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ILP > Iannone > Flashcards

Iannone Flashcards

1
Q

Giving orders

A

What the person actually said
What he thinks he said
What the recipient thinks he said

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2
Q

Performance rating standards when a supervisor is forced to make meticulous appraisals of his subordinates or risk the danger of hurting morale is?

A

Employee Ranking.

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3
Q 
True hallmark of leadership 
A. Common sense 
B. To motivate employees 
C. Elements of a leader 
D. Discipline
A

Common sense

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4
Q

Requires that the person to whom work has been assigned through the delegation process complete it to such an extent that the only thing left to be done by the person who delegated it is to approve it.

A

Complete staff work

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5
Q

The natural manner of an individual indicating a complete command of his mental and physical faculties and emotions. It encompasses the qualities of dignity, self-assurance, and poise.

A

Command presence

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6
Q

One of the principal and perhaps the most important responsibilities of a supervisor is:

a) giving orders
b) directing subordinates
c) training subordinates
d) all of the above

A

Training subordinates

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7
Q

Common performance rating errors, the one that occurs when the eater is unduly influenced by one or two characteristics that have special appeal to him

A

Subjectivity

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8
Q

The effectiveness of organizations of necessity is highly dependent upon communication in what directions

A. Upward
B. Downward
C. Lateral
D. All the above

A

All

Lateral most important

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9
Q

The ability to ______________ clearly and concisely is the most important single skill of the supervisor.

a. Lead
b. Train
c. communicate
d. Delegate

A

Communicate

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10
Q

Performance rating standards- the rater select only one choice for each trait evaluated and in which only one trait should be considered at a time to avoid an unconscious bias is

A

Forced Choice standard

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11
Q

The means a speaker uses to translate ideas to listeners are composed of which two forms?

a. Words and directions
b. Symbols and signs
c. Symbols and words
d. Orders and directives

A

Symbols and signs

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12
Q

Methods of communication

A

Verbal order - simple
Written orders - complex
Follow up

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13
Q

Overseeing of ppl

A

Supervision

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14
Q

Maintenance of a high level of discipline and morale requires some practical knowledge of psychological factors that affect human behavior.

A

Psychology

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15
Q

Direct commands

A

Given by command when emergent conditions require direct prompt action.

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16
Q

POSDCORB

“Ensuring unity of action between individuals and between organizational units?”

A

Coordinating

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17
Q

It is important for supervisors to realize that ideas and decisions can more readily be translated into action when they are communicated to others while giving consideration to:

a. Emotional needs of the recipient and the environment
b. Emotional needs of the recipient and their rank in the organization
c. Emotional needs of the recipient and their preferred learning style
c. Emotional needs of the recipient and their level of training

A

Emotional needs of the recipient and the environment

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18
Q

Performance rating error most common by far

A

Leniency

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19
Q

Plans consisting of a set of broad principles that guide personnel in the accomplishment of general organizational objectives

A

Policies

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20
Q

Task behavior
Relationship behavior
Maturity

A

Interplay situational leadership

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23
Q

POSDCORB

Which activity is further broken down to procedural tactical and operational

A

Planning

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24
Q

Performance rating error that results higher because the employee subscribes to the same opinions as the supervisor is

A

Personal Bias

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25
Q 
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ while generally thought of as primarily a responsibility of management, is a vital function of personnel on all levels
A. Recruitment 
B. Staffing 
C. Morale
D. Integrity
A

Recruitment

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27
Q

Performance rating error that results in a skewed curve, with an excessive number of personnel rated in an upper range is

A

Leniency

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28
Q

Performance rating error when the rater groups all ratings for an individual at the high or low end of the scale is

A

Halo effect

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30
Q

4 readiness styles

Telling can do but insecure
Selling wants to do but not trained fully
Participating capable of doing but will not
Delegating capable and willing

A

4 readiness styles

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31
Q

Autocratic - is by book tyrant

Democratic - seek ideas from subordinates

Free rein played down role/ low morale/ not successful

A

Types of leaders

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32
Q

Outcome
Process

Pure eval vs realistic eval or
Realistic eval vs scientific realist

A

What are the two types of evaluation

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33
Q

The dominance of technology would be found in the ____________ function

A

Analysts

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34
Q
  1. Real problem exist
  2. Obtain facts
  3. Evaluations and analyze fact
  4. Logical conclusions
  5. Decisions selected
  6. Decisions communicated
A

Decision making

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35
Q

Set high standards of conducts and become role gaining respect and trust. Makes employees make decisions and handle situations.

