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The Learning Process > Human Behavior and Effective Communication > Flashcards

Human Behavior and Effective Communication Flashcards

1
Q

Before a student can concentrate on learning, which human needs need to be satisfied?

A

Biological

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2
Q

After individuals are physically comfortable and have no fear for their safety, which human needs become the prime influence on their behavior?

A

Belonging

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3
Q

Which of the student’s human needs offer the greatest challenge to an instructor?

A

Self-actualization

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4
Q

The need for realizing one’s own potentialities, for continued development, and for being creative is defined as a(n)..

A

Self-actualization need

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5
Q

Which is generally the more effective way for an instructor to properly motivate students?

A

Provide positive motivations by the promise or achievement of rewards

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6
Q

Motivations that cause a student to react with fear and anxiety are..

A

Negative

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7
Q

Motivations in the form of reproof and threats should be avoided with all but the student who is..

A

Overconfident and impulsive

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8
Q

When students are unable to see the benefits or purpose of a lesson, they will..

A

Be less motivated

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9
Q

Confusion, disinterest and uneasiness on the part of the student could happen as a result of not knowing the..

A

Objective of each period of instruction

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10
Q

Which statement is true concerning motivations?

A

Motivations may be very subtle and difficult to identify

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11
Q

For a motivation to be effective, students must believe their efforts will be rewarded in a definite manner. This type of motivations is..

A

Tangible

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12
Q

An instructor can most effectively maintain a high level of student motivation by..

A

Making each lesson a pleasurable experience

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13
Q

Examples of tangible positive motivation may include..

A

Rewards that involve financial gain or public recognition

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14
Q

Which statement is true regarding sources of motivation?

A

All sources of motivation offer some type of reward in exchange for performing work

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15
Q

How can drops in motivation be overcome?

A

By reminding students of their own goals and reassuring them there will be rewards for their continued efforts

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16
Q

What is the systematic approach to the mental process used by pilots to determine the best course of action in response to a given set of circumstances?

A

Aeronautical Decision Making

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17
Q

Which of the following identifies accurate perception of the aircraft and environmental factors that affect the aircraft and passengers during a specific period of time?

A

Situational Awareness

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18
Q

One of the risk elements in the Aeronautical Decision Making process is…

A

Aircraft

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19
Q

Risk management, as part of the aeronautical decisoin making process, relies on which features to reduce the risks associated with each flight?

A

Situational awareness, problem recognition and good judgement

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20
Q

The aeronautical decision making process identifies several steps involved in good decision making. One of these steps is..

A

Identifying personal attitudes hazardous to safe flight

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21
Q

Examples of classic behavioral traps that experienced pilots may fall into are to..

A

Complete a flight as planned, please passengers, meet schedules and ‘get the job done’

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22
Q

Hazardous attitudes occur to every pilot to some degree at some time. What are some of these hazardous attitudes?

A

Anti-authority, impulsivity, macho, resignation and invulnerability

23
Q

In the aeronautical decision making process, what is the first step in neutralizing a hazardous attitude?

A

Recognizing hazardous thoughts

24
Q

Success in reducing stress associated with a crisis in the cockpit begins with..

A

Assessing stress areas in one’s personal life

25
Q

The DECIDE process consists of six elements to help provide a pilot a logical way of approaching aeronautical decision making. These elements are to..

A

Detect, estimate, choose, identify, do and evaluate

26
Q

If a pilot wanted to mitigate risk during a cross-country flight in MVFR conditions, the pilot could..

A

Take a pilot who is IFR-rated

27
Q

A pilot’s inexperience in direct crosswinds greater than 10 knots is an example of which of the fundamental risk elements?

A

The pilot in command

28
Q

Which of the following aircraft risks can be mitigated during the preflight inspection?

A

Fuel quantity

29
Q

The macho attitude can be described by which of the following statements?

A

‘I can do it’

30
Q

The body’s response to a set of circumstances that induces a change in an individual’s current physiological and/or psychological patterns of functioning forcing the individual to adapt to these changes is..

A

Stress

31
Q

What is the antidote to the hazardous attitude of invulnerability?

A

‘It could happen to me’

32
Q

To help manage cockpit stress, you should..

A

Try to relax and think rationally at the first sign of stress

33
Q

The effectiveness of communication between instructor and student is measured by the..

A

Similarity between the idea transmitted and the idea received

34
Q

Effective communication has taken place when, and only when, the..

A

Receivers react with understanding and change their behavior accordingly

35
Q

When has instruction taken place?

A

When a procedure has been explained, and the desired student response has occurred

36
Q

To communicate effectively, instructors must..

A

Reveal a positive attitude while delivering their message

37
Q

To be more likely to communicate effectively, an instructor should speak or write from a background of..

A

up-to-date, stimulating material

38
Q

In the communication process, the communicator will be more successful in gaining and retaining the receiver’s attention by..

A

Using a varied communicative approach

39
Q

Communication takes place when..

A

One person transmits ideas or feelings to another person or to a group of people

40
Q

The three dynamically interrelated elements that compose the process of communication are..

A

Source, symbol and receiver

41
Q

What is true of symbols?

A

Instructors should use a variety of sensory channels to be more successful in gaining and retaining student attention

42
Q

Oral and visual codes used to communicate are called what?

A

Symbols

43
Q

Probably the greatest single barrier to effective communication in the teaching process is a lack of..

A

A common experience level between instructor and student

44
Q

A communicator’s words cannot communicate the desired meaning to another person unless the..

A

Listener or reader has had some experience with the objects or concepts to which these words refer

45
Q

The danger in using abstract words is that they..

A

Will not evoke the specific items of experience in the listener’s mind that the communicator intends

46
Q

By using abstractions in the communication process, the communicator will..

A

Will not evoke the specific items of experience in the listener’s mind that the communicator intends

47
Q

What is required for communication to be effective?

A

The student’s understanding of the meaning of symbols needs to be the same as the instructor’s intended meaning

48
Q

What is the term for when a symbol is different from the intended meaning?

A

Confusion

49
Q

Because words and symbols do not always represent the same thing to each person, speakers and instructors should..

A

Choose words and symbols that represent what is intended

50
Q

Interference, or the prevention of a purpose or activity from being carried out properly, is composed of what three factors outside the control of the instructor?

A

Physiological, psychological and environmental

51
Q

Physiological interference is defined as..

A

Interference resulting from any biological problem

52
Q

Aircraft noise, vibration or lighting conditions are a type of what factor that causes interference?

A

Environmental

53
Q

Which factor is displayed in the example of a student who is not actively engaged in the learning process and seems distracted?

A

Psychological

54
Q

Evaluation of demonstrated ability during flight instruction must be based upon…

A

Established standards of performance

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