IFSTA Chief Officer Flashcards
According to IFSTA Chief Officer 4th Edition, staffing assignments must be based on each individual’s ability to:
A) Work overtime or work different jobs
B) Perform any jobs that are short-staffed
C) Cross-train within all departments in the organization
D) Perform the job so that resources are utilized in an effective manner
D) Perform the job so that resources are utilized in an effective manner
According to IFSTA Chief Officer 4th Edition, staffing/duty assignments can be affected by:
A) Policies implemented in nearby jurisdictions
B) Policies in the labour/management agreement
C) The need to keep a prominent presence in the community
D) The need to compete with other organizations for personnel
B) Policies in the labour/management agreement
According to IFSTA Chief Officer 4th Edition, which is a benefit of rotating personnel between different stations?
A) Eliminates interdepartmental rivalries
B) Eliminates or minimizes employee burnout
C) Allows the organization to hire fewer personnel
D) Requires the organization to purchase less equipment
B) Eliminates or minimizes employee burnout
According to IFSTA Chief Officer 4th Edition, the organization’s expectations regarding controlled substances and alcohol should be:
A) Highlighted in the job position postings
B) Defined in the employee benefits package
C) Assumed because of the nature of the job
D) Provided in writing to the employee during new employee orientation
D) Provided in writing to the employee during new employee orientation
According to IFSTA Chief Officer 4th Edition, what term refers to process of determining the duties of a specific position and the qualifications needed to fill the position?
A) Job analysis
B) Needs analysis
C) Benefits analysis
D) Resource analysis
A) Job analysis
According to IFSTA Chief Officer 4th Edition, what is enhanced when members feel that they are creating opportunities for themselves by participating in the organization?
A) Diversity
B) Turnover
C) Retention
D) Competition
C) Retention
According to IFSTA Chief Officer 4th Edition, which is an example of a question that would be used during a behavioural interview?
A) Why do you want to be a volunteer firefighter?
B) What are typical duties that a firefighter performs?
C) Describe a stressful situation and how you handled it.
D) Do you have an emergency medical technician certificate?
C) Describe a stressful situation and how you handled it.
According to IFSTA Chief Officer 4th Edition, which is a purpose of an occupational safety and health committee?
A) Develop the health and safety program
B) Implement the health and safety program
C) Study and review safety and health matters
D) Discipline employees for violating health and safety rules
C) Study and review safety and health matters
According to IFSTA Chief Officer 4th Edition, promotional examinations should be carefully constructed to eliminate bias in order to:
A) Facilitate a faster process
B) Reduce the potential of legal issues
C) Decrease the potential applicant pool
D) Reduce the amount of time needed to take the test
B) Reduce the potential of legal issues
According to IFSTA Chief Officer 4th Edition, which is a core requirement of a health and safety program?
A) Incentive plans
B) Infection control procedures
C) Individual needs assessments
D) Contract physical fitness trainers
B) Infection control procedures
According to IFSTA Chief Officer 4th Edition, the accepted approach for a hearing conservation plan is to protect members from exposure to noises equal to or exceeding _________ over an eight-hour Time Weighted Average.
A) 60 dB
B) 85 dB
C) 95 dB
D) 120 dB
B) 85 dB
According to IFSTA Chief Officer 4th Edition, a public fire and life safety education program should include a purpose and scope statement and that should be:
A) Included in comprehensive-risk approach documentation
B) Made available in teletypewriter telecommunication format
C) Translated into every language spoken within the service’s region
D) Included in an organization’s mission statement and strategic plan
D) Included in an organization’s mission statement and strategic plan
According to IFSTA Chief Officer 4th Edition, the scope of an organization’s fire and life safety education programs should:
A) Reflect the service area’s needs
B) Mirror what was done in previous years
C) Require minimum personnel to implement
D) Be similar to surrounding jurisdiction’s programs
A) Reflect the service area’s needs
According to IFSTA Chief Officer 4th Edition, which is a benefit to having members deliver public education programs within local response districts?
A) Reduces the chances for language barriers
B) Reduces the assumptions of risk by the organization
C) Opportunity to recruit individuals to apply to the organization
D) Opportunity to interact directly with people from local neighbourhoods
D) Opportunity to interact directly with people from local neighbourhoods
According to IFSTA Chief Officer 4th Edition, when implementing a fire and life safety program it is important to maintain close relationships with community groups:
A) To identify opportunities for public education
B) So that funding for programs can be justified
C) So that data for analysis can be easily collected
D) To identify individuals who have broken fire and life safety codes
A) To identify opportunities for public education
According to IFSTA Chief Officer 4th Edition, when dealing with residents who are angry or upset, chief officers should:
A) Remain calm and in control
B) Walk away from the individual
C) Escort the individual out of the building
D) Raise their voices and take a defensive posture
A) Remain calm and in control
According to IFSTA Chief Officer 4th Edition, all customer concerns or complaints should be resolved:
A) Under the watch of law enforcement
B) Under the supervision of legal counsel
C) As thoroughly and as slowly as possible
D) As reasonably and as quickly as possible
D) As reasonably and as quickly as possible
According to IFSTA Chief Officer 4th Edition, what should be done when a complaint from the public is voiced during an emergency operation?
