Human Factors

Question 1

Name a common report where poor human factors were involved

Answer 1

The Francis/Staffordshire report

Question 2

A common hand over used over the phone

Answer 2

S- situation
B- background
A- assessment
R- recommendation

Question 3

Name types of errors

Answer 3

Omission - forgetting to check wrist bands
Intrusion - extra pulse check
Misordering - ventilation before resuscitation
Lapses - forgetting to record vital signs