ICT Strategy Flashcards

1
Q

Phase 1: Conducting an Organisational Needs Analysis

A

Who are we and what is our core business?

Why are we focused on the core function of the business?

Where are we going/want to be in a few years?

What is the size of the organisation?

Do we have a mission statement?

How can we do things better?

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2
Q

Phase 2: Identify the People Involved

A

Analyse the skills required.

Identify the training needs required.

Identify the roles and responsibilities.

Obtain support and develop leaders for the implementation.

Identify the schedule, persons responsible and the responsibilities of the implementation of the strategy.

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3
Q

Phase 3: Information and Knowledge Management

A

Identify the information and data needs of the organisation.

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4
Q

Phase 4: Applications and Software

A

Identify the appropriate applications and software that will be used.

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5
Q

Phase 5: Communication and Connectivity

A

Identify the internal and external communication that needs to take place for the organisation.

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6
Q

Phase 6: Technology Requirements

A

Analyse technology usage and anticipate future needs.

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7
Q

Phase 7: ICT Support

A

Identify the support team for the organisations ICT needs.

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8
Q

Phase 8: The Service Mix

A

Roles and responsibilities of the IT team.

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9
Q

Phase 9: Governance

A

Governance and security measure of the ICT systems.

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10
Q

Phase 10: Money and Return on Investment

A

Costs, ROI and budgets of the ICT system.

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11
Q

Phase 11: Change Management

A

Indicate the change management initiative that will be used for implementation.

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