Human Factors Flashcards
Define a system
A set of interacting and interdependent elements that function as a whole towards a goal
What are the 6 components in the work system model of SEIPS?
Person Task Internal environemtn External environment Tools and technology Organisation
Give an example of a person factor in the seips model
The professionals and non professionals in the system with their various qualities and skills
Give an example of a task factor in the seips model
The tasks undertaken by the system including their perceived difficulty, complexity and sequence
Give an example of a tools factor in the seips model
Objects or electronics used to help in the tasks of the system including how usable they are by the people
Give an example of a organisation factor in the seips model
Structures, heirarchy, things that organise time, training
Give an example of a internal environment factor in the seips model
Things about the immediate environment of the system like layout, lighting, noise, distractions,
Give an example of an external environment factor in the seips model
Things that govern the system like guidelines, policy factors, society perceptions
Give some examples of proximal and distal professional outcomes of poor system design
Proximal; STRESS, fatigue, physical discomfort, work-life balance
Distal; health vs illness, burnout, low job satisfaction, job loss
Give some examples of proximal and distal patient outcomes of poor system design
Proximal; errors in their care, poor quality of care, difficult adherence to self care, poor satisfaction of care
Distal; health vs illness, mortality, financial health, engagement with care
Give some examples of proximal and distal organisational outcomes of poor system design
Proximal; short term earnings, compliance with regulations, press, staffing difficulties
Distal; long term financial performance, loss of market share, employee turn over and shortages, cultural changes
