Human Resource Practices Flashcards

1
Q

Lockett pointed out appraisals might fail for what reasons?

A

Confrontation
Judgement (appraiser’s one sided approach)
Chat
Bureaucracy (form filling exercise)
Unfinished Business (continuing process)
Annual Event (targets become obsolete in less than a year)

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2
Q

What is the structured approach for training?

A
Assessment of needs
⬇️
Set objectives
⬇️
Design content
⬇️
Conduct course
⬇️
Evaluate results 
⬇️
Feedback ➡️ Make changes
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3
Q

According to Kirkpatrick what four levels should training be evaluated at?

A

Reaction - did Employees like training?
Learning - did Employees understand key issues?
Behaviour
Results

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4
Q

What is Kolb’s Learning Through Experience Cycle?

A
  1. Concrete Experience
  2. Observation & Reflection
  3. Form abstract concepts and generalisations
  4. Test implications in new situations
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