Human Factors Flashcards

1
Q

What is human factors

A

refers to any factor that can influence human activity

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2
Q

What are the error types

A

Active errors

Latent errors

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3
Q

What is a motor program

A

An activity that requires little conscious effort (e.g. driving a car)

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4
Q

What are automatic or skill based erroes

A

correct intentions but incorrect executions

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5
Q

What are the two kinds of conscious performance

A

Rule based (if……then….) and Knowledge (decisions based upon prior knowledge) based

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6
Q

When do rule based errors generally occur

A

lack of procedural knowledge

applying wrong rule for the situation

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7
Q

When do knowledge based errors occur

A

When we don’t have the knowledge to deal with a situation

failure in logic and reasoning

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8
Q

what performance category does skill-based performance fall under

A

automatic

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9
Q

What does the shell model focus on

A

The system, not just the individual

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10
Q

what does SHELL stand for

A

Software (checklists, manuals, procedures)
Hardware (tools, machines)
Environment
Liveware interactions (other players in the event)
Central liveware

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11
Q

What are the 5 major factors in personality

A
Introversion/extroversion
Neuroticism
Openness to experience
Agreeableness
Conscientiousness
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12
Q

What is the “trans-cockpit authority gradient”

A

Where a difference in flight crew experience/company positions allows for gaps in authority
e.g. Captain and junior copilot=steep gradient
Captain and captain= flat gradient

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13
Q

What are the two types of stress

A

Acute and Chronic

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14
Q

What does the sympathetic nervous system do

A

Gets our body ready for action

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15
Q

What does the parasympathetic nervous system do

A

Repairs our body after fight or flight response

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16
Q

What are the three different types of memory

A

Sensory
Long-term
Working

17
Q

Sensory memory composes of

A
Iconic buffer (images up to 1 second) 0.3s
Echoic buffer (sounds up to 8 seconds)
18
Q

Sensory memory capacity is

A

7 +/- 2

19
Q

In general, a stressed pilot will

A

be less willing to make decisions
Shifts responsibility
Becomes indecisive

20
Q

What is omission

A

omitting an action (forgetting the landing gear)

21
Q

What is error

A

incorrect response to a given stimulus

22
Q

What is queing

A

Delaying necessary actions in an inappropriate order of priority

23
Q

What is filtering

A

Rejection of certain tasks due to overload

24
Q

What is approximation

A

Approximating a technique in order to cope

25
Q

What is coning of attention

A

Decreasing attention scan

26
Q

What is regression

A

Reverting back to old, well-known patterns

27
Q

What is escape

A

Freezing up completely

28
Q

What are the two types of workloads

A

Qualitative

Quantitative

29
Q

What is vigilance

A

A state of awareness of external sensory input