A

Transformational leadership and empowerment (MLK)

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36
Q 
What best describes the establishment of the formal structure of authority through which work subdivisions are arranged, defined and coordinated for defined objective?
A. Organizing 
B. Directing
C. Coordinating 
D. Planning
A

A. Organizing

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37
Q

Readiness 1 - 4
One supervisor can be highly effective in each situation as long as he can adapt his style to the needs of that situation.

A

Situational leadership

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38
Q

, POSDCORB break it down;

A 
Planning
Organizing
Staffing 
Directing
Coordinating
Reporting
Budget
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39
Q

Common failure of inexperienced supervisor

Failure to delegate

A

Over supervisor or snoopervision

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40
Q

Women supervision

A

Gender stereotyping is primary source of stress for female officers. In 2000 13% were female, 7.3 percent were commanders

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41
Q 
\_\_\_\_\_\_\_\_\_\_\_\_\_\_ is a strong motivating force in people. 
A. Inspiration 
B. Recognition
C. Morale
D. Ethics
A

Recognition

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42
Q

The process of dividing work involves both;

A. Analysis & synthesis
B. Analysis & research
C. Research & analysis
D. Analysis & statistics

A

Analysis and synthesis

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43
Q

Chapter 4

Theoretically, job connected problems result from a failure of —— to provide adequate training.

A. Supervisors
B. Management
C. Commanders
D. Teachers

A

Management

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44
Q

True or False: The principle of unity of command applies to those who are commanded, not to those who command.

(A) True
(B) False

A

True

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45
Q

Which principle is referred to as the “law of use and disuse”

A

Principle of Repetition

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46
Q

The supervisor can effectively reduce his span of control by

(A) limiting subordinate access
(B) delegating work
(C) delegating responsibility
(D) insisting on accoun

A

Delegating work

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47
Q

Police Supervision;

Under which doctrine is a public entity now liable for the wrongful acts or 	omissions of its employees who are acting within the scope of their 			employment

A.	Respondeat superior 
B.	Vicarious liability 
C.	Hackney practices
D. 	None of the above
A

A. Respondent supervisor

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48
Q

A high level of esprit de corps and morale will result in great efficiency. Best mark of leadership

A

Discipline

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49
Q

POSDCORB

Putting a prepared plan into operation and following up with observation and inspection.

A

Directing

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50
Q

Leadership ability is not inherited No born leaders.

A

True

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51
Q 
Subordinates are bound to obey lawful orders regardless of their feelings. Failure to do so will disrupt?
A. Orderliness
B. Smooth Operations
C. Discipline 
D. Disobedience
A

B. Smooth operations

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53
Q

____________ ___________ relating to SOP’s are useful as guides to personnel in activities such as incident reports

A

Procedural plans

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54
Q

Command presence

A

Military bearing cool calm collected in an emergency.
Look sharp
Act sharp
Be sharp

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56
Q

The supervisor is selected by

A citizens
B. Management
C subordinates
D colleagues

A

Management

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57
Q

What are merely arbitrary symbolic representations of something?

a. Orders
b. Words
c. Signs
d. Directives

A

Words

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60
Q

3 types of informants

A

Paid for their cooperation
Voluntarily civic duty
Offenders want leniency

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61
Q

Which of the supervisors basic responsibilities would be describe determining that rules are regulations have been followed ways?

A

Controller

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62
Q

Delegation is ____________ when the supervisor allows his subordinates todelegate upward more quickly that he learns to delegate downward.

(A) awkward
(B) done well
(C) haphazardly
(D) done poorly

A

Done poorly

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63
Q

Involves the application of incentives which encourage a certain positive pattern of behavior and attitude and contribute to the accomplishment of organizational objectives.

A

Motivation

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64
Q

Auxiliary service plans or those that implement normal operations such as —–

A

Recruiting staffing training

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65
Q

Communication between persons and groups involves:

a. Culture
b. Environment
c. Psychology
d. All of the above

A

All of the above

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66
Q

The performance rating method that results when the supervisor officer averages the rating of several individual appraisals is known as

A

Composite ratings

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67
Q

What are merely symbolic representations of something.

