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BME > Identification > Flashcards

Identification Flashcards

1
Q

Discrepancy between current state of affairs and some desired state

A

Problem

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2
Q

Judging someone a the basis of one’s perception of the group to which the person belongs is called

A

Stereotyping

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3
Q

Ability to produce novel and useful ideas

A

Creativity

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4
Q

Which of the following is a factor present in a target which may affect a person’s perception

A

Novel

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5
Q

When individuals observe other person’s behavior they attempt to determine whether its internally or externally caused. Which attempts to explain this phenomenon

A

Attribution theory

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6
Q

According to the attribution theory if everyone who faces a similar situation response in the same way, we can say the behavior shows

A

Consensus

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7
Q

You’re more likely to notice a cell phone like your own due to

A

Selective perception

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8
Q

Which is a decision making model that describes how individuals should behave to maximize some outcome

A

Rational decision making

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9
Q

Which describes the tendency to underestimate influence of external factors and of estimate influence of internal factors when making judgments about behavior of others

A

Fundamental attribution error

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10
Q

Two major forms of employee management are participative management and …..

A

Representative participation

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11
Q

Deficiencies that energized or trigger behavior to satisfy them is referred to as

A

Needs

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12
Q

Periodic shifting of an employee from one task to another with similar skill requirements at same organizational level is defined as

A

Job rotation

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13
Q

Desire for friendly and close interpersonal relationship

A

Need for affiliation

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14
Q

Which appears to be the combination of needs found in the best managers

A

High nPow, low nAff

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15
Q

Giving of intrinsic reward to encourage specific employee behavior by formally appreciating specific employee contributions

A

Employee recognition program

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16
Q

Which is an example of intrinsic reward

A

Employee recognition

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17
Q

Participative process that uses employees input to increase their commitment to organization’s success

A

Employee involvement (and participation)

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18
Q

Which is a motivational factor according to herzberg’s two-factor theory

A

Recognition

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19
Q

Individuals who report unethical practices by their employer to outsiders

A

Whistleblowers

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20
Q

Tendency of people to draw a general impression about individual on basis of a single characteristic

A

Halo effect

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21
Q

Believing that ilocanos are stingy is an example of

A

Stereotyping

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22
Q

Bias refers to the tendency for people to base their judgments on information that easily accessible

A

Availability bias

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23
Q

Which is true about intuitive decision making

A

Involves making decisions based on distilled experience

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24
Q

Which is an example of internal caused behavior

A

Employee fired because he violated company policy

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25
Q

He hypothesized the best known theory of motivation , the hierarchy of needs theory

A

Abraham maslow

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26
Q

The…. Theory is also called the motivation hygiene theory

A

Two factor

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27
Q

Refers to the individual’s belief that he or she is capable of performing a task

A

Self-efficacy theory

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28
Q

A pay plan based on performance appraisal ratings

A

Merit-based pay plan

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29
Q

Degree to which a job has a substantial impact on lives of work of other people is referred to as… According to the JCM

A

Task significance

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30
Q

Arrangement that allows two or more individuals to split a traditional 40-hour week job

A

Job sharing

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31
Q

States that achievement , power and affiliation are three important needs that help explain motivation

A

Theory of needs

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32
Q

Theory that discusses 3 relationship effort performance relationship , performance reward relationship and rewards personal goals relationship

A

Expectancy theory

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33
Q

Theory assumes that human needs are arranged in hierarchy of importance

A

hierarchy ofNeeds theory

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34
Q

Making decisions by constructing a simplified models that extract the essential features from problems without capturing all their complexity

A

Bounded rationality model

35
Q

Dimension of motivation that measures how long a person can maintain effort

A

Persistence

36
Q

What one person expects of another can come to serve a…

A

Self fulfilling prophecy

37
Q

Variable pay program which the bailable is based on how many skills employees have or how many jobs taken to

A

Skill-based pay

38
Q

Which is a factor present in a perceiver which may affect perception

A

Interest

39
Q

Ability to know or recognize quickly and readily the possibilities of a given situation

A

Intuition

40
Q

Tendency to believe falsely , after an outcome of an event is actually known , the one would have accurately predicted the outcome is known as…. Bias

A

Hindsight

41
Q

Explain ways in which we judge people differently , depending on the meaning we assigned to a given behavior

A

Attribution theory

42
Q

Collection of individuals whose efforts result in performance greater than sum of individual inputs

A

Work team?

