HRM Strategy Flashcards

1
Q

Define HRM Strategy

A

A long term plan for the management of an organisations human resources

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2
Q

What are some problems that can arise without good HRM strategy?

A
  1. Wrong number of employees/inappropriate skills
  2. Insufficient pay
  3. Inappropriate employment contracts
  4. Poor employee performance
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3
Q

What is Hard HRM?

A

An approach to management of employees that focuses on cutting costs

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4
Q

What is Soft HRM?

A

An approach to management of employees that focuses on their development, so they reach self fulfillment and are motiviated to stay and work hard in the business

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5
Q

What are the advantages of a Hard HRM Approach?

A
  1. Cost efficiency
  2. Flexibility
    [Through part-time contracts]
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6
Q

What are the disadvantages of a Hard HRM Approach?

A
  1. Employee demotivation
  2. Increased recruitment and training costs in the LR [as temporary employees are frequently required]
  3. Bad publicity regarding insecure employement contracts
  4. Ignores research findings of Maslow, Herzberg and Mayo as workers do not have job enrichment, security or esteem
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7
Q

What are the advantages of a Soft HRM Approach?

A
  1. Higher employee morale and motivation
  2. Alignment with CSR
  3. Staff retention [Employee loyalty]
  4. Lower long run costs through increased productivity and lesser recruitment needs
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8
Q

What are the disadvantages of a Soft HRM Approach?

A
  1. Higher costs through training and development
  2. Labour costs become fixed through permanent contracts
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9
Q

Define Permanent Employment Contract

A

A contract that employs a worker unless they are dismissed, made redundant or decide to leave the organisation

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10
Q

What are the benefits of offering Permanent Employment contracts?

A
  1. Job security needs are satisfied [Maslows]
  2. Employee loyalty to the business may be high as they can feel more involved and connected
  3. Employers may be prepared to finance training schemes through planning for these employment contracts
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11
Q

What are the limitations of offering Permanent Employment Contracts?

A
  1. Labour costs become fixed and cannot vary with output - irrespective of demand
  2. Inflexible contracts as hours of work or number of workers cannot be varied
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12
Q

Define Temporary Employment Contract

A

An employment contract that is offered for a fixed period of time, usually 6 months. It can be renewed, but the employer does not have to do it.

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13
Q

What is the difference between a part-time contract and a zero-hours contract?

A

Part time: Workers are only contracted to work a certain number of hours a week, but it is less than full-time contracts.

Zero Hours: A contract that does not gurantee a minimum number of working hours a week, but employees are expected to be available for work whenever called

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14
Q

What is the gig economy?

A

An employment mix where temporary and part time contracts are common and workers are hired as freelancers or independent contractors

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15
Q

What are some advantages of Temporary Contracts to a Business?

A
  1. Labour is not a fixed cost, especially through zero-hours contracts
  2. Flexibility of contracts can bring in cost-advantages and improve competitiveness
  3. More workers can be available, which reduces low productivity through absenteeism
  4. Efficiency of employees can be assessed before offering full-time contracts
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16
Q

What are some disadvantages of Temporary Contracts to a Business?

A
  1. Communication can be difficult - investment in IT methods may be required as holding meetings with all employees is inefficienct
  2. More employees to manage - stress on HRMs
  3. Workers may feel less involved in the business - low motivation
  4. Difficult to establish a team-work culture through different working hours
  5. One-off gig contracts are becoming illegal in countries where workers must be offered a work status
17
Q

Define Flexible Employment Contracts

A

A contract that allows employees more control over their work-life balance. It includes contracts such as flexi-time, job sharing, work from home etc.

18
Q

What is a Flexitime Arrangement?

A

A flexible way of working that allows employees to fit their working hours around their individual needs and accomdate commitments outside of work

19
Q

What are the benefits of Flexi-time Arrangements?

A
  1. More choice over working hours for employees
  2. Employers can attract well qualified recruits
  3. Improved motiviation
20
Q

What are the limitations of Flexi-time arrangements

A
  1. Teamworking culture is difficult
  2. Communication is difficult
  3. Employee scheduling must be done carefully to avoid attendance problems
21
Q

What is Home-Working?

A

When an employee works from home for a specific number of days per week, but keeps contact with the office by means of IT

22
Q

What are the benefits of Home-Working?

A
  1. Increased productivity as it suits those with long travel times
  2. Reduces business costs of accomodating many employees
23
Q

What are the limitations of Home-Working?

A
  1. Difficult to assess employee performance
  2. Reduces social contact
  3. Employees may require training to utilise IT
24
Q

What are annualised working hours?

A

A contract offering a specific number of working hours for a year, but with flexibility for when those hours are worked

25
What are the benefits of Annualised Working Hours?
1. More flexible for employers are workers are called in when needed 2. Improved workforce planning as employees can be scheduled around different times of the year
26
What are the limitations of Annualised Working Hours?
1. Employee freedom can be impinged if they are called on short notice 2. Overtime rates may need to be offered in terms of unpredictability or if all hours are used
27
What is Job-Sharing?
A schedule where two employees voluntarily share the responsibilities of a full-time job. Salary and benefits are recieved on a pro-rata basis
28
What are the benefits of job-sharing?
1. Productivity may remain as workers can cover for each other 2. Two experienced employees can be kept for the business 3. Each worker can be more productive as there is lesser chance of stress
29
What are the limitations of job-sharing?
1. There can be confusion over accountability and responsibility 2. HR administration has to overlook two employees for the same role 3. Trust may need to be built for success between the employees
30
What are compressed-working hours?
The number of hours per week of a full-time job are worked in fewer days.
31
What are the benefits of compressed working hours?
1. Reduced absenteeism 2. Fewer overhead costs 3. Enhanced productivity during work as employees may appreciate longer days off
32
What are the limitations of compressed working hours?
1. Scheduling complexity 2. Some employees can feel drained in longer hours
33
What is shift-work?
Work that takes place on a schedule that can involve evening shifts, night shifts, rotating shifts or early morning shifts
34
What are the benefits of shift work?
1. Increased output 2. Flexible as shifts can be arranged or eliminated as per demand 3. Capital intensive equipment may be utilised effectively
35
What are the limitations of shift work?
1. Shift-work disorder can reduce productivity or cause health issues 2. Machine maintenance and repair systems need to be adjusted according to shift schedules
36
How do you calculate absenteeism?
days of employee absence / number of working days * 100 It is the measure of the rate of workforce absence as a proportion of employee total
37
What is Management by Objectives [MBO]?
Establishing a management system to compare actual performance against pre-set objectives for each employee / department
38
What are the benefits of MBO?
1. Employees are clear on their responsibilities which can enhance time management and productivity 2. Conflicts can be avoided as all employees work towards a shared corporate aim 3. Performance can be evaluated, measuring success or failure
39
What are the Limitations of MBO?
1. Objectives can become outdated quickly given the economic and competitive environment 2. Targets may not gurantee success of the requrired resources are scarce, such as training 3. Dividing corporate aims and objectives for each department/ division can be time consuming