HUMAN RESOURCE DEVELOPMENT MANAGEMENT Flashcards
TO PASS COMPREHENSIVE EXAM AND CHRA
The basic functions of the management process include all of the following except:
a. Planning
b. Organizing
c. Outsourcing
d. Leading
c. Outsourcing
Which one of the following is the person responsible for accomplishing an organization’s goals by managing the efforts of the organization’s people?
a. manager
b. entrepreneur
c. generalist
d. marketer
Manager
Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures
a. planning
b. organizing
c. staffing
d. leading
Planning
Consuela, a manager, delegates the task for a project to Lee, her subordinate. Consuela is most likely involved in which function of the management process?
a. staffing
b. organizing
c. motivating
d. leading
Organizing
When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the _______ function of the management process.
a. planning
b. leading
c. controlling
d. organizing
Controlling
In the management process which one of the following is an activity associated with the leading function?
a. motivating subordinates
b. setting performance
c. training new employees
d. developing procedures
Motivating Subordinates
Personnel activities associated with human resource management most likely include all of the following EXCEPT
a. Orienting and training new employees
b. Appraising employee performance
c. Building employee commitment
d. Developing customer relationship
Developing customer relationship
A line manager’s human resource responsibilities most likely include all of the following EXCEPT
a. Maintaining department morale
b. Controlling labor cost
c. Protecting employees’ health
d. Marketing new products and services
Marketing new products and services
Yuki works at a position in his organization where he maintains contacts within the local community and travels to search for qualified job applicants. Yuki’s position is best described as _____.
a. recruiter
b. manager
c. labor relations specialist
d. job analyst
Recruiter
Human resource managers generally exert _____ within the human resources department and _____ outside the human resources department.
a. line authority; staff authority
b. staff authority; line authority
c. functional authority; the authority
d. staff authority; implied authority
Line authority; staff authority
Wilmer works in the HR departments and is in charge of developing the plans for how people are paid and how the employee benefits program is run. Wilmer is most likely holding the position of _______.
a. training specialist
b. recruiter
c. compensation manager
d. job analyst
Compensation manager
An HR generalist at Wilson Manufacturing has been assigned to the sales department to provide HR management assistance as needed. Which of the following best describes the structure of the HR services provided at Wilson Manufacturing?
a. shared HR teams
b. embedded HR teams
c. centers of expertise
d. corporate HR teams
Embedded HR teams
Which organization of the human resource function involves dedicated HR members that assist top management in issues such as developing the personnel aspects of the company’s long-term strategic plan?
a. embedded HR teams
b. corporate HR teams
c. centers of expertise
d. shared services
Corporate HR teams
What term refers to the knowledge, skills and abilities of a firm’s workers?
a. human resources
b. human capital
c. intangible assets
d. contingent personnel
Human capital
What is the term for workforces like those at the company Uber, where freelancers and independent contractors work when they can, on what they want to work on, and when the company needs them?
a. tele-commuters
b. human capital
c. job analysis
d. on demand workers
On-demand workers
