HubSpot Culture Code Deck Flashcards

1
Q

Culture is to recruiting as product is to marketing.

A
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2
Q

Whether you like it or not, you’re going to have a culture. Why not make it one you love?

A
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3
Q

Solve For The Customer – not just their happiness, but also their success.

A
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4
Q

Power is now gained by sharing knowledge, not hoarding it.

A
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5
Q

“Sunlight is the best disinfectant.” -Louis Brandeis

A
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6
Q

HubSpot has a no-door policy, where everyone has access to anyone in the company.

A
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7
Q

You shouldn’t penalize the many for the mistakes of the few.

A
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8
Q

Results should matter more than when or where they are produced.

A
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9
Q

Influence should be independent of hierarchy.

A
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10
Q

Great people want direction on where they’re going – not directions on how to get there.

A
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11
Q

“Better a diamond with a flaw than a pebble without.”

A
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12
Q

We’d rather be failing frequently than never trying.

A
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13
Q

HubSpot culture is driven by a shared passion for our mission and metrics. It is a culture of amazing, growth-minded people whose values include using good judgment and solving for the customer. Employees who work at HubSpot have HEART

A

Humble: Self-aware and respectful
Empathetic: Goes beyond understanding another person’s perspective; acts with compassion and respect for customers, partners and colleagues
Adaptable: Innately curious and constantly changing
Remarkable: Stands out by being different, resourceful, and effective
Transparent: Open and honest with others and with themselves

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14
Q

HubSpot culture code tenants (long version)

A
  1. We solve for the customer
  2. We work to be remarkably transparent
  3. We favor autonomy & accountability
  4. We believe our best perk is amazing peers
  5. We lean towards long-term impact
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15
Q

HubSpot mission

A

Help millions of organizations grow better

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16
Q

SFTC

A

Solve For The Customer

We don’t want to satisfy them, we want to help them succeed. Help them be superheroes.

17
Q

3 word policy on just about everything: Use Good Judgment

A
18
Q

Want HubSpot to be:

Easy to buy
Easy to use
Easy to love

A
19
Q

SCRAP

A

Stop generating unused reports
Cancel unproductive meetings
Remove unnecessary rules
Automate manual processes
Prune extraneous processes

20
Q

HubSpot culture code tenants (short version)

A

Solve for the customer
Own it with openness
Uplift each other
Lean towards the long-term

21
Q

Simple to buy
Tons of choice
Easy to leave

A