I/O

Question 1

Lillian Moller Gilbreth emphasized:

Answer 1

time motion studies.

Question 2

The ultimate impact of Lillian Moller Gilbreth’s written work was to provide I/O psychology with:

Answer 2

The effects of stress and fatigue on workers.

Question 3

The main objective of vocational psychology has shifted from the past. It’s safe to say it now mostly involves efforts to:

Answer 3

help them cope with work place change.

Question 4

Dr. Smart is a consultant for Print Magic, Inc. After careful observation of the plant workers at this corporation, she implements a 15-minute break period for the workers each morning. She noticed an immediate increase in productivity but then eventually productivity returned to the baseline levels. She has probably created an example of:

Answer 4

Hawthorne Effect.

Question 5

The Chevy Nova was created through the efforts of both GM and Toyota. This project would be referred to as a:

Answer 5

joint venture.

Question 6

Business games are an example of __________ training method?

Answer 6

simulation

Question 7

Virtual reality training provides employees with:

Answer 7

an understanding of the consequences of their actions in a work environment.

Question 8

Current research about the ‘glass ceiling’ shows a trend toward:

Answer 8

Women may not seek specific development of managerial skills, even if they attend the same classes as men.

Question 9

One of the methods below is NOT used to assess learning criteria of what’s been gained in training

Answer 9

Identify the trainee’s belief that the knowledge is useful

Question 10

Contextual performance refers to:

Answer 10

contributions to the organization beyond the job description.

Question 11

The biggest problem with self-assessments is that they suffer from ___ error

Answer 11

positive leniency

Question 12

Paul never gives anyone a good rating because he is the best technician in his group, which was why he was made supervisor. He says “when they’re as good as me, I’ll give them a good rating.” What kind of error is this?

Answer 12

leniency error

Question 13

Implications of Maslow’s theory for work behavior

Answer 13

in an environment with good pay, low turnover, strong teams, and opportunities to advance and low turnover, the supervisor’s role diminishes

Question 14

Job Analysis is the foundation for almost all human resource activities. What de- scribes the environment in which the employee works?

Answer 14

Job Context

Question 15

Interview questions like “Are you willing to render overtime?” & “Do you have any plans to go abroad?” fall under:

Answer 15

Disqualifiers

Question 16

The 360-degree performance appraisal system is promising and more reliable, how- ever, most organizations and companies still use this appraisal system due to its flexibility and efficiency.

Answer 16

Supervisor appraisal

Question 17

“I believe that I have too few options to consider leaving this organization.” is one of the statements listed in The Allen and Meyer Survey. It measures what commitment?

Answer 17

Continuance commitment

Question 18

As an employer, I know that psychological assessment tools can assist in in what areas?

Answer 18

All of the above

Question 19

This particular assessment method is best to use to determine how a manager would prioritize the handling of memos and documents?

Answer 19

In-basket technique

Question 20

As an employer, I know that psychological assessment tools can assist in in what areas?

Answer 20

All of the above

Question 21

If an employee said, “I love this company, and I hope I never have to leave”, most likely this would indicate a high ____ component of organizational commitment.

Answer 21

affective

Question 22

If an employee said, “I probably never leave this company. They have been very loyal to me and I feel like I owe it to them to stay until I retire”, most likely this would indicate a high ____ component of organizational commitment.

Answer 22

normative

Question 23

An organization decides to send cashiers who have a high incidence of shortages on the job to a retraining program in order to correct this problem. This practice demonstrates which type of needs analysis?

Answer 23

Person analysis

Question 24

Job Analysis can serve as a foundation for:

Answer 24

all these and more

Question 25

Determining the worth of a job defines:

Answer 25

job evaluation

Question 26

Refers to the practice of building motivating factors like achievement, recognition, and responsibility into job content.

Answer 26

Job enrichment

Question 27

“Makakagraduate ako on time, tiwala lang.” & “Papasa ako sa board exam!” are statements that explain what concept?

Answer 27

Galatea effect

Question 28

Happens when a rater uses only one part of the rating scale.

Answer 28

Distribution errors

Question 29

People’s behavior results from conscious choices among alternatives is explained by what theory of motivation?

