HUMAN RESOURCES

Question 1

Define human resource management

Answer 1

The management of the total relationship between employees and employers

Question 2

Define employer

Answer 2

one who exercises control over employees, has responsibility for the payment of wages and/or salaries and has the power to dismiss employees

Question 3

Define employee

Answer 3

a worker under the control of an employer. This control includes the workplace location, the way that the work is to be performed and the extent to which supervision will be exercised.

Question 4

Strategic role of HR management

Answer 4

maximising profitability through developing and retaining talented staff, increasing employee morale and productivity, and debating ethics and CSR of employees,

Question 5

Outsourcing

Answer 5

contracting out business functions involving the use of third-party specialist businesses

Question 6

global outsourcing (adv and disadv)

Answer 6

Advantages:
Expand capacity/flexibility, improve quality, save costs, access new networks, conserve capital, allows business to focus resources on main activities, help in managing complex issues, transform culture, improve legal compliance, train staff, access experts, by practice management systems and research
Disadvantages:
Less integrated organisation, quality may fall, consultants may not understand your culture, costs may increase, hidden costs, morale and motivation may be damaged, less face-to-face client contact, reduce business learning through reliance on experts, loss of security and confidentiality of information

Question 7

stakeholders

Answer 7

employees, employers, trade unions, employer associations, governments and government organisations, society