Human Resources Flashcards
What is workforce planning?
A way to identify their future staffing requirments.
What is recruitment?
Recruitment is the process by which a business seeks to hire the right person for a vacancy.
What is a job description?
A document that contains all the duties and responsibilities of the job.
What is a person specification?
A document that states the skills and qualifications required to do the job.
What is internal recruitment?
When a vacancy is filled by someone already working within the business.
What is external recruitment?
When a vacancy is filled by someone not working within the business.
Advantages of internal recruitment
they need less training
process is quicker and cheaper
internal promotion is good for overall staff morale
internal candidates abilities are already known
Disadvantages of internal recruitment
the pool of candidates is limited
no new ideas are brought in
creates another vacancy that needs to be filled
unsuccessful candidates may be resentful or demotivated
Advantages of external recruitment?
external candidates can bring in new ideas
large pool of candidates to choose the best one from
external candidates may have wider range of experience
Disadvantages of external recruitment?
no prior knowledge of how candidates perform on the job
process is expensive as job adverts cost money
process can be slow and lengthy
What are some selection methods?
Application forms
CVs or Curriculum Vitaes
References
Interviews
What’s a part of the employment legislation?
Equality Act 2010
Health and Safety at Work Act 1974
National Minimum Wage Regulations
National Living Wage Regulations
What does the equality act 2010 aim to do?
Prevent discrimination.
What are the methods of appraisal?
One-to-one appraisal
360-degree appraisal
Peer-to-peer
What is One-to-one appraisal?
This is a regular and formal review of an employee’s performance by their line manager, which normally takes place at least once a year.
What is 360-degree appraisal?
This is an evaluation of an employee’s performance that considers feedback and opinions from:
line managers
peers
subordinates
the employee themselves
What is Peer to Peer appraisal?
Other workers in the same or similar position are asked to provide feedback on different aspects of an employee’s performance.
What are some benefits of appraisal?
Motivate employees
Training needs can be identified
Targets can be set for employees
Good practise can be identified and shared across the organisation
Improved employee relations
What are the costs of appraisal?
can be time consuming to carry out appraisal with all members of staff
negative appraisals can lead to demotivated staff
employees may feel under pressure during an appraisal and take on too many development tasks
What is Continuing professional development (CPD)?
Continued professional development is training that takes place through a career to ensure that employees stay up to date with the knowledge and skills required to do a job or advance in their career.
Benefits of Continuing professional development (CPD)?
Improves the skills of staff which can lead to better quality goods or service
Motivates staff as they are better able to do their job and feel the company is investing in their training
Ensures the organisation keeps staff up to date with mandatory training requirements
Costs of Continuing professional development (CPD)?
May take people away from their work in order to complete training
Can cost the organisation money to send workers on training courses
Whats the impact of the equality act 2010?
Policies and procedures
Employee training
Recruitment procedures
Accessibility
Prosecution
Investigation
Whats the impact of the Health and Safety at Work Act
Safety equipment – the organisation must provide employees with appropriate safety equipment which may increase costs.
Legal action – if the organisation does not comply with health and safety regulations, they may be subject to legal action from employees who have been injured. This may result in the organisation having to pay compensation.
Business closure – a business that does not comply with health and safety regulations is at risk of being closed temporarily while the issue is fixed, or could be shut down permanently.
Whats the impact of National Minimum Wage and National Living Wage Regulations
Increased costs – an increase in National Minimum Wage will increase the costs for an organisation which may result in lower profits.
Reduction in staff – an organisation may have to reduce the number of people they employee or reduce staff hours to be able to afford a rise in wages.
Backdated payment – if an organisation is found to be paying less than the National Minimum Wage, they will be required to make a backdated payment to employees.