Answer 29

Expectancy theory

Question 30

A person who screens potential communication and allows only the most important to go through.

Answer 30

Gatekeeper

Question 31

McClelland proposed the Learned Needs Theory. What need should they (leaders and supervisors) possess in order to be the most effective and most efficient?

Answer 31

Need for power

Question 32

Senior Director A lowered the budget of a site by almost half for 2020 due to office politics. Its Site Director is having a dilemma on how to equally distribute the budget to his 5 Managers. He asked them to submit a comprehensive financial report for FY 2019 ASAP. After receiving and reading the financial reports, he told his managers to set aside first the extra expenses of their departments and distributed the budget according to headcount, that is, the Department with the most number of employ- ees gets the highest budget. This Site Director is using what decision making strat- egy?

Answer 32

Autocratic II Strategy

Question 33

Prof. Warren Bennis defined it as “a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective ac- tion to realize your own potential?”

Answer 33

Leadership

Question 34

Which of the following are also called as earnings-at-risk plans?

Answer 34

Pay-for-performance

Question 35

Behavioral and psychological reaction to a perception that another individual is ei- ther keeping you from reaching a goal. It is the catalyst to change in an organization.

Answer 35

Conflict

Question 36

Manageable stress that fosters growth and adaptation as neurobiological changes enhancing functioning as the person rises to meet the challenge.

Answer 36

Eustress

Question 37

. In an organization wherein employees are intrinsically motivated and lead with a hands-off approach, you believe in?

Answer 37

Theory Y

Question 38

When employees feel that they have a voice in the process or that the process in- volves characteristics such as lack of bias, consistency, accuracy, fairness, and eth- icality, it is enhanced?

Answer 38

Procedural justice

Question 39

In a climate of ignorance, it is best to use the informational style of leadership while in a climate of crisis, the most effective is the coercive leadership style. A leader uses this style of leadership and leads through optimism and energy even the orga- nization is in a climate of despair. He is using?

Answer 39

Magnetic style

Question 40

In expectancy theory ____ is the perceived relationship between the amount of effort an employee puts in and the resulting outcome, and ___ is the extent to which the outcome of a worker’s performance will result in a particular consequence.

Answer 40

Expectancy/instrumentality

Question 41

An employee’s supervisor places full confidence in the employee and believes that the employee can handle a fairly difficult task. This boots the employee’s self-esteem which in turn increases her performance. This phenomena is known as:

Answer 41

The Pygmalion effect

Question 42

Ruth believes that she can effectively handle any customer complaint, whereas Jill is worried that she will cry if a customer yells at her. The __would predict that Ruth will perform better than Jill.

Answer 42

Self-fulfilling prophecy

Question 43

Ms. Brown has all of her awards and certificates she has earned on her wall. She is using _______to communicate her personality.

Answer 43

artifacts

Question 44

What is the name of Fiedler’s training program?

Answer 44

Leader Match

Question 45

Joe is the president of a company with 20 employees. Each employee has full medical benefits and Joe doesn’t have the time or knowledge to administer the benefits program. His best bet would be to:

Answer 45

use outsourcing

Question 46

A manager asks an employee to study an issue and report back with recommendations on how the issue can be resolved. In this example, the employee is at the ________level of input and control.

Answer 46

advisory

Question 47

Statement A - A company that exercises its prerogative to dismiss is not allowed to turn around and deny employee-employer relationship.
Statement B - Alleging abandonment indicates employer-employee relationship.

Answer 47

Both statements are true

Question 48

Sampaguita Company wants to embark on a etrenchment program in view of declining sales. It identified five employees that it needed to separate. The human resource manager seems to recall that she has to give the five employees and the DOLE a 30-day notice but she feels that she can give a shorter notice. What will you advise her?

Answer 48

The 30-day advance notice to the employee and the DOLE cannot be shortened even with a 30-day advance salary.

Question 49

Under the Labor Code on Working Conditions and Rest Periods, a person hired by a high company official but paid for by the company to clean and maintain his staff house is regarded as

Answer 49

a regular company employee.

Question 50

Absenteeism can be reduced by these following interventions except:

Answer 50

conducting exit interviews before leaving the organization