Human Factors Flashcards
What is human factors
refers to any factor that can influence human activity
What are the error types
Active errors
Latent errors
What is a motor program
An activity that requires little conscious effort (e.g. driving a car)
What are automatic or skill based erroes
correct intentions but incorrect executions
What are the two kinds of conscious performance
Rule based (if……then….) and Knowledge (decisions based upon prior knowledge) based
When do rule based errors generally occur
lack of procedural knowledge
applying wrong rule for the situation
When do knowledge based errors occur
When we don’t have the knowledge to deal with a situation
failure in logic and reasoning
what performance category does skill-based performance fall under
automatic
What does the shell model focus on
The system, not just the individual
what does SHELL stand for
Software (checklists, manuals, procedures)
Hardware (tools, machines)
Environment
Liveware interactions (other players in the event)
Central liveware
What are the 5 major factors in personality
Introversion/extroversion Neuroticism Openness to experience Agreeableness Conscientiousness
What is the “trans-cockpit authority gradient”
Where a difference in flight crew experience/company positions allows for gaps in authority
e.g. Captain and junior copilot=steep gradient
Captain and captain= flat gradient
What are the two types of stress
Acute and Chronic
What does the sympathetic nervous system do
Gets our body ready for action
What does the parasympathetic nervous system do
Repairs our body after fight or flight response