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Business Management > HUMAN RESOURCE PLANNING > Flashcards

HUMAN RESOURCE PLANNING Flashcards

1
Q

Human Resources

A

All of the people working in the business

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2
Q

HR planning

A

a process that identifies current and future HR needs

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3
Q

Recruitement

A

hiring the right person for the job

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4
Q

Training

A

ensuring employee receives proper development

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5
Q

Appraisal

A

evaluating an employees job performance

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6
Q

Termination

A

managing the situation of employees voluntary or involuntary leavev

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7
Q

Labour Turnover

A

How many people leave over a give period of time

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8
Q

High Labour Turnover

A
  • demotivates the workforce
  • staff only hired for a short time
  • staff hired may be incompetent
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9
Q

Low labour turnover

A
  • existing employees are loyal to the business
  • managers have recruited the right people
  • business is stable but could lack process
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10
Q

External factors that affect human resource planning

A
  • technological change
  • demographic change
  • change in labour mobility
  • state of the economy
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11
Q

internal factors affecting human resource planning

A
  • changes in organisation
  • changes in labour relations
  • changes in business finance
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12
Q

recruitment process

A
  • identification
  • application
  • selection
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13
Q

internal recruitement

A

hiring people from within

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14
Q

external recruitment

A

hiring people from outside the organisation

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15
Q

on the job training

A

done while the employee is doing their normal job

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16
Q

advantages and disadvantages of on the job training

A
  • cost effective
  • reduces disruption
  • trainers cant complete their own work
  • productivity may be low
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17
Q

induction training

A

training received when first starting a job

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18
Q

advantages and disadvantages of induction training

A
  • establishes expectations
  • speeds up settling in process
  • can be time consuming
  • information overload
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19
Q

mentoring

A

mentor shares experience with mentee to help gain skills and knowledge

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20
Q

advantages and disadvantages of mentoring

A
  • synergy between mentor and mentee is created
  • create positive environment
  • time consuming
  • long term commitment
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21
Q

appraisal

A

process of reviewing the performance of employees against objectives

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22
Q

formative appraisal

A

ongoing process that gives employees recognition when doing well

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23
Q

summative appraisal

A

measures an employees recognition when doing well

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24
Q

360 degree appraisal

A

feedback from both co workers and managers

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25
self appraisal
employees reflect on their own performances
26
termination
when employees leave the business at the end of their contract
27
dismissal
when an employee has broken the terms of their contract
28
redundancy
when a job is no longer required making the employee redundant
29
outsourcing
process of transferring internal business to an external firm to reduce costs
30
advantages and disadvantages of outsourcing
- carry work out to higher standards - reduces labour costs - subcontractors can cut corners - quality management is difficult
31
offshoring
relocating business activities and processes offshore
32
advantages and disadvantages to offshoring
- cheaper wage costs - better access to raw materials - subcontractors cut corners - quality management difficult
33
reshoring
transfer of business operations back to origin country
34
advantages and disadvantages of reshoring
- improves quality management - can be more expensive
35
tall organisatoin
- many levels of hierarchy - narrow spans of control - long chains of command
36
flat organisation
- few level of hierarchy - wider span of control - short chains of command
37
shamrock organisation
business only retains multi skilled core
38
advantages and disadvantages of shamrock organisation
- allows specialisation - flexible workforce - can save costs - lack of job security - not all members fit in
39
project based organisatoin
employees organised around different projects
40
advantages and disadvantages of project based organisation
- high level delegation - each member does their part - increased training costs - not all members fit
41
planning
managers need to set strategic, tactical and operational objectives
42
organising
need to make sure business has sufficient resources
43
commanding
make sure all individuals know their duties
44
coordinating
must bring together resources to achieve objectives
45
controlling
control and change processes
46
autocratic leadership
- leader holds all power - consults minimally with higher ups - close supervision
47
advantages and disadvantages of autocratic leadership
- clear authority - employees dont develop decision making skills
48
paternalistic leadership
-father figure - has great concerns for the workforce - extreme loyalty and trust
49
advantages and disadvantages of paternalistic leadership
- employees take pride in organisation - might not have an objective eye
50
laissez faire
- freedom given to employees - extremely democratic - flexible organisational structure
51
advantages and disadvantages of laissez faire leadership
- more innovative and creative - interest of individuals differs from interest of organisation - reduced productivity
52
democratic leadership
- employees involved in decision making - motivating for employees
53
advantages and disadvantages of democratic leadership
- workforce is motivated - decision making process is longer - not efficient
54
situational leadership
- uses lots of different leadership styles
55
advantages and disadvantages of situational leadership
- can use more convenient style in each situation - can result in confusion
56
maslow hierarchy of needs
self actualisation --> esteem needs--> love and belonging-->safety needs-->pyschological needs
57
advantages and disadvantages of maslow hierarchy of needs
- based on level business can see suitable rewards - workers feel they are being take care of - difficult to decide rewards - hard to quantify
58
salary
regular lump sum
59
advantages and disadvantages of salary
- provides job security - might not be fully motivated - can reduce productivity
60
wages
workers paid hourly rates
61
advantages and disadvantages of wages
- workers stay longer - feel work is valued - workers focus on quantity - can increase costs
62
performance related pay
rewards employees for certain goals
63
advantages and disadvantages of performance based pay
- creates incentives - hard work is rewarded - targets can be unrealistic - non financial motivators may be neglected
64
commission
paid with respect to sales results
65
advantages and disadvantage of commission
- try to achieve best possible work force - external factors affect income - financially orientated

Business Management (5 decks)

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