A) The complaint should be ignored
B) The complaint should be immediately addressed
C) The resolution should wait until the incident is terminated
D) Law enforcement should be brought in to deal with the complaint
C) The resolution should wait until the incident is terminated
According to IFSTA Chief Officer 4th Edition, for the community risk reduction element of emergency response to be effective, it must be coupled with:
A) Community fact-finding activities
B) An informal organizational structure C) Other community risk reduction elements
D) Economic disincentives for the organization
C) Other community risk reduction elements
According to IFSTA Chief Officer 4th Edition, when an organization has a mutual aid agreement, response:
A) Is automatically dispatched to nearby incidents
B) Is always legally required, regardless of circumstances
C) May be generally delayed in order to determine whether it is truly needed
D) May be optional if it will reduce the ability of an organization to protect their own community
D) May be optional if it will reduce the ability of an organization to protect their own community
According to IFSTA Chief Officer 4th Edition, inspections and code enforcement programs were created because of fires that resulted in:
A) Negative publicity
B) The need for mutual aid
C) High life or property loss
D) Increased insurance rates
C) High life or property loss
According to IFSTA Chief Officer 4th Edition, during an automatic response, resources from participating jurisdictions are dispatched to:
A) An agreed-upon staging area near the incident scene
B) An undisclosed staging location within the jurisdiction
C) A common area used for all automatic responses in the area
D) An area half way between the incident scene and their assigned location
A) An agreed-upon staging area near the incident scene
According to IFSTA Chief Officer 4th Edition, joint training for major incidents involving multiple organizations or agencies is based on:
A) Automatic aid agreements
B) Change management concepts
C) Incident Management Team concepts
D) Occupational Health and Safety standards
C) Incident Management Team concepts
According to IFSTA Chief Officer 4th Edition, which is a step taken by the Incident Commander at an incident?
A) Interview possible witnesses
B) Identify the incident priorities
C) Determine whether laws were broken
D) Determine the budget constraints of the incident
B) Identify the incident priorities
According to IFSTA Chief Officer 4th Edition, which situation would require a written incident action plan?
A) Haz Mat incident
B) Small ground cover fire
C) Single home residential fire
D) Medical call for a heart attack
A) Haz Mat incident
According to IFSTA Chief Officer 4th Edition, the tactical worksheet is the basis for the development of a(an):
A) Legal mandate
B) Incident action plan
C) Fire inspection program
D) Fire and life safety program
B) Incident action plan
According to IFSTA Chief Officer 4th Edition, actions taken outside the incident action plan’s scope are referred to as freelancing and:
A) May place responders in jeopardy
B) Must be approved by two other responders
C) Are sometimes necessary in incident response
D) Can be taken only by senior, experienced responders
A) May place responders in jeopardy
According to IFSTA Chief Officer 4th Edition, the operational strengths and weaknesses of an incident response are determined by the:
A) Reimbursement logs
B) Post-incident analysis
C) Number of casualties
D) Reaction of the public
B) Post-incident analysis
According to IFSTA Chief Officer 4th Edition, what is one function of the post-incident analysis critique?
A) Provide the public with justification for the organization’s actions
B) Allow company and chief officers to display their leadership roles
C) Review the quality of customer service provided during the incident
D) Determine which participating personnel should be punished for negative actions
C) Review the quality of customer service provided during the incident
According to IFSTA Chief Officer 4th Edition, one reason that an all-hazards approach to emergency management is important is that:
A) An all-inclusive list of disasters can never be completely complied
B) An all-inclusive list of disasters needs to cover every possible situation
C) Public and private emergency management entities treat disasters differently
D) Reimbursement for disaster response depends in part on the all-hazards preplanning
A) An all-inclusive list of disasters can never be completely complied
According to IFSTA Chief Officer 4th Edition, developing plans and strategies using an all-hazard approach ensures that:
A) Capabilities exist to handle any emergency
B) Each individual responder is cross-trained to handle any response
C) The public is aware of the capabilities and limitations of responders
D) Mutual aid partners will be involved in every emergency incident in the jurisdiction
A) Capabilities exist to handle any emergency
According to IFSTA Chief Officer 4th Edition, why is it critical that resources are deployed within a structured response model?
A) To ensure that there are duplicates of all resources deployed
B) To help the public know who to trust in an emergency situation
C) To make quantifying response reimbursement easier for mutual aid organizations
D) To avoid the convergence of unrequested resources to a large-scale emergency scene
D) To avoid the convergence of unrequested resources to a large-scale emergency scene
According to IFSTA Chief Officer 4th Edition, emergency management activities are broken into four phases that:
A) Are distinct and do not overlap with one another B) Often overlap and run concurrently with one another
C) Have to be completed within an allotted amount of time
D) Can be divided into eight operational response elements
B) Often overlap and run concurrently with one another