A orders
B. Words
C signs
D directives

A

Words

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68
Q

In the law enforcement agency,first-level supervisors are of special importance because of the great need for.

A

Teamwork

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69
Q

Plans designed to give guidance and direction to personnel in the performance of normal police activities

A

operational plans

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70
Q

The barrier which is concerned with semantic blocks is known as

A

Language barriers

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71
Q

Last one chapter 1

The common elements of supervision can be grouped under those activities that relate to

A. The direction of people and all it implies
B. Control and development
Of people
C the interpersonal relationships with people
D. All the above

A

All of the above

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72
Q

The best leaders make their jobs look easy they have fewer problem.

A

True

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72
Q

Motivation is the strongest inspiration.

A

Recognition

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72
Q

3 types of technology that has helped law enforcement identify and prevent criminal behavior

A

Social net map
Phone analysts
Video surveillance

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73
Q

Plans that implement normal operations (ex: recruitment of personnel, public & community relations activities, etc.)

A

Auxiliary planning

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74
Q

The rating error that usually results in justifying extreme rating

A

Central tendency

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75
Q

Performance rating standards - which is difficult to apply because of the abstract traits that are important in police work?

A

Numerical Standard

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76
Q

The meanings that emanate from what is perceived are known as:

a. Orders
b. Words
c. Signs
d. Directives

A

Signs

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77
Q

The process of dividing work involves

(A) analysis
(B) synthesis
(C) planning
(D) training
(E) all of the above
(F) A and B only
A

Analysis and synthesis

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78
Q

—- are plans providing specific guides to conduct and performance.

A. Operational plans
B. Procedural plans
C. Fiscal plans
D. Rules and regulations

A

Rules and regulations

79
Q

Men obey due to fear

A

Yielding

79
Q

Gets best results that costs the least in the elements of a leader.

A

Common sense

79
Q

Management experts in praising techniques

A

One Minute Manager

79
Q 
Like planning, this function is a perpetual one. 
A. Staffing 
B. Directing
C. Organizing
D. All of the above
A

Organizing

79
Q

What is the first step in gaining the respect and confidence of the people he leads.

A

Exemplifies by his personal conduct that which he demands from is subordinates

80
Q

Friendliness, enthusiasm, energy, ambition, morale, intelligence, faith, verbal aptitude, courtesy, modesty

A

Leadership Characteristics

Self appraisal-self appraisal

81
Q

Art of influencing directing guiding and controlling others obtaining obedience confidence respect and loyal cooperation.

A

Leadership

82
Q

The supervisor is responsible for keeping his supervisors informed through

A

Research

83
Q

In the 5 steps of learning which shows the gaps of learning and shows learners progress

A

Test

84
Q 
Iannone 
International Threats report that Boko Haram means "western \_\_\_\_\_\_\_\_\_\_\_\_ is forbidden. It's primary goal at inception was the destruction and overthrow of the Nigerian government. 
A. Terrorism 
B. Education 
C. Linkage 
D. Fusion
A

B. Education

85
Q

good communicators are not only accomplished with words but also with:

a. Training and teaching
b. Visions and goals
c. Motivation and rewards
d. tones and deeds

A

Toned and deeds

86
Q

Performance rating error occurs when the one that usually results because of a policy requiring justification for extreme ratings

A

Central tendency

87
Q

employee centered supvisorsProduction centered supervisor gain better results than

A

True

88
Q

An individual is a composite of all his personal characteristics. Ever leader has the capacity to be a good supervisor.

A

Personality of a leader

88
Q

Where crime series crosses agency boundaries

A

Linkage blindness

88
Q

—— are well conducted meetings with subordinates that provide supervisors with an excellent opportunity for training

A. Workshops
B. Group discussions
C. Staff meetings
D simulations.

A

Staff meeting

89
Q

Which of the following is considered to be the biggest problem of management?

a. Maintaining communication between subordinates and supervisors
b. training of subordinates by supervisors
c. Leading of subordinates by supervisors
d. All of the above

A

Maintaining communication between subordinates and supervisors

90
Q

Which type of organizational leader will invariably produce a climate of
permissiveness?

