Human Resources Flashcards
Internal Recruitment
A - Vacancy filled quickly
- Employee knows organisation, saves time training
- Employee known to organisation, trusted to do a good job
- Organisation saves money on advertising
- Employees motivated as there’s a chance of promotion
D - Limited pool of candidates, may not be right person for job
- Creates a vacancy
- Misses on bringing in new ideas & skills
- Causes conflict as employees may resent colleague being promoted over them
External Recruitment
A - New ideas brought to organisation
- Wide pool of candidates
- No further vacancies
- Avoids jealousy between employees
D - Don’t know the organisation, training takes time & money
- Takes longer to choose suitable applicants
- May not be suitable for job as organisation doesn’t know candidate
- Staff demotivated as no chance of promotion
Assessment Centres
See a large number of candidates at once allowing the organisation to scrutinise applicants
A - Can scrutinise applicants over a long period of time
- Assesses how applicants interact with each other
- How applicants react to role-play situations that mimic real work scenarios
- Reduces chance of interviewer bias
D - Venue needs to be hired, expensive
- Tests require planning which takes time
Interviews
A - Find out how applicant reacts under pressure
- Gives indication of applicant’s personality
D - Applicants can train for interviews & say what they want to hear
- Stressful
Workforce Planning
Skills analysis of current staff
Train existing staff
Hire new staff
Graduate Training Schemes
A - Raw talent that can be moulded to learn skills specific to the business
- Attractive salary & promotion opportunities motivational
D - Graduates demand higher salaries than staff without degrees
- Schemes often have to re-teach ‘real world’ business
- Not all graduates guaranteed full-time jobs
Apprenticeships
A - Paid during training, motivational
- Can contribute to organisation
D - Expensive to train staff
- Organisations have to pay for training & exams
Corporate Training Schemes
A - Organisation benefits from skilled staff
- Motivated staff lowers staff turnover
D - Work time lost through training
- Organisation has to pay staff more after training
Training
A - Good training programme can attract high-quality staff
- Reduces workplace accidents
- Staff confident within their job role
D - Can lead to lost production time
- Staff may leave after being trained
- Staff may demand higher wages once better skilled
Peer Appraisals
A - More relaxed with review given by colleague
- Relationship with line managers not ruined through weaknesses highlighted
D - Personal relationships could result in biased appraisal
- Bias could wrongly highlight employee for promotion
360-Degree Appraisals
A - Complete profile of employee is gained
- Areas of subjectivity are measured
D - Some employees find it hard to criticise employees
- Time constraints can limit quality of responses
One-to-One Appraisals
A - Positive feedback motivates employees
- Employees can be identified for promotion, increasing loyalty to business
- Targets set for employees will give them a goal to work towards
D - Negative feedback demotivates employees
- Employees set unrealistic, stressful targets
Maslow - Physiological
Basic needs for staying alive
Living wage & safe working conditions
Maslow - Safety & Security
To feel safe at work
Job security
Maslow - Love & Belonging
Social needs such as friendship & family
Open plan offices
Maslow - Self-esteem
To feel respected
Recognition of achievements
Maslow - Self-actualisation
To realise potential
Promotion opportunities
Herzberg
Hygiene
- Won’t motivate employees
Motivator
- Will increase motivation
Autocratic
Managers in charge
A - Clear expectations
- Quick decision making
D - No opportunity for delegation, demotivating
- Lack of creativity
Democratic
Employees have a say in decision-making
A - Employees motivated as ideas are heard
- Complex problems can be solved
D - Mistakes made if workers not skilled
- Some employees less productive
Laissez-faire
Managers let staff do their jobs
A - Only seek assistance when needed, motivating
- Creates relaxed work environment
D - Objectives not met, lack of direction
- Only works in professional environments
Health & Safety at Work Act
Training on safety issues
Maintenance of machinery
Equality Act
Harassment
Direct discrimination
National Minimum Wage Regulations
Minimum pay p/h >25’s entitled to
National Living Wage Regulations
Minimum pay p/h <25’s entitled to
E-diary
Allows meetings to be scheduled
Allows employees to work away from office
VLE
A - Can access materials anywhere, anytime
- Saves money on training courses
D - Some trainees more comfortable with face-to-face contact
- Expensive to set up
