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BU121 > Human Resources > Flashcards

Human Resources Flashcards

1
Q

What are the objectives of human resources?

A

Acquisition, development, maintenance

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2
Q

What is included in acquisition?

A

Planning, job analysis, recruiting, selecting, and orientation

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3
Q

What is included in development?

A

Training and development, and performance appraisal

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4
Q

What is included in maintenance?

A

Employee relations, compensation, and benefits

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5
Q

What tools can be used to forecast human resource supply?

A

Replacement chart and skills inventory

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6
Q

What is the replacement chart?

A

A list of key employees and their possible replacements internally

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7
Q

What is a skills inventory?

A

A computerized database containing information on the skills and experience of all current employees
Determine external gaps

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8
Q

What is the job analysis?

A

A systematic approach identifying and determining job duties and requirements and their importance to an organization

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9
Q

What is the difference between a job description and a job specification?

A

Job description lists responsibilities for a job and specification lists qualifications required to perform a job

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10
Q

What is EDI?

A

Equity, Diversity, and Inclusion

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11
Q

What is the difference between equity, diversity, and inclusion?

A 
Equity = accounting for differences, removing barriers
Diversity = differences in lived experiences and reality of employees
Inclusion = doing the work to create connection and belonging
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12
Q

What are the benefits of EDI programs?

A

Builds organization resilience, aligns with purpose, provides marketing edge, drives innovation, and maintains reputation

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13
Q

Why is it challenging to implement EDI?

A

Most individuals in charge are unaware of navigating world without privilege
Looking for an easy solution to a complex problem
Takes time

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14
Q

How can leaders make progress on EDI programs?

A 
Realize racism is a pandemic
Recognize privilege
Tell employees they deserve to be there
Ensure inclusion and diversity
Act with humility
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15
Q

What is the process of attracting qualified job applicants?

A

Attract candidate pool, screen, interview, compare, check references, and make job offer

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16
Q

How do we know if screening and interviewing methods are any good?

A

If they are valid and reliable

17
Q

When is a screening method valid?

A

When it can predict someone’s success or effectiveness in their job

18
Q

When is a screening method reliable?

A

When methods are valid all the time

19
Q

Why are interviews the least valid hiring practice?

A

Bias and incorrect practices

20
Q

What are solutions to invalid interviews?

A

Using job analysis to develop and validate questions
Eliminating interview bias
Using testing only for job-relevant knowledge

21
Q

How do we get new employees up and running

A

Complete hiring paperwork, learn admin details, and employee introductions

22
Q

How do we teach employees new skills?

A

Job related training
Off the job training
Development

23
Q

How do we assess employee performance and potential?

A 
Create clear performance standards
Evaluate performance against standards
Make employee decisions
Assess HRM practices
Consider how activities affect employee engagement
24
Q

What percent of the global workforce is engaged?

A

15%

25
Q

What amount of money is lost in productivity globally each year?

A

$1 trillion

26
Q

How can companies determine compensation?

A

Determine competitive wages
Ensure fairness to keep existing talent from leaving
Reasonable enough so company can still make profit

27
Q

What are the external factors of compensation?

A

Industry, competition, and supply of candidates

28
Q

What are the internal factors of compensation?

A

Level and nature of job, company’s financial condition, culture, employee preferences

29
Q

What are fringe benefits?

A

Forms of indirect compensation including pensions, health insurance and vacation

30
Q

What does Neelay say should be considered when re-organizing the workplace?

A 
Regular relaunches
Build cognitive and emotional trust
Understand the whole employee
Survey employees
Offer hybrid models
Upskill everyone on remote work
31
Q

What leadership style is best?

A

It depends, no one best leadership style

32
Q

What are the three types of leadership shown in class?

A

Authoritarian, participative, and laissez faire

33
Q

How can you be a purposeful leader?

A 
Be clear about purpose
Be clear about role as a leader
Be clear about who you serve
Be driven by values
Be authentic

BU121 (7 decks)

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