Human Resources Year 10 Flashcards
What is Human Resources (HR?)
The business function that manages employees including recruitment, pay and training
What is Gross Pay?
Pay before any deductions are taken out
What is Net Pay?
Pay after deductions have been taken out
What are deductions?
Items that are taken out of someone’s pay, like income tax and national insurance
What are voluntary deductions?
Items the employee chooses to have taken out of their pay like pension and charity payments
What is a statutory deduction?
An item that is taken out of the pay by law passed by government such as income tax and national insurance
If weekly pay is £500 and income tax is £100 and National Insurance is £50, how much is gross pay?
£500, gross pay is before any deductions
If weekly pay is £500 and income tax is £100 and National Insurance is £50 and pension is £50, how much is net pay?
£300 (500-100-50-50)
Name 6 stages in recruitment and selection
- Write a job description, 2. write the person specification, 3. advertise the job, 4. shortlist applicants, 5. interview, 6. appoint
What is job enrichment?
Increasing the responsibility and independence of an employee to increase their motivation and productivity
What is job enlargement?
Increasing the number of tasks that an employee does so that work is less repetitive and the workforce is more flexible
What is job rotation?
Changing the tasks that employees are doing at regular intervals to improve motivation and productivity as work is less repetitive
What is empowerment?
Giving employees more skills, resources, authority, opportunity in their job roles to increase motivation and productivity
What is a trade union?
An organisation that represents a group of employees around worker’s rights. The undertake negotiations, mediation and collective bargaining.
What is Collective Bargaining?
Where a trade union represents employees as a large group to give employees a louder voice together.
Name 5 different training methods
on the job, off the job, shadowing, e-learning, job swap, reading assignments
What law applies to pay, recruitment and selection?
Equality Act 2010
On what grounds might a business discriminate?
Gender, Age, Religion, Disability (GARD)
How does a business decide which is the most appropriate method of training to use?
Cost (including time off, venue, trainer), Complexity of the training (onsite equipment/customers needed), demonstrations needed or not
What sort of things are covered in Induction Training?
Health and Safety, Holiday booking, dress code
What is PAYE?
Pay as You Earn is a form of tax paid to government
What term is given when a business has lots of layers of authority?
Tall
What term is given when a business has few layers of authority?
Flat
What is the Span of Control?
The number of employees one person directly supervises
What is the Chain of Command?
The number of layers of authority from one person to the next
What term is used to describe when a task is trusted to another person?
delegation
What is a subordinate?
An employee who works under the authority of their supervisor
What is the difference between a permanent and temporary worker?
Permanent workers do not have an end date in their work contract while temporary workers have an end date
What effect does permanent or temporary working contracts have?
Greater/lesser flexibility to employers Greater/lesser motivation and security to employees
What is the difference between a full time and part time worker?
Full time workers work more than 35 hours per week, part time workers can work any hours up to 35
What effect does full time or temporary working contracts have?
Greater/lesser flexibility to employers Greater/lesser motivation and security to employees
Why does a business recruit?
Replace employees Business grows Skills gap
Why does a business have an organisational chart?
Improve communication and clarify job responsibilities
Name 6 ways a business communicates
letters, emails, phone, meetings, social media, noticeboards
What is meant by internal recruitment?
A business promotes or moves an existing employees into a new role
What are the advantages and disadvantages of internal recruitment?
Cheaper because no advertising costs and the skills of the employee are already known but it does not bring in new ways of thinking
Name 3 non-financial methods of motivation
praise, award schemes, the working environment
Name 4 financial methods of motivation
pay, bonuses, profit sharing, fringe benefits
What is profit sharing?
When employees are rewarded for a business’ success by receiving part of the profit made
Give 2 reasons why motivation is important to a business?
1.improved employee productivity (which reduces labour costs) 2.improved employee retention (when people leave it increases recruitment costs)
Give 3 different training methods
Induction, on-the-job and off-the-job training
Give 4 reasons why a business train their workers
Improve productivity Improve customer service Improve motivation and retention Skills shortage
What is employee retention?
The number of employees that stayed on (did not leave) in the organisation.
