Identification Flashcards

1
Q

Discrepancy between current state of affairs and some desired state

A

Problem

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Judging someone a the basis of one’s perception of the group to which the person belongs is called

A

Stereotyping

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Ability to produce novel and useful ideas

A

Creativity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Which of the following is a factor present in a target which may affect a person’s perception

A

Novel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

When individuals observe other person’s behavior they attempt to determine whether its internally or externally caused. Which attempts to explain this phenomenon

A

Attribution theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

According to the attribution theory if everyone who faces a similar situation response in the same way, we can say the behavior shows

A

Consensus

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

You’re more likely to notice a cell phone like your own due to

A

Selective perception

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Which is a decision making model that describes how individuals should behave to maximize some outcome

A

Rational decision making

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Which describes the tendency to underestimate influence of external factors and of estimate influence of internal factors when making judgments about behavior of others

A

Fundamental attribution error

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Two major forms of employee management are participative management and …..

A

Representative participation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Deficiencies that energized or trigger behavior to satisfy them is referred to as

A

Needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Periodic shifting of an employee from one task to another with similar skill requirements at same organizational level is defined as

A

Job rotation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Desire for friendly and close interpersonal relationship

A

Need for affiliation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Which appears to be the combination of needs found in the best managers

A

High nPow, low nAff

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Giving of intrinsic reward to encourage specific employee behavior by formally appreciating specific employee contributions

A

Employee recognition program

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Which is an example of intrinsic reward

A

Employee recognition

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Participative process that uses employees input to increase their commitment to organization’s success

A

Employee involvement (and participation)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Which is a motivational factor according to herzberg’s two-factor theory

A

Recognition

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Individuals who report unethical practices by their employer to outsiders

A

Whistleblowers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Tendency of people to draw a general impression about individual on basis of a single characteristic

A

Halo effect

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Believing that ilocanos are stingy is an example of

A

Stereotyping

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Bias refers to the tendency for people to base their judgments on information that easily accessible

A

Availability bias

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Which is true about intuitive decision making

A

Involves making decisions based on distilled experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Which is an example of internal caused behavior

A

Employee fired because he violated company policy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
He hypothesized the best known theory of motivation , the hierarchy of needs theory
Abraham maslow
26
The.... Theory is also called the motivation hygiene theory
Two factor
27
Refers to the individual's belief that he or she is capable of performing a task
Self-efficacy theory
28
A pay plan based on performance appraisal ratings
Merit-based pay plan
29
Degree to which a job has a substantial impact on lives of work of other people is referred to as... According to the JCM
Task significance
30
Arrangement that allows two or more individuals to split a traditional 40-hour week job
Job sharing
31
States that achievement , power and affiliation are three important needs that help explain motivation
Theory of needs
32
Theory that discusses 3 relationship effort performance relationship , performance reward relationship and rewards personal goals relationship
Expectancy theory
33
Theory assumes that human needs are arranged in hierarchy of importance
hierarchy ofNeeds theory
34
Making decisions by constructing a simplified models that extract the essential features from problems without capturing all their complexity
Bounded rationality model
35
Dimension of motivation that measures how long a person can maintain effort
Persistence
36
What one person expects of another can come to serve a...
Self fulfilling prophecy
37
Variable pay program which the bailable is based on how many skills employees have or how many jobs taken to
Skill-based pay
38
Which is a factor present in a perceiver which may affect perception
Interest
39
Ability to know or recognize quickly and readily the possibilities of a given situation
Intuition
40
Tendency to believe falsely , after an outcome of an event is actually known , the one would have accurately predicted the outcome is known as.... Bias
Hindsight
41
Explain ways in which we judge people differently , depending on the meaning we assigned to a given behavior
Attribution theory
42
Collection of individuals whose efforts result in performance greater than sum of individual inputs
Work team?
43
Socially defined position or rank given to individuals or groups by others
Status
44
Tendency to take personal pride or events for accomplishment of a group we are part of the territory of... Theory
Social identity
45
Role.. is defined as the way address believe you should act in a given context
Expectation
46
Refers to the degree to which members are attached to each other and motivated to stay in the group
Cohesiveness
47
Which of the following terms indicates tendency of individuals to spend last are part when working collectively
Social loafing
48
When group energy is focused on task on hand and group is fully functional it said to be in the stage of
Performing
49
Adjustment of one's behavior to align with norms of group
Conformity
50
Communication direction that flows from one level to a lower level
Downward communication
51
Function of communication that facilitates decision-making
Information exchange
52
One to whom message is directed , who must first translate the symbols to understandable form
Receiver
53
Communication that flows to higher level in the organization
Upward communication
54
Translation of the message to a form that can be understood by the receiver
Encoding
55
Which of the following is a disadvantage of downward communication
One way nature
56
Communication through seeing and receiving wordless messages like body movements , facial expressions , clothing , hairstyle etc
Nonverbal communication
57
Communication barrier wherein a sender manipulates the information so that it will be seen more favorably by receiver
Filtering
58
Important groups which an individual belonging or hopes to be long are known as... Groups
Reference
59
..... group is formed by its members in response to the need for social contacts
Informal
60
Defined as tendency to see members of the group which were part of as better than other people
In-group favoritism
61
Most people assume that police officers should behave in a lawful manner and refrain from demonstrating favoritism to any particular group and do their best to uphold law. which represents these beliefs
Role expectation
62
An informal group is characterized by the
Fulfillment of need for social contact
63
Which type of teams have members from different department
Cross-functional teams
64
Extend to which members of group are similar to , or different from one another
Diversity
65
Check on how successful within transferring are message as originally intended
Feedback
66
The.... In the communication process is the medium through which the message travels
Channel
67
Which of the following do not belong to barriers of effective communication
None of the above
68
Communication that takes place among members of work groups at the same level is known as..... Communication
Lateral
69
Our view of how we're supposed to act in a given situation
Role perception
70
A set of expected behavior patterns attributed to someone occupying a given position in the organization
Role
71
Which of the following teams are empowered to complete some given work
Self-managed teams
72
Voluntary actions that violates significant organizational norms that threated that the well-being of the organization or its members
Deviant workplace behavior
73
A barrier caused by how the receiver feels at the time of receipt of a communication
Emotional barrier
74
A... Is defines as two or more individuals , interacting and interdependent who come together to achieve particular objectives
Group
75
Which of the following is true with respect to groups
A group influences our emotional reactions
76
The communication direction used to provide feedback to higher ups , inform them of progress towards goals , and relay current problem is...
Upward communication
77
Communication on a consistent basis is still the best way to get info to and from employees
Face to face
78
In a communication, the... Initiates a message by encoding through
Sender
79
The... Network is a type of formal small-group network that rigidly follows the formal and hierarchal levels of command
Chain
80
Is the set of acceptable standard of behavior within a group that are shared by the groups members that tell what to do under circumstances
Norms ?
81
When compared to individual decision-making , group decision-making has a disadvantage in the area of
Speed
82
The actual physical product of the senders encoding is the
Message
83
Refers to a synchronous technology , which means that you have to be there to receive the message
Instant messaging