(A) Autocratic Leader
(B) Democratic or Participatory Leader
(C) Free Rein or Laissez-Faire Leader

A

Free reign Lassiter fair

91
Q
  1. Desire to improve effectiveness and efficiency
  2. A need to respond to the ever increasing demand for info for gov and external agencies
  3. To assist with accountability and management
A

3 predominant driving forces of technology in police lives

92
Q

To many supervisor advancement into a position of authority involves a considerable change in life style from being a follower to be a leader and requires a radical change in philosophy and thought process especially in this

A

Human Relations

93
Q

The definition of
intelligence-data and information that have been evaluated, analyzed, and produced with careful conclusions and recommendations. ___________, then, is a __________ created from systematic and thoughtful examination, placed in context, and provided to law enforcement executives, with facts and alternatives that can inform critical decisions

A

Intelligence ; product

94
Q

The Intelligence Cycle also provides a means of communicating and sharing intelligence among individuals and agencies through the _______________ process.

A

dissemination

95
Q

Fusion centers support operations that protect __________________ and _______________in a given region, support major incident operations, support
specialized units charged with interdiction and investigative operations, and assist in emergency operations and planning

A 
critical infrastructure 
and 
key resources (CIIKRs)
96
Q

The Los Angeles Police Department has implemented

the ___________ _______ aimed at developing a large database for all CIIKRs in the region

A

'’Archangel Project,”

97
Q 
\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
Planning
Gathering and
Processing
Analysis and Production
Dissemination
Reevaluation
A

Suspicious Activity

Processing Steps

98
Q

There are four primary areas of responsibility within the Department of Homeland Security

A

Border security and transportation
• Emergency preparedness and response
• Chemical, biological, radiological, and nuclear countermeasures
• Intelligence analysis and infrastructure protection

99
Q

______________

encompasses the threat of and/ or use of violence to achieve a specific set of political objectives or goals.

A

Terrorism

100
Q

____________, or “Party of God,” is based primarily in Lebanon, Syria, and Iran

A

Hezbollah

101
Q

______ ________are harms inflicted
on a victim by an offender whose motivation derives primarily from hatred directed at a perceived characteristic of the victim (e.g., the person’s race, religion, ethnicity, gender, and/ or sexual orientation) . These crimes are particularly heinous because of their unique impact on victims as well as on the community

A

Hate crimes

102
Q

The allocation of_________ ________________ according to the normal needs for their services by time of day, day of week, and area involves the simple matter of both computations and judgments based on experience.

A

field personnel

103
Q

In the _____ ______, the supervisor gives initial orders
while heading to the scene, gets an assessment from the first responding officers, evaluates the scene for hazards, determines the need for additional assistance

A

Now phase

104
Q

the _________ __________, the supervisor takes control and directs the response-he sets upperimeters, assigns responders to handle specific tasks, keeps higher command advised.

A

Scene phase

105
Q

In the______ _____, the supervisor conducts debriefings and then evaluates all reports to determine the need for commendations, discipline, training, policy
changes

A

Future phase

106
Q

The command post’s location should provide a _______ ___________ for personnel and their
equipment as they arrive

A

staging area

107
Q

One or more vehicle patrol units or foot patrol officers should be assigned to the_________ affected area and its perimeter as might be necessary for the
purpose of securing current field intelligence

A

Reconnoiter

108
Q

When the supervisor assumes responsibility for directing police action to control anunusual occurrence, one of his first acts should be to _______________in performing the many tasks he cannot perform personally and to free him to concentrate
on directing the operation

A

appoint aides to assist him

109
Q

The presence of an innocent victim in the barricaded premises complicates the matter because his safety must be considered, but the basic problem of taking the suspect into custody remains substantially ____ _____

A

the same

110
Q

The period when
the _____ ______ occurs is the most critical because of the emotional tensions that are present-it is then that the danger of injury or death to the hostage is _______

A

initial seizure ; greatest

111
Q

HOSTAGES

The _____________ in charge at the scene must decide whether to accede to the demands or refuse to do so.

A

supervisor

112
Q

HOSTAGES

Refusal to allow the suspect to take the hostage from the scene probably will ______ ____ the danger to the hostage

A

not increase

113
Q

HOSTAGES
Generally,____ ______ tactics have been proved to be the least effective course of action, especially when modern armor, gas equipment, concussion devices, and other weapons are available.

