HRM-prov 3 Flashcards

1
Q

The primary purpose of training is to ________?

A

c. provide job-related knowledge and skills.

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2
Q

Showing a worker how to operate a bulldozer or an administrative assistant how to schedule appointments are example of _______?

A

a. training

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3
Q

Learning that looks beyond today’s job and has a more long-term focus is referred to as _____?

A

c. development

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4
Q

All of the following are most likely strategic benefits of training and development EXCEPT_____?

A

d. improved orientation programs

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5
Q

What is the primary goal of training and development?

A

a. improved performance

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6
Q

Suzanne, an HR specialist, is assessing training and development needs at her firm by receiving job descriptions. Which type of analysis is Suzanne most likely conducting?

A

a. task analysis

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7
Q

Organizational analysis is most closely related to _____?

A

d. a firm’s strategic mission, goals, and corporate plans

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8
Q

A takeoff on e-learning is the ____ that uses a web-based platform to deliver live, instructor-led training to geographically dispersed learners.

A

c. live virtual classroom

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9
Q

What is the primary reason that firms use e-learning?

A

b. cost saving

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10
Q

With the case study method of training and development, students would most likely be expected to ____?

A

a. research the finances of firms

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11
Q

At ABC Manufacturing, which of the following tasks is LEAST likely to be taught through the behavior modeling method?

A

d. writing memos

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12
Q

Employees at Maxwell Enterprises are participating in a training and development program. Participants are required to respond to specific problems they may encounter in their jobs by acting out real-world situations. Which type of T&D method is the firms most likely using?

A

c. role playing

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13
Q

Which training method combines classroom instruction with on-the-job training?

A

a. apprenticeship training

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14
Q

A key element of success in online higher education is____.

A

d. discipline

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15
Q

Historically, what has been the primary delivery system for training professional, technical, and management employees?

A

c. universities and colleges

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16
Q

Which term refers to the total of all rewards provided to employees in return for their service?

A

d. compensation

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17
Q

Which of the following is an example of indirect financial compensation (employee benefits)?

A

c. paid vacation

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18
Q

As a pediatric nurse, Cary experiences a significant amount of job satisfaction, which is considered____.

A

a. nonfinancial compensation

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19
Q

Wages, salaries, bonuses, and commissions are referred to as____.

A

b. direct financial compensation

20
Q

Which term refers to the face value of pay?

A

b. nominal compensation

21
Q

An escalator clause in a labor agreement that automatically increases wages as the U.S. Bureau of Labor Statistics’ Consumer Price Index rises is known as a ____?

A

c. COLA

22
Q

Todd, a financial analyst, was recently hired by Maxwell Enterprises. After one year with the firm, Todd will be eligible to receive a pay increase added to his base pay that is based on hos performance level. Which term best describes this type of compensation?

A

b. merit pay

23
Q

Which type of compensation increases an employee’s base pay and contributes to cost control over

A

a. merit pay

24
Q

What is the limitation of profit sharing plans?

A

b. employees have a difficult time understanding their particular contributions to company profits

25
Q

Which term refers to a one-time annual financial award based on productivity?

A

a. bonus

26
Q

Claudia works a s a seamstress at a clothing company. She receives $10 for each pair of pants she sews. What type of pay plan is Claudia’s employer most likely using?

A

b. piecework

27
Q

Which performance-based pay system assumes that employees who know more are more valuable to the firm and deserve to be rewarded for their efforts in acquiring new skills?

A

d. skill-based pay

28
Q

A compensation plan that results in the distribution of a predetermined percentage of the firm’s profits to employees is referred to as____.

A

c. profit sharing

29
Q

What is the most important standard for determining pay?

A

b. market rates

30
Q

The Fair Labor Standards Act (as amended) provides for all of the following EXCEPT_____.

A

c. age discrimination

31
Q

All financial rewards that are NOT included in direct financial compensation are known as _____.

A

d. employee benefits

32
Q

According to the U.S. Bureau of Labor Statistics, indirect financial compensation accounts for approximately _____of employers’ total compensation costs.

A

b. 30%

33
Q

Benefits are valuable for all of the following reasons EXCEPT ______.

A

d. improving worker productivity

34
Q

In most cases, the costs of voluntary benefits are paid by____.

A

c. employees

35
Q

Legally required benefits currently include all of the following EXCEPT______

A

d. paid time off for holidays

36
Q

What are the two components of nonfinancial compensation?

A

b. job and job environment

37
Q

What type of indirect financial compensation is the most expensive for most businesses?

A

b. health care insurance

38
Q

Mandated benefits currently account for about what percentage of total compensatin costs?

A

a. 10%

39
Q

What Act created a system of retirement benefits?

A

c. Social Security Act

40
Q

Which of the following protects employees against an earnings loss when they are totally incapacitated?

A

b. disability insurance

41
Q

Margaret’s husband, who worked as an accountant, recently died from heart attack while on vacation. Which of the following would most likely be provided to Margaret?

A

a. survivors’ benefit

42
Q

Which of the following would most likely be eligible for Medicare?

A

c. Charles, a 66-year-old retired realtor

43
Q

What is a significant issue facing the Social Security program?

A

b. retiring baby-boomers

44
Q

What will be the retirement age in 2027 to receive Social Security retirement benefits?

A

c. 67

45
Q

Jackie’s employer is downsizing to reduce expenses, and Jackie has been informed that she will be laid off. What is the maximum number of weeks that Jackie can receive unemployment compensation?

A

b. 26