Human Resources #1

Question 1

HR outsourcing

Answer 1

contracting business functions to third-party specialist businesses to take advantage of the skills provided by them and to achieve a reduction in labour costs

Question 2

what functions are commonly outsourced?

Answer 2

recruitment, induction, leadership training, mediation, outplacement, payroll

Question 3

HR contractor

Answer 3

an external provider of services to a business, individual or business to create costs savings or to access greater expertise and capabilities to improve competitiveness
- recommended for non-core functions, allowing staff to focus on broader aspects of managing a firm

Question 4

HR domestic subcontracting

Answer 4

benefits of fresh ideas and perspectives, such as leadership development. allows firms to focus their resources on essential business activities, leaving some of the detailed support or compliance-related activities to experts.

Question 5

HR global subcontracting

Answer 5

reduces costs,
process outsourcing - dominant form of outsourcing of repetitive, easily measured and documented work
project outsourcing - much greater use of intellectual property and strategic business knowledge, it tends to operate in a longer time frame, is more difficult to measure and the quality cannot be fully anticipated, thus carrying more risk.

Question 6

HR employers

Answer 6

control over employees, responsibility for the payment of wages and have the power to dismiss employees

Question 7

HR employees

Answer 7

workers under the control of an employer, control exercised through workplace location, way the work is performed and extent to which supervision is excercised

Question 8

HR employer associations

Answer 8

organisations that represent and assist employer groups. usually respondents to the awards covering the employees of their members, and covering employers in the same or related industry

Question 9

HR log of claims

Answer 9

list of demands made by workers against employers

Question 10

union

Answer 10

organisations formed by employees in an industry to represent them in efforts to improve wages and working conditions of their members.

Question 11

government organisations

Answer 11

legislator - pass laws that provide legal framework for industrial relations

employers - federal and state provide public service jobs

administrator of government policies on industrial relations - governments are able to implement the legislation they enact through the departments and agencies enacted.

Question 12

statutes

Answer 12

laws made by federal and state parliaments

requires employers to
- meet WHS requirements
- maintain workers’ compensation insurance
- provide all employees with superannuation

Question 13

modern award

Answer 13

an industry or occupation-based award that covers all private sector employers and employees who perform work that falls within their scope

Question 14

award

Answer 14

refers to the legally enforceable minimum terms and conditions that apply to a business industry

Question 15

award simplification

Answer 15

the process of reducing the number of matters in each award and eliminating inefficient work practices

Question 16

federal court

Answer 16

courts have judicial power to determine disputes about existing rights and to make decisions about these matters

Question 17

other government agencies

Answer 17

WGEA (Workplace Gender Equality Agency)
Anti-Discrimination Board (state)

Question 18

centralised industrial relations system

Answer 18

a collectivist approach in which disputes are referred to industrial tribunals, such as the Fair Work Commission, for conciliation and arbitration

Question 19

decentralised industrial relations system

Answer 19

employers and employees negotiate wages and working conditions in the individual workplace, through collective or individual bargaining and without the involvement of tribunals

Question 20

society

Answer 20

reflective of broader societal behaviours, decisions in HR impact standards of living and rate of economic growth

Question 21

employment contracts

Answer 21

legally binding, formal agreement between employer and employee

Question 22

common law - rights and duties

Answer 22

HR must comply with national employment standards
- duty of care
- duty to pay the agreed wage
- duty to provide work
- duty to obey lawful instructions
- due to work with skills
- due to disclose relevant information

Question 23

enterprise agreements

Answer 23

when registered award doesn’t apply, NES still apply, base rate can’t be lower than award base rate

Question 24

individual common law contracts

Answer 24

individual contracts of service cover employees not on federal agreements or state agreements, particularly those earning higher incomes

Question 25

employment contracts

Answer 25

1. fixed term (specific period)
   casual (temporary employed)
   part time (less than 38 hours)
   full time (permanent, 38 hours per week)

Question 26

strategies to eliminate discrimination

Answer 26

training, policies, diversity goals

Question 27

economic influences

Answer 27

economic cycle, structural change, globalisation

Question 28

structural change

Answer 28

chang ein the nature of production of good/service

Question 29

globalisation

Answer 29

increased diversity of Australian workforce means wider range of skill, reducing labour costs - > increased redundancy