A

direct assault

114
Q

As soon as a determination is made that a suspect has taken a hostage and barricaded himself in a structure, the supervisor should set into operation a _____ _____ to neutralize and arrest the suspect

A

tactical plan

115
Q

This positive feeling of the hostage toward the

hostage taker is sometimes called the ______ _______

A

Stockholm syndrome

116
Q

The supervisor should talk with the suspect, preferably by ________. This type of communication generally tends to calm the suspect and be more effective rhan use of rhe natural voice or communication by amplifier or bullhorn

A

telephone

117
Q

HOSTAGE
In those cases where the acts and threats of the suspect indicate that he realizes he cannot escape and that his intent may be to harm a hostage, ____ ____ ____ may berequired

A

positive direct action

118
Q

HOSTAGE
Depending on the rype of structure to be
entered, an entry team consisting of __ to__ officers should be dressed in protective armor /masks and be equipped with a pry bar, sledgehammer or bartering ram, gas gun or cartridges smoke grenades, and concussion devices

A

three to flve

119
Q

HOSTAGE
A cover team of__ officers should be selected and equipped with gas masks and other protective clothing. They and the officers of the entry team should be
thoroughly briefed

A

at least two

120
Q

Civil disorder

Squad members should be commanded to carry their batons in a ____ ____position

A

port arms

121
Q

Civil disorder
When they have been arrested and moved quickly
to ___ ___, the probability that the disturbance will continue is greatly reduced. When a group loses its leader, the members often will lose their desire to resist further and will disperse on their own volition.

A

the rear

122
Q

Civil disorder

He(supervisor) may find it _________ to supervise the booking of prisoners and the preparation of routine reports

A

desirable

123
Q

Major Civil disorder
During the critical initial period when units assigned to routine field duties first respond to the scene of the disturbance, ____ ______ bears the brunt of the responsibility for directing their activities

A

the field supervisor

124
Q

Major Civil disorder
If sufficient control personnel are present, the supervisor may employ the tactic of dividing them into two or more squads and attacking the crowd from ___ ___ simultaneously

A

two directions

125
Q

Major Civil disorder

A pincer movement, in which the crowd is attacked from the ___ and____ _____, may force it to escape to the rear.

A

front and both

flanks

126
Q

Major Civil disorder
A flanking maneuver, in which the crowd
is attacked from the ____ and___ ___ ___, will usually force the group to disperse to the opposite flank.

A

front and from one flank

127
Q

An attack from the rear and front of the crowd may force dispersal to the flanks but may permit hostile units to regroup and attack the police from the rear ;______ ____ may force the crowd to fight because there is no other option

A

the bottling effect

128
Q

Only that amount of force should be exerted in dispersing the group or making arrests that will enable the control personnel to achieve their ______

A

Only that amount of force should be exerted in dispersing rhe group or making arrests
that will enable the control personnel to achieve their objectives

129
Q

The supervisor should withdraw his forces when the odds are overwhelmingly against the police and the danger of _______ or ____ ___by the mob makes his position untenable.

A

encirclement or flank attack

130
Q

The strategy of establishing a _____ around the perimeter of the affected area and withdrawing police from the interior has been tested and generally has failed.

A

control

131
Q

________ follow-up units can be used as an effective deterrent for this purpose. Units manned by__ officers can usually disperse small isolated groups that reform

A

Mobile ; four

132
Q

Strike disputes

The supervisor should direct his personnel to disregard minor acts that might best be handled by the _____ ______.

A

picket captain

133
Q

The field supervisor is ________confronted with an occurrence of a disaster.

A

occasionally

134
Q

Rating Failures
______________ of supervisors to the need for accuracy in rating can damage the effectiveness of the system, as can the failure of the administrators of the organization to support the program actively, since their passivity will discourage the raters below and
cause them to lose interest in the program.
morale suffers

A

Indifference

135
Q

Rating Failures
When they view their rating reports and see their defects being made a matter of formal record, they often become hostile and resentful. The marginal employee is usually the most vociferous and may attempt to embarrass his superiors by accusing them of
prejudice.

A

Employee Pressures

136
Q

Rating Failures
Experience has shown that some supervisors will go so
far as to change unjustifiably their raring reports on an employee if his complaints are loud enough.

