning?

A

Perception
Choice
Primacy

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14
Q

What is Investigate from IMPACT?

A

Using positioning,prospecting, and pre-call planning strategies to discover and attract leads who need and wants the Air Force.

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15
Q

What is Meet from IMPACT?

A

Engaging high-quality leads, developing rapport and building trust.

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16
Q

What is Probe from IMPACT?

A

Asking your leading the right questions to determine the right solution.

17
Q

What is Apply from IMPACT?

A

Recommending a solution that addresses the lead’s needs and wants.

18
Q

What is Convince from IMPACT?

A

Offering proff to support claims that you make abiut the Air Force to ensure leads believe/accept what you say.

19
Q

What is Tie-it-up from IMPACT?

A

Asking for commitment, negotiating, finalizing and reinforcing the commitment.

20
Q

Who is the buffer?

A

Person permits or prevents access to the lead, has the lead’s best interests at heart.

21
Q

Who is the internal advocate?

A

Person who provides advocacy on your behalf.

22
Q

Who is the key influencer?

A

Person heavily influences the lead toward certain decisions. Partly responsible for decisions made by the lead.