43
Q

Socially defined position or rank given to individuals or groups by others

A

Status

44
Q

Tendency to take personal pride or events for accomplishment of a group we are part of the territory of… Theory

A

Social identity

45
Q

Role.. is defined as the way address believe you should act in a given context

A

Expectation

46
Q

Refers to the degree to which members are attached to each other and motivated to stay in the group

A

Cohesiveness

47
Q

Which of the following terms indicates tendency of individuals to spend last are part when working collectively

A

Social loafing

48
Q

When group energy is focused on task on hand and group is fully functional it said to be in the stage of

A

Performing

49
Q

Adjustment of one’s behavior to align with norms of group

A

Conformity

50
Q

Communication direction that flows from one level to a lower level

A

Downward communication

51
Q

Function of communication that facilitates decision-making

A

Information exchange

52
Q

One to whom message is directed , who must first translate the symbols to understandable form

A

Receiver

53
Q

Communication that flows to higher level in the organization

A

Upward communication

54
Q

Translation of the message to a form that can be understood by the receiver

A

Encoding

55
Q

Which of the following is a disadvantage of downward communication

A

One way nature

56
Q

Communication through seeing and receiving wordless messages like body movements , facial expressions , clothing , hairstyle etc

A

Nonverbal communication

57
Q

Communication barrier wherein a sender manipulates the information so that it will be seen more favorably by receiver

A

Filtering

58
Q

Important groups which an individual belonging or hopes to be long are known as… Groups

A

Reference

59
Q

….. group is formed by its members in response to the need for social contacts

A

Informal

60
Q

Defined as tendency to see members of the group which were part of as better than other people

A

In-group favoritism

61
Q

Most people assume that police officers should behave in a lawful manner and refrain from demonstrating favoritism to any particular group and do their best to uphold law. which represents these beliefs

A

Role expectation

62
Q

An informal group is characterized by the

A

Fulfillment of need for social contact

63
Q

Which type of teams have members from different department

A

Cross-functional teams

64
Q

Extend to which members of group are similar to , or different from one another

A

Diversity

65
Q

Check on how successful within transferring are message as originally intended

A

Feedback

66
Q

The…. In the communication process is the medium through which the message travels

A

Channel

67
Q

Which of the following do not belong to barriers of effective communication

A

None of the above

68
Q

Communication that takes place among members of work groups at the same level is known as….. Communication

A

Lateral

69
Q

Our view of how we’re supposed to act in a given situation

A

Role perception

70
Q

A set of expected behavior patterns attributed to someone occupying a given position in the organization

A

Role

71
Q

Which of the following teams are empowered to complete some given work

A

Self-managed teams

72
Q

Voluntary actions that violates significant organizational norms that threated that the well-being of the organization or its members

A

Deviant workplace behavior

73
Q

A barrier caused by how the receiver feels at the time of receipt of a communication

A

Emotional barrier

74
Q

A… Is defines as two or more individuals , interacting and interdependent who come together to achieve particular objectives

A

Group

75
Q

Which of the following is true with respect to groups

A

A group influences our emotional reactions

76
Q

The communication direction used to provide feedback to higher ups , inform them of progress towards goals , and relay current problem is…

A

Upward communication

77
Q

Communication on a consistent basis is still the best way to get info to and from employees

A

Face to face

78
Q

In a communication, the… Initiates a message by encoding through

A

Sender

79
Q

The… Network is a type of formal small-group network that rigidly follows the formal and hierarchal levels of command

A

Chain

80
Q

Is the set of acceptable standard of behavior within a group that are shared by the groups members that tell what to do under circumstances

A

Norms ?

81
Q

When compared to individual decision-making , group decision-making has a disadvantage in the area of

A

Speed

82
Q

The actual physical product of the senders encoding is the

A

Message

83
Q

Refers to a synchronous technology , which means that you have to be there to receive the message

A

Instant messaging

BME (2 decks)

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