A

Employee Pressures

137
Q

Rating Failures
When standards of measurement of employees are not consistently applied from unit to unit or when difficulties are encountered in attempting to compare ratings from
several divisions of the organization, the deficiencies can usually be traced to

A

lack of
training or a failure
Failure to Train Raters

138
Q

Rating Failures
These deficiencies
are perhaps the greatest source of complaints about administration of the system.

A

Failure to Train Raters

139
Q

Failure to Train

_______, inaccurate methods affect every person in the organization because each one rates or is rated

A

Slipshod

140
Q

Rating Failures
Experience has shown rhar abridged versions of rating scales devised to economize on time ar rhe expense of accuracy have been responsible for a high percentage of failures

A

Rating Shortcuts

141
Q

The _____ _____ _____ involves the collection of objective data about an employee’s performance, which can be used as a basis for more effective performance ratings.

A

critical incident technique

142
Q

_______ and ______ advice that there should be separate forms for different assignments? Just as a probationary officer’s evaluation form must differ from a
supervisor’s form, a detective should be evaluated on different criteria from a staff officer.

A

Oettmeier and Wycoff’s

143
Q

Rating Standards
This method of “ranking” or _______ ratings is still widely used and ranks employees from highest to lowest in the unit or on the basis of most valuable to least valuable

A

“scaling”

Employee Ranking

144
Q

Rating Standards
the supervisor is forced to make meticulous appraisals of his subordinates or risk the danger of hurting morale and being accused of arbitrariness or favoritism.

A

Employee Ranking

145
Q

Rating Standards
the greatest, average, or least value to the organization, smaller organizations where the varying capabilities of employees are generally known and usually agreed on by raters, In large organizations, raters are limited by their own past experiences

A

Representative Employee Standard

146
Q

The rater is instructed to decide in his own mind the attributes, professional qualities, and performance of the ideal employee performing a similar function
to that of the employee to be rated and make the rating in comparison with this standard.

A

Ideal Employee Standard

it is of utmost importance that all raters apply
them uniformly or the system will not yield reliable results

147
Q

Dale Carnegie made a fortune by teaching people how to get someone to do what they want.
Whatever this approach is called- ___________ or the _________- it can bring excellent results when applied sincerely, with common sense, and with good intentions

A

the charm school approach or the democratic method

148
Q

The allocation of field personnel according to the normal needs for their services by time of day, day of week, and area involves the simple matter of both ______ and_______ based on experience

A

computations and judgments

149
Q

Usually, _______ ________ will designate whether the uniformed field supervisor or a supervisor of investigators, who may be present, is in charge of the operation. Sometimes both may believe they have this responsibility.

A

organizational rules

150
Q

Residential Search Patterns
Teams should be instructed to start their search of a residential area from the ___ ___ ___ ____ nearest the scene and work outward

A

end of the

block

151
Q

Open-Area Search
Officers and volunteers available for the search should be organized into search lines in rough terrain. They should be instructed to walk from ____ to_____ _____apart, depending on the nature of the ground to be covered

A

three to ten yards

152
Q

Wanted Persons
_______ communications can be used effectively
to brief responding units as the need arises
_________police efforts may result in gaps in search
patterns, and the suspect will almost certainly exploit them to make good his escape

A

Car-to-car

Disorganized

153
Q

One strategy is an ____ ______ from the perimeter of the area. In a small, compact residential area, appropriately armed personnel should be directed to search inward from the perimeter in teams of ___________ officers.

A

inward search

three or more

154
Q

The second strategy available is to search ________from the center of operations
toward a guarded perimeter. If the suspect is moving ahead of the searchers, he will be forced into the hands of personnel guarding the perimeter

A

outward

155
Q

____ ____ _____ is designed to guide police protective measures when information specific to a particular sector or geographic region is received.
It combines threat information with vulnerability assessments and provides communications
to public safety officials and the public.

A

The Homeland Securiry Advisory System

156
Q

When conditions in the learner’s environment are such that they establish in him an______ ____to learning, he is said to be in a state of readiness to learn. The teacher’s efforts in establishing such favorable conditions are of vital importance to the learning
process.

A

attitude favorable

pleasant

157
Q

When the learner is in a state of mental readiness in a ________ _______, efficient learning is possible. The effect of his success in learning is a pleasurable sense of satisfaction.

