HUMAN RESOURCE DEVELOPMENT MANAGEMENT Flashcards

TO PASS COMPREHENSIVE EXAM AND CHRA

1
Q

The basic functions of the management process include all of the following except:

a. Planning
b. Organizing
c. Outsourcing
d. Leading

A

c. Outsourcing

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2
Q

Which one of the following is the person responsible for accomplishing an organization’s goals by managing the efforts of the organization’s people?

a. manager
b. entrepreneur
c. generalist
d. marketer

A

Manager

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3
Q

Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures

a. planning
b. organizing
c. staffing
d. leading

A

Planning

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4
Q

Consuela, a manager, delegates the task for a project to Lee, her subordinate. Consuela is most likely involved in which function of the management process?

a. staffing
b. organizing
c. motivating
d. leading

A

Organizing

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5
Q

When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the _______ function of the management process.

a. planning
b. leading
c. controlling
d. organizing

A

Controlling

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6
Q

In the management process which one of the following is an activity associated with the leading function?

a. motivating subordinates
b. setting performance
c. training new employees
d. developing procedures

A

Motivating Subordinates

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7
Q

Personnel activities associated with human resource management most likely include all of the following EXCEPT

a. Orienting and training new employees
b. Appraising employee performance
c. Building employee commitment
d. Developing customer relationship

A

Developing customer relationship

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8
Q

A line manager’s human resource responsibilities most likely include all of the following EXCEPT

a. Maintaining department morale
b. Controlling labor cost
c. Protecting employees’ health
d. Marketing new products and services

A

Marketing new products and services

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9
Q

Yuki works at a position in his organization where he maintains contacts within the local community and travels to search for qualified job applicants. Yuki’s position is best described as _____.

a. recruiter
b. manager
c. labor relations specialist
d. job analyst

A

Recruiter

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10
Q

Human resource managers generally exert _____ within the human resources department and _____ outside the human resources department.

a. line authority; staff authority
b. staff authority; line authority
c. functional authority; the authority
d. staff authority; implied authority

A

Line authority; staff authority

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11
Q

Wilmer works in the HR departments and is in charge of developing the plans for how people are paid and how the employee benefits program is run. Wilmer is most likely holding the position of _______.

a. training specialist
b. recruiter
c. compensation manager
d. job analyst

A

Compensation manager

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12
Q

An HR generalist at Wilson Manufacturing has been assigned to the sales department to provide HR management assistance as needed. Which of the following best describes the structure of the HR services provided at Wilson Manufacturing?

a. shared HR teams
b. embedded HR teams
c. centers of expertise
d. corporate HR teams

A

Embedded HR teams

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13
Q

Which organization of the human resource function involves dedicated HR members that assist top management in issues such as developing the personnel aspects of the company’s long-term strategic plan?

a. embedded HR teams
b. corporate HR teams
c. centers of expertise
d. shared services

A

Corporate HR teams

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14
Q

What term refers to the knowledge, skills and abilities of a firm’s workers?

a. human resources
b. human capital
c. intangible assets
d. contingent personnel

A

Human capital

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15
Q

What is the term for workforces like those at the company Uber, where freelancers and independent contractors work when they can, on what they want to work on, and when the company needs them?

a. tele-commuters
b. human capital
c. job analysis
d. on demand workers

A

On-demand workers

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16
Q

The recent trend where in some occupations (such as high-tech) unemployment rates are low, while in others unemployment rates are still very high and recruiters in many companies can’t find candidates, while in others there’s a wealth of candidate is called.

a. talent analytics
b. globalization
c. unbalanced labor force
d. human capital

A

Unbalanced labor force

17
Q

Which one of the following best exemplifies recent trends in technology that are affecting human resources management?

a. listing open positions on Monster.com, Careerbuilder.com and similar websites
b. The use of gaming features to enhance training and performance appraisal
c. allowing workers to telecommute
d. providing employees with laptops or tablets so they can work offsite

A

The use of gaming features to enhance training and performance appraisal

18
Q

Evidence- based human resource management relies on all of the following types of evidence EXCEPT.

a. Scientific rigor
b. Existing data
c. Research studies
d. Qualitative opinions

A

Qualitative opinions

19
Q

TRUE OR FALSE:

In small organizations, line managers frequently handle all personnel duties without the assistance of a human resource staff.

A

TRUE

20
Q

What are the two distinct functions carried out by human resource managers?

A

LINE AUTHORITY AND STAFF AUTHORITY