Human Resource Management Flashcards
Features of a tall structure hierarchy
- Traditional/mechanistic
- many layers in hierarchy
- narrow span of control
- less delegation
- long communication
- more layers = more staff = low costs
What are the features of a flat structure hierarchy?
-organistic
- wide span of control
- more delegation
- staff has greater responsibility
- vertical communication improves
- few layers = less staff = low costs
What is delayering?
Removing layers from hierarchy or organisation
What is delegation?
Assignment to others of authority for particular task, decisions & functions
What is recruitment?
Position advertised to current employees and people from outside
Benefits of internal recruitment
- candidates know the business
- cheap and quick
- employer know employee
- promotion = motivated
Benefits of external recruitment
- candidates bring new ideas
- field a lot larger to select from
- stop disgruntled employees
Disadvantages to external recruitment
- expensive
- may not be as successful
What is on the job training?
At workplace, carry out by employee or specialist
What are the advantages and disadvantages to on the job training?
Advs
- easier to do
- cheaper
- tailored to work
Dis
- seen less valuable
- persons negative way of work pass on
What is off the job training?
Away from the workplace carried out by a specialist
What are the advantages and disadvantages to off the job training?
Advs
- seen as a perk away from work
- take it more serious
- environment away from work
Dis
- expensive
- waste of time
- cover required while away
What are the other methods of training?
- learning by watching
- apprenticeships
- e learning
- courses
- academic training
- vocational training
What is training needs analysis?
Ensure worker is given he skills to do the job effectively
- they observe if the job is done well
- skill shortage
- TNA resolve problem in particular areas of business
- analysis collate and analyse make sure training is not a waste of time or money
What are the factors of training needs analysis?
- What does it want to achieve in the future
- Who is to be trained and how
- Involve the people who are trained in the process
- How training should be delivered
- External providers need to be chosen carefully
- Cost of training
- Number of people that need to be trained
What is organisational structure?
The way in which a business is organised
What is span of control?
The number of employees for whom the manager is responsible
What is involved in Lewin’s style of leadership?
- Autocratic
- manager makes decisions alone, set work and expect all of it to be done (financial incentives)
- closely supervise employees - Democratic
- involve employees in decision making
- motivation beyond financial incentives - Laissez-faire
- provide little direction to employees
- employee set own obj - Paternalistic
- Persuade employees to accept view
- want workforce feel involved in decision making
