IA7 Organisational Factors Flashcards

1
Q

Define Health and Safety Leadership

A

“The process of interaction between leaders and followers, through which leaders can exert their influence on followers to achieve organisational safety goals”.

Leadership is a process that involves influence

Leadership occurs in groups and involves common goals and purpose

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2
Q

List the types of safety leadership

A
  1. Transactional
  2. Transformational
  3. Servant
  4. Situational and contextual
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3
Q

What are the Advantages and disadvantages of the transactional type of leadership

A
  • A :Creates clear structures defining what is required and the associated rewards or punishment
  • A: The transactional leader is effective in guiding decisions aimed at cutting costs and improving productivity.
  • D: Assumes that employees are simply motivated by reward and exhibits predictable behaviour.
  • D: Employees may not engaged with rules and procedures
  • D: Creativity of employees are supressed
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4
Q

List the advantages and disadvantages of the transformational type of leadership

A
  • A: The most proactive style of leadership
  • A: Focuses on motivating, inspiring, and
    encouraging workers to improve their performance.
  • D: Potential lack of accountability or disciplining instances of non-compliance.
  • D: May not see H&S problems in detail (only big picture)
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5
Q

advantages and disadvantages of the servant type of leadership

A
  • A: Empowers workers by supporting new ideas, sharing power, putting the needs of others first.
  • A: Helps people develop and improve performance.
  • A: Creates an environment of trust with the workers.
  • D: Style is unnatural to managers, takes time to adjust and see results.
  • D: Not able to influence employees that are resistant to change.
  • D: There is low level of control over the employees.
  • D: Too soft for private sector where the needs of shareholders, customers and market competition are more important.
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6
Q

advantages and disadvantages of the situational and contextual type of leadership

A
  • A: Adapts a leadership style to a “maturity level” of those being led.
  • A: Support their followers (employees) based on their individual needs and capabilities.
  • A: Workers will improve their skills, maturity and independence.
  • D: Not suited to large organisations where it can be seen as favouritism by some workers when they see that others are treated differently to themselves.
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7
Q

Behavioural Attributes of an Effective Leader

A
  1. Vision
  2. Communication
  3. Credibility
  4. Collaboration
  5. Action orientation
  6. Accountability
  7. Feedback and recognition
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8
Q

Leadership style based on the assumption that people will follow a person who inspires them and the ways to get things done is by generating enthusiasm and energy

A

Transformational

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9
Q

Leadership style based on the assumption that people are motivated by reward and punishment and social systems works best with a clear chain of command.

A

Transactional

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10
Q

Leadership style based on the assumption that leaders have a responsability towards society and those who are disadvantaged

A

Servant

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11
Q

Leadership style stating that leadership of workers must be adapted to the skills and job maturity of the individual worker, and that there is no single “best” style of leadership.

A

Situational and Contextual (Hersey and Blanchard)

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12
Q

Benefits of Effective Leadership on Health and Safety Culture and Performance of an Organisation.

A
  • Reduced sickness absence. Workers are healthier.
  • Enhanced productivity. Workers are happier, and better motivated.
  • Reduced costs and reduced risks. Absence and worker turnover rates are lower, accidents are fewer, and the threat of legal action (both criminal and civil) is lessened.
  • A better reputation for corporate responsibility among investors, customers, and communities. This generally leads to greater investment and increased sales.
  • Lower insurance premiums.
  • Tax benefits and state subsidies and grants.
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13
Q

Corporate Social Responsibility (CSR) is …

A

” the integration by companies of social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis.”

To be socially responsible means going beyond fulfilling the legal expectations, by also investing ‘more’ into human capital, the environment, and the relations with stakeholders.

