Human Resources

Question 1

Recruitment definition

Answer 1

When a business looks for possible candidates to fill a job vacancy

Question 2

Recruitment stages

Answer 2

Identify the job vacancy 
Analyse the job 
Create a job description 
and a person specification 
Advertising the job vacancy 
Send out applications for the job vacancy

Question 3

Selection definition

Answer 3

Where the business chooses the most suitable candidate to fill the job vacancy.

Question 4

Two types of recruitment

Answer 4

Internal recruitment

External recruitment

Question 5

Internal recruitment

Answer 5

Where a business looks for someone inside of their business to fill a job vacancy, which makes them more reliable but can lead to more job vacancies.

Question 6

External recruitment

Answer 6

Where the business looks for candidates outside of their business, this can lead to more diverse expertise and different ideas but can be less reliable as you don’t already know them.

Question 7

Recruitment agencies

Answer 7

Recruitment agencies are businesses which specialise in finding suitable candidates for a job vacancy for in other business, they are expensive though so not all businesses use them despite their expertise.

Question 8

Stages of selection

Answer 8

Take in applications
Create a shortlist
Refine the selection
Appoint successful candidate

Question 8

Stages of selection

Answer 8

Take in applications
Create a chorister of all possible suitable candidates
Refine the selection
Appoint successful candidate

Question 9

Methods of refining the selection

Answer 9

Interviews
Aptitude tests
IQ tests
Presentations on relevant topics 
Fitness tests

Question 10

Contract of employment

Answer 10

A document which outlines all of your duties to the business and your pay, holiday and working hours. Both you and the employer will get a copy so that if anything isn’t being completed then the HR department can refer back to the document.

Question 11

Job description

Answer 11

A document used to outline all of the relevant job criteria and tasks

Question 12

Person specification

Answer 12

A document made by the HR department to outline what type of person the business is looking for an ideal candidate.

Question 13

Types of training

Answer 13

On the job
Off the job
Induction

Question 14

Reasons businesses train their staff

Answer 14

To ensure they complete all of their tasks on time and to a high enough standard, it also increases the reliability of external selection.
Can increase the productivity and motivation of employees.

Question 15

Induction training

Answer 15

Training that is done on the first day of employment to ensure the employee knows how to do everything in their employment contract and allows them to settle into the business.

Question 16

On the job training

Answer 16

Where the business trains staff whilst working to gain new experience and work at the same time

Question 17

Off the job training

Answer 17

Where the business gets employees to learn new skills outside of their usual business environment, typically from a specialist.

Question 18

Technology in HR

Answer 18

Email 
Word 
Databases 
Internet
Video conferencing

Question 19

Email use

Answer 19

Contact other people in HR quickly and other departments,

Used to send out and take in applications for job vacancies.

Question 20

Word document

Answer 20

Used to create job adverts and documents like job description and person specification.

Question 21

Databases

Answer 21

Store employee information

Question 22

Internet/social media

Answer 22

Used to advertise job vacancies.

Question 23

Video conferencing

Answer 23

Allows businesses to save time getting to meetings and can contact others on short notice.