Human Resource Practices Flashcards
1
Q
Lockett pointed out appraisals might fail for what reasons?
A
Confrontation
Judgement (appraiser’s one sided approach)
Chat
Bureaucracy (form filling exercise)
Unfinished Business (continuing process)
Annual Event (targets become obsolete in less than a year)
2
Q
What is the structured approach for training?
A
Assessment of needs ⬇️ Set objectives ⬇️ Design content ⬇️ Conduct course ⬇️ Evaluate results ⬇️ Feedback ➡️ Make changes
3
Q
According to Kirkpatrick what four levels should training be evaluated at?
A
Reaction - did Employees like training?
Learning - did Employees understand key issues?
Behaviour
Results
4
Q
What is Kolb’s Learning Through Experience Cycle?
A
- Concrete Experience
- Observation & Reflection
- Form abstract concepts and generalisations
- Test implications in new situations