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14
Q

Internal influences on health and safety within an organisation

A
  1. Organisation goals and culture (behaviour and expectation of people)
  2. Finance (primary resource, impacts health and safety budget)
  3. Production targets (work pressure may lead to stress, increase of accidents & incidents at the workplace)
  4. Trade unions/labour unions (as member of safety committees will actively improve health and safety)
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15
Q

External influences on health and safety within an organisation

A
  1. Legislastion
  2. Enforcement Agencies
  3. Tribunals/Courts
  4. Contracts/Contractors/Clients
  5. Trade unions
  6. Insurance companies
  7. Public opinion
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16
Q

Relates to the values and beliefs of an organisation and may have a positive or negative influence on health and safety

A

Culture

17
Q

Third parties are :

A
  • Others than an organisation’s workers.
  • Visitors, contractors, sub-contactors, agency workers, trespassers and members of the public.
18
Q

Consultation with workers is…

A
  • Consultation is the process by which organisation management and workers (or their representatives) examine and discuss together H&S issues of mutual concern. It involves seeking acceptable solutions to problems through a genuine exchange of views and information.
  • Consultation on health and safety is simply a two-way process between organisation management and workers (or their representatives).
19
Q

Consultation types are …

A

Formal and Informal

20
Q

Formal consultation components

A
  1. Workplace with union representatives
    - Through worker representatives on health and safety
    - On a health and safety committee
  2. Workplace without union representatives
    - Employers consult with workers (directly or through a representative__chosen by workers). e.g staff surveys, group meeting, one to one meeting.
21
Q

The functions of worker representatives are:

A
  • Attend Health and Safety Committee meetings as a representative of your workers.
  • Represent workers generally and when consulted about specific matters that will affect the health, safety, and welfare of the workers.
  • Represent workers when Health and Safety Inspectors from enforcing authorities consult them.
  • Investigate accidents, near misses, and other potential hazards and dangerous occurrences in the workplace.
  • Investigate complaints made by a worker they represent about their health, safety, or welfare in the workplace.
  • Present the findings of investigations to the employer.
  • Inspect the workplace.
  • With at least one other appointed representative, request in writing that you set up a health and safety committee.
22
Q

Informal consultation mechanisms are …

A
  • Departmental meetings
  • Discussion groups
  • Health and Safety circles
  • Worker discussion
  • E-Mail and web-based forums
23
Q

Behavioural aspects associated with Consultation are …

A
  • Peer Group/Social Pressure, Encouraging others to change positively or negatively their attitudes, values, or behaviours.
  • Danger of Tokenism, No real intention from management to act upon proposals.
  • Potential Areas of Conflict, Safety representative, workers and management have different views or priorities.
24
Q

What does Health and Safety CULTURE means?

A
  • Safety CULTURE is the attitude, beliefs, perceptions, and values that workers share in relation to safety in the workplace, and is linked to organisational culture.
  • or “the way we do things around here”
25
Q

What does Health and Safety CLIMATE means?

A
  • Shared values and beliefs about the importance of Health and Safety on a more surface level and relates to the here and now. It has more to do with the mood or prevailing atmosphere within the business.
  • In other words, “how people feel right now”.
26
Q

Indicators of Health and Safety culture

A
  • Strong and visible Leadership
  • Two way Communication
  • Staff Involvement on all Health and Safety matters
  • Staff Ownership on Health and Safety processes and procedures.
  • Existence of a Learning Culture e.a. continuos improvement.
  • Existence of a Just Culture
  • Knowledgeable staff about Health and Safety
  • Prioritizing Health and Safety
  • Investing on Health and Safety
27
Q

Factors promoting positive health and safety culture and climate are…

A
  • Management Commitment
  • Leadership
  • High business profile on health and safety (Health and Safety is integral part of all organisations decisions)
  • Provide Information and Consult
  • Promote Ownership
  • Training (resources)
  • Setting and meeting targets
28
Q

Factors promoting negative health and safety culture and climate are…

A
  • Lack of not visible management commitment.
  • Lack or not visible leadership.
  • Organisational change.
  • Lack of confidence in organisation’s objectives and methods.
  • Uncertainty.
  • Management decision harming mutual trust or lead to confussion regarding commitment.
29
Q

List the problems and pitfalls which may arise while attempting to improve Health and Safety culture

A
  • Attempts to change culture too rapidily
  • Adopting too broad approach
  • Absence of trust in communications
  • Resistance to change
30
Q

Ergonomists use the data and techniques of several disciplines, identify these disciplines

A
  1. Anthropometry: body sizes and shapes within populations.
  2. Biomechanics: muscles, levers, forces, strength.
  3. Environmental physics: noise, light, heat, cold, radiation, vibration.
  4. Body systems: hearing, vision, sensations, etc.
  5. Applied psychology: skill, learning, errors, differences.
  6. Social psychology: groups, communication, learning, behaviours