Human Resources - Critical Incident Services

Question 1

Human Resources - Critical Incident Services

Upon any critical incident or possible traumatic event, who may request the peer support team?

Answer 1

Any individual

Question 2

Human Resources - Critical Incident Services

What types of interventions are available?

Answer 2

Individual - 1 on 1
Defusing - small group (<20 people) usually same shift
Debriefing - group discussion 2-10 days post incident
Follow up debriefing - weeks or months after incident

Question 3

Human Resources - Critical Incident Services

T/F you may only contact peers from your own shift?

Answer 3

False, you may contact any peer from any shift

Question 4

Human Resources - Critical Incident Services

Where may debriefings be conducted?

Answer 4

Anywhere that provides:

• ample space
• privacy
• freedom from distractions

Question 5

Human Resources - Critical Incident Services

T/F the chief of operations and communications may contact your spouse, room mates or family to provide direction on how they can best assist the member

Answer 5

True

Question 6

Human Resources - Critical Incident Services

Peers wil be automatic for the following incident types:

Answer 6

1. Death or serious injury of a child
2. Death or serious injury to a MFES member
3. Death or serious injury to civilian or member of another agency as a consequence of MFES actions
4. Any incident charged with profound emotion

Question 7

Human Resources - Critical Incident Services

List incidents that are considered as critical or traumatic:

Answer 7

1. Serious injury or death of a FF in the line of duty
2. Events that seriously threaten a FF’s life
3. Suicide or untimely death of a FF
4. Serious injury or death of a civilian resulting from MFES operations
5. Personal identification with the victim or the circumstances
6. Death of a child or violence to child
7. Mass casualties
8. Death of a patient following extraordinary and prolonged expenditure of physical and emotional energy during rescue efforts
9. Incidents that attract excessive media coverage
10. Any incident charged with profound emotion

Question 8

Human Resources - Critical Incident Services

There are 2 exceptions to the rule of confidentiality that peer members must make clients aware of, what are they?

Answer 8

1. Information on child abuse

2. If the person presents an imminent perceived threat to self or others.