Human Resources

Question 1

Interdependence with O

Answer 1

Employing staff who can operate machinery

Question 2

interdependence with M

Answer 2

Employ the right sales people. Employ marketing strategists.

Question 3

Interdependence with Finance

Answer 3

Set budgets for renumeration and development strategies.

Question 4

Reasons a firm would outsource HR 3

Answer 4

1. HR firm specialises there better.
2. In house managers can focus on core business function.
3. Cost savings. Some firms might not need full time HR people.

Question 5

Issues with outsourcing HR 4

Answer 5

1. External firm lacks understanding of the firm - conflict
2. Hard to maintain close employee relationships
3. Costs
4. Security and confidentiality

Question 6

Contract for service d

Answer 6

Exists where employment is not ongoing and an agreed fee is paid to an independent contract for the service provided. Normally a fixed period

Question 7

Contract of service d

Answer 7

Exists where an employee offers their services to an organisation on a regular basis. Subject to lawful control and authority of employer.

Question 8

Eg of Jetstar outsourcing.

Answer 8

Outsourced call centre to Melbourne operator ‘sales force’.

Question 9

6 stakeholders in HR

Answer 9

1. Employers
2. EmployEES
3. Employer associations
4. Unions
5. Govt orgs -FWC & FC
6. Society

Question 10

6 key influences on HR

Answer 10

Stakeholders.

2. Legal
3. Economic
4. Technological
5. Social
6. Ethics and CSR

Question 11

Duties of employers 4

Answer 11

1. Duty of care (safe workplace)
2. Avoid discrimination
3. Pay agreed wage
4. Provide work.

Question 12

Duties of employees

Answer 12

1. Obey lawful instructions
2. Work with skill (best of ability)
3. Disclose relevant information (medical issues may cause safety concerns.)
4. Be faithful with employers interests.

Question 13

Awards d

Answer 13

A legal document that specifies the minimum working conditions that apply to all people employed in a common industry.

Question 14

Current minimum wage.

Answer 14

$17.17 an hour. Casual get 21% casual loading.

Question 15

4 types of employment contracts

Answer 15

1. PT
2. Perm
3. Casual
4. Fixed term.

Question 16

Economics influences on employment

Answer 16

Business cycle stage.
Inflation.
Globalisation.

Question 17

Retrenched d

Answer 17

Workers services are no longer needed because the employer has downsized, closed, outsourced or requires fewer workers.

Question 18

Good impacts of technology on HR 3

Answer 18

1. More efficient production
2. Reduce repetitive nature
3. Helps employees deliver projects innovatively.

Question 19

Bad impacts of tech on HR 3

Answer 19

1. Unemployment
2. Resistance if they need to learn new tech.
3. Low morale as employees become secondary to tech

Question 20

Social influences on HR 2

Answer 20

1. Changing work patterns.

2. Living standards.

Question 21

CSR d

Answer 21

the continuing commitment by companies to behave ethically and to contribute to economic development, while improving the quality of life of the workforce and their families, as well as the local community at large.

Question 22

Examples of CSR in HR 3

Answer 22

• develop strategies to promote work/life balance
• offer free programs for employees families
• encourage staff to volunteer.

Question 23

D employment relations

Answer 23

The function that deals specifically with the relationships between the employer and the employees of the business

Question 24

4 stage of acquisition

Answer 24

1. Identify staff needs
2. Recruitement
3. Selection
4. INduction

Question 25

Recruit

Answer 25

To accumulate a pool of potential candidates for a job. It is from this pool that the business must make its selection.

Question 26

Developement d

Answer 26

Preparing employees for future responsibilities within the organisation due to a change in the businesses strategies or a growth in its size or market share.

Question 27

Methods of developement...2+1

Answer 27

Training. Performance appraisals. Can be internal or external.

Question 28

Maintanance can be of (2)

Answer 28

Databases or HR staff

Question 29

Eg Monetary Benefits

Answer 29

Wages, Salary, Commissions, Bonuses, Shared ownership schemes, fringe benefits

Question 30

Eg Non Mon benefits

Answer 30

More job variety, flexibility, [?]

Question 31

Types of voluntary separation

Answer 31

Retirement Resignation Redundancy

Question 32

Involuntary separation

Answer 32

Redundancy Retrenchment Dismissal

Question 33

Redundancy d

Answer 33

termination of employment due to the firm closing down or the job no longer being required due to rationalisation, restructuring or new tech.

Question 34

Retrenchment d

Answer 34

the reduction of costs or spending in response to economic difficulty.

Question 35

Dissmissal

Answer 35

Employer terminates employment due to unacceptable conduct.

Question 36

3 leadership styles

Answer 36

Authoritarian, Delegative, Participative

Question 37

Authoritarian d

Answer 37

Telling employees what they want done and how to do it.

Question 38

Participative Leadership d

Answer 38

nvolves including one or more employees in the decision making process.

Question 39

Delegative/=

Answer 39

Allows employees to make decisions

Question 40

Job Design

Answer 40

A function of human resources management whereby managers develop and specify the work activities of individuals or groups in the business environment.

Question 41

Recruitment

Answer 41

Strategy whereby management seek to employ an individual for a vacancy that exists within the organisation.

Question 42

Where can employee be sourced...2

Answer 42

internal and externally

Question 43

Good of internal recuitement 2

Answer 43

- Good understanding | - incentive for all to improve

Question 44

bad of internal R

Answer 44

- overlooked staff lose motive | - biz might miss out on new ideas

Question 45

3 aspects of T and D

Answer 45

- Current or future skills - Formal and informal training - induction

Question 46

Performance management d

Answer 46

The process of recognising efforts and contributions of employees to their work.

Question 47

Performance management cycle 3

Answer 47

1. Planning 2. Checking in 3. Assessment

Question 48

benefits of performance management 2

Answer 48

developmental | administrative