A

favorable environment

158
Q

Which function involves not only putting a prepared plan into operation but also following through with observation and inspection to determine that the work ordered was actually and properly done?

a. Directing
b. Organizing
c. Staffing
d. Coordinating
A

Which function involves not only putting a prepared plan into operation but also following through with observation and inspection to determine that the work ordered was actually and properly done?

a. Directing
b. Organizing
c. Staffing
d. Coordinating
159
Q 
Perhaps no function of management is more important than that of \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ 	of human effort to ensure unity of action not only between individuals but also between 	organizational units.  This activity must occur at all levels to prevent disharmony.
Consolidation
	b.	Coordination
	c.	Cancellation
	d.	Control
A

Control

160
Q

While the structure poses unique managerial challenges, a task force can often be very effective in addressing a specific problem.

b. Task forces can be very effective because they are highly focused on coordinated effort.
c. Their inherent violation of the unity of command principle causes them to get bogged down 	over time
A

task forces

161
Q

The focus of an ______ _______ subsystem is on authority, structure, and responsibility within the organization.

A

administrative subsystem

162
Q

A policy manual is worthwhile as a guide for personnel to apply to ___ facets of police operations

A

all

163
Q

___________________ is the establishment of the formal structure of authority through which work subdivisions are arranged, defined, and coordinated for the defined objective.

A

Organizing

164
Q

When the workers are both unable to do the job and unwilling to try,
the leader uses Leadership ______, which is high in task behavior but low in
relationship behavior.

A

Readiness Style 1.

telling

165
Q

When the workers are unable to do the job but are willing or confident,
the leader uses Leadership___ , which is high in task behavior and
high in relationship behavior.

A

Readiness Style 2.

(selling)

166
Q

When the workers are very capable bur are unwilling or insecure, the
leader uses Leadership___ , which is low in task behavior and high
in relationship behavior.

A

Readiness Style 3 (participating)

167
Q

When the workers are very capable and very willing,the leader uses
Leadership ______, which is low in task behavior and low in relationship
behavior.

A

Readiness Style 4. (delegating)

168
Q

(1) the amount of guidance
and direction (_________) a leader gives; (2) the amount of socio-emotional support
(________) a leader provides; and (3) the readiness (_____’) level that followers exhibit in performing a specific task,

A

task behavior
relationship behavior
‘maturity’

169
Q

The commonly recognized basic human _____ are the wish for security, based on fear, apprehensiveness, and avoidance; the drive for response, derived from love, friendship & affection; the wish for recognition, gained from status, prestige, and social approval;and the _____for new experiences, including curiosity, adventure, and the craving for excitement.

A

Drives

wish

170
Q

The fundamental ____ that the individual strives to fulfill will be found in the
lists prepared by most authorities. (1) affection, acceptance, and security; (2)
sense of personal adequacy; (3) recognition as a personality; (4) opportunity for accomplishment; (5) opportunity for independence; (6) opportunity to obtain new
experiences;(7) opportunity to possess something or someone.

A

Satisfactions

opportunity

171
Q

Adair lists the basic psychological needs of an individual as a feeling of security, a sense of
adequacy, a sense of self-esteem, and a sense of social approval. These have a vital bearing on the behavior of individuals.

A

Needs

sense of

172
Q

A-DIME
Review all relevant information and documentation;
verify problem areas; review options

A

Analysis

173
Q

A-DIME
Meet with employee; gain input; generate strategies;
discuss consequences; set goals and timelines; end
on positive note

A

Develop a Plan

174
Q

A-DIME
Initiate action plan; remind employee of your
availability

A

Implement

175
Q

A-DIME
Hold follow-up meetings with employee; compare
progress to goals; make course corrections as
needed; document

A

Monitor

176
Q

A-DIME
Assess performance improvement; document progress;
commend and praise improvement; institute positive
progressive discipline for failure as agreed

A

Evaluate

177
Q

All types of______ will work with varying degrees of success if the conditions are
favorable and the situation permits a particular approach. The selection of the right
approach for the right situation is the key to skillfulleadership

A

leadership

178
Q

A high level of discipline in its broadest sense in an organization is perhaps the ___ ____
of good leadership.

A

best mark

ILP (2 decks)

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