Human Behaviour and the Learning Process Flashcards
PMI knowledge
What are the levels in Maslow’s Hierarchy of Needs?
- Physiological
- Security
- Belonging
- Self esteem
- Self Actualisation
Characteristics of McGregor’s famous X Theory
- People have an inherent dislike for work and will avoid it whenever possible.
- People must be coerced, controlled, directed, or threatened with punishment in order to get them to achieve the organizational
objectives. - People prefer to be directed, do not want responsibility, and have little or no ambition.
- People seek security above all else.
Characteristics of McGregor’s famous Y Theory
- Work is as natural as play and rest.
- People will exercise self-direction if they are committed to the objectives (they are NOT lazy).
- Commitment to objectives is a function of the rewards associated with their achievement.
- People learn to accept and seek responsibility.
- Creativity, ingenuity, and imagination are widely distributed among the population.
- People have potential.
What are the types of defence mechanisms ?
- Repression
- denial
- compensation
- rationalisation
- fantasy
- projection
- displacement
What is Anxiety?
Anxiety is a feeling of worry, nervousness, or unease, often about something that is going to happen, typically something with an uncertain outcome.
Normal Reactions to stress are?
Responding automatically, rapidly and exactly.
Abnormal reactions to stress are?
- Extreme over-cooperation, painstaking self-control, inappropriate laughter or singing, and very rapid changes in emotions.
- Mood swings
- Severe anger directed toward the flight instructor, service personnel, and others.
Instructors should when teaching adult students…
- Provide a training syllabus
- Integrate new ideas with what they already know to ensure they keep and use the new information.
- Clarify and articulate all student expectations early on.
- Recognise the student’s need to control pace
- Use a range of teaching methods: books, programmed instruction, and computers
- Set a cooperative learning climate.
What is learning?
A change in the behavior of the learner as a result of experience
What factors affect perception?
- Physical organism
- Goals and values
- Self-concept
- Time and opportunity
- Element of threat
What percentage of learning is sight?
75%
What percentage of learning is hearing?
13%
What is insight?
Insight involves the grouping of perceptions into meaningful wholes
What is understanding?
Understanding, is the ability to notice similarities and make associations between the facts and procedural steps learned.
What is concept learning?
Concept learning is based on the assumption that humans tend to group objects, events, ideas and people that share one or more major attributes that set them apart.
What are Thorndike’s Laws of Learning?
- Readiness
- Effect
- Exercise
- Recency
- Primacy
- Intensity