Human Resources Flashcards
What is workforce planning and why do businesses use it
Workforce planning is to ensure workers have the right skills to complete tasks and it analyses the current workforce and suggests whether the organisation is overstaffed or understaffed
A businesses uses it to develop a strategy to meet future requirements
What is the formula of labour productivity
Number of workers full time
What is the 3 problems with labour turnover
Recruiting is expensive
New staff need training
Productivity may be affected while staff settle in
What are the 3 advantages of labour turnover
New workers may be more enthusiastic
Skills that need to be filled can be addressed
New staff increases motivation
What is the recruitment process (9 steps)
Identify vacancy Write job description Write person specification Advertise jobs Send out application forms Receive applications Shortlist candidates by interviewing Select best candidate Make job offer
Why do staff need to be recruited
Increased sales
Some staff leave
Temporary absence of staff
Staff get promoted
What needs to be included in a job description (5 things)
Title of job Responsibilities Who you report to Who reports to you Working conditions
What are the 3 things that need to be included in a personal specification
Educational qualifications required
Work experience
General admin skills
What are the 8 places to advertise a job
Job centre Internally Local newspaper National newspaper Head hunters Trade journals Shop window Internet
What are the 3 advantages of internal recruitment
Cheaper than external
Candidate is already familiar with company format and is trusted
Motivates others as they can see progression in the company
What are the 3 disadvantages to internal recruitment
That position will need filling
Fresh ideas won’t be bought into company
Other employees may be resentful and create morale problems
What are the 2 advantages of external recruitment
Brings fresh ideas that may drive the company forward
May find better people externally
What are the 2 disadvantages to external recruitment
Expensive process
De-motivates current worker as they may feel lack of promotions
What are the 3 types of interviews
One to one
Group
Two day interview
What can potential employers ask you to do at an interview
Aptitude tests
IQ tests
Role play
Assessment of work skills
