Human Resources

Question 1

What is workforce planning?

Answer 1

A way to identify their future staffing requirments.

Question 2

What is recruitment?

Answer 2

Recruitment is the process by which a business seeks to hire the right person for a vacancy.

Question 3

What is a job description?

Answer 3

A document that contains all the duties and responsibilities of the job.

Question 4

What is a person specification?

Answer 4

A document that states the skills and qualifications required to do the job.

Question 5

What is internal recruitment?

Answer 5

When a vacancy is filled by someone already working within the business.

Question 6

What is external recruitment?

Answer 6

When a vacancy is filled by someone not working within the business.

Question 7

Advantages of internal recruitment

Answer 7

they need less training

process is quicker and cheaper

internal promotion is good for overall staff morale

internal candidates abilities are already known

Question 8

Disadvantages of internal recruitment

Answer 8

the pool of candidates is limited

no new ideas are brought in

creates another vacancy that needs to be filled

unsuccessful candidates may be resentful or demotivated

Question 9

Advantages of external recruitment?

Answer 9

external candidates can bring in new ideas

large pool of candidates to choose the best one from

external candidates may have wider range of experience

Question 10

Disadvantages of external recruitment?

Answer 10

no prior knowledge of how candidates perform on the job

process is expensive as job adverts cost money

process can be slow and lengthy

Question 11

What are some selection methods?

Answer 11

Application forms

CVs or Curriculum Vitaes

References

Interviews

Question 12

What’s a part of the employment legislation?

Answer 12

Equality Act 2010

Health and Safety at Work Act 1974

National Minimum Wage Regulations

National Living Wage Regulations

Question 13

What does the equality act 2010 aim to do?

Answer 13

Prevent discrimination.

Question 14

What are the methods of appraisal?

Answer 14

One-to-one appraisal

360-degree appraisal

Peer-to-peer

Question 15

What is One-to-one appraisal?

Answer 15

This is a regular and formal review of an employee’s performance by their line manager, which normally takes place at least once a year.

Question 16

What is 360-degree appraisal?

Answer 16

This is an evaluation of an employee’s performance that considers feedback and opinions from:

line managers
peers
subordinates
the employee themselves

Question 17

What is Peer to Peer appraisal?

Answer 17

Other workers in the same or similar position are asked to provide feedback on different aspects of an employee’s performance.

Question 18

What are some benefits of appraisal?

Answer 18

Motivate employees

Training needs can be identified

Targets can be set for employees

Good practise can be identified and shared across the organisation

Improved employee relations

Question 19

What are the costs of appraisal?

Answer 19

can be time consuming to carry out appraisal with all members of staff

negative appraisals can lead to demotivated staff

employees may feel under pressure during an appraisal and take on too many development tasks

Question 20

What is Continuing professional development (CPD)?

Answer 20

Continued professional development is training that takes place through a career to ensure that employees stay up to date with the knowledge and skills required to do a job or advance in their career.

Question 21

Benefits of Continuing professional development (CPD)?

Answer 21

Improves the skills of staff which can lead to better quality goods or service

Motivates staff as they are better able to do their job and feel the company is investing in their training

Ensures the organisation keeps staff up to date with mandatory training requirements

Question 22

Costs of Continuing professional development (CPD)?

Answer 22

May take people away from their work in order to complete training

Can cost the organisation money to send workers on training courses

Question 23

Whats the impact of the equality act 2010?

Answer 23

Policies and procedures

Employee training

Recruitment procedures

Accessibility

Prosecution

Investigation

Question 24

Whats the impact of the Health and Safety at Work Act

Answer 24

Safety equipment – the organisation must provide employees with appropriate safety equipment which may increase costs.

Legal action – if the organisation does not comply with health and safety regulations, they may be subject to legal action from employees who have been injured. This may result in the organisation having to pay compensation.

Business closure – a business that does not comply with health and safety regulations is at risk of being closed temporarily while the issue is fixed, or could be shut down permanently.

Question 25

Whats the impact of National Minimum Wage and National Living Wage Regulations

Answer 25

Increased costs – an increase in National Minimum Wage will increase the costs for an organisation which may result in lower profits.

Reduction in staff – an organisation may have to reduce the number of people they employee or reduce staff hours to be able to afford a rise in wages.

Backdated payment – if an organisation is found to be paying less than the National Minimum Wage, they will be required to make a backdated payment to employees.