Human Behavior and Communication Flashcards
What are the Human Behavior and Communication FOI’s?
Maslows Defense Mechanisms Abnormal Reactions to Stress Basic Elements of Communication Barriers of Effective Communication Developing Communication Skills Human Behavior Normal Anxiety
Human Behavior and Communication:
What are Maslows Principles?(PSBECS)
P- Physiological S- Security B- Belonging E- Esteem C- Cognitive S- Self Actualization
What is the Acronym for Maslow’s Principals of Human Behavior and Communication?
PSBECS (Physiological, Security, Belonging, Esteem, Cognitive, and Self Actualization)
What are the Defense Mechanisms? (DRDRFCPR)
D - Denial R - Represseion D - Displacement R - Rationalization F - Fantasy C - Compensation P - Projections R - Reaction Formation
What is the Acronym for the Defense Mechanisms?
DRDRFCPR
detail, repression, displacement, rationalization, fantasy, compensation, projection, and reaction formation
What are the basic elements of communication? (SSR)
Source, Symbol, and Review
What is the acronym for the basic elements of communication?
SSR (Source, Symbol, and Review)
What are the barriers of effective communication? (COIL)
C - Confusing symbol and symbolized object
O - Overuse of Abstractions
I - Interference
L - Lack of Communication
What is the acronym for the Barriers of Effective Communication?
COIL (Confusing symbol and symbolized object, Overuse of abstractions, Interference, and Lack of common common experience)
What are principals for developing communication skills?
L - Listening I - Instructional Communication Q - Questioning I - Instructional Enhancement R - Role Playing
What is the acronym for Developing Communication Skills?
LIQIR (Listening, Instructional Communication, Questioning, Instructional Enhancement, Role Playing)
What is human behavior?
An attempt to satisfy needs
What is “an attempt to satisfy needs”
Human Behavior
What is an example of a normal reaction to anxiety?
Responding rapidly and exact but within the limits of the training.
Is responding to a situation with a rapid and exact response, within the limits of training a normal reaction to anxiety or abnormal reaction to anxiety?
Normal reaction to anxiety
