Human Resources 2 Flashcards
define the term management?
the process of reaching organisational goals by working with and through people
what are some management function?
planning
organising
controlling
functional
coordinate
lead
what is Management by objectives (MBO)?
a process whereby the employees and supervisors come together to identify common goals to ensure everyone in the business has a clear understanding of the aims and objectives of the business
What is the MBO process?
review objectives for the whole business
set objectives for the management of the different functions of the business
set objectives for individual department and workers
monitor progress
evaluate performance
what are some advantages of MBO?
improves communication between managers and employees
everyone is involved in working towards achieving its aims and objectives
employees are more likely to be motivated as they are being included in decision making
improve efficiency
what are some disadvantages of MBO?
time consuming
objected have to be updated and reviewed in a timely manner
demotivation and breakdown of working relationships
What does McGregor’s Theory X management approach claim?
workers must be heavily supervised
workers only respect the type of manager that tells them what to do
money is the only motivator
workers do not want to be involved in decision making
workers have little ambition
What does McGregor’s Theory Y management approach claim?
you cannot be motivated by money alone
workers are ambitious,
workers are more efficient if left alone
workers want to be seen noticed and appreciated
What are some consequences of theory X ?
strict control of formal methods of communication
tasks are to be broken down into its simplest units
responsibility must be clear and ambiguous
consequences of theory Y?
requirement of training
use of cell working
setting up of formal communication channels
promotion structures
flexible working practices
