HRM-prov 3 Flashcards

1
Q

The primary purpose of training is to ________?

A

c. provide job-related knowledge and skills.

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2
Q

Showing a worker how to operate a bulldozer or an administrative assistant how to schedule appointments are example of _______?

A

a. training

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3
Q

Learning that looks beyond today’s job and has a more long-term focus is referred to as _____?

A

c. development

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4
Q

All of the following are most likely strategic benefits of training and development EXCEPT_____?

A

d. improved orientation programs

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5
Q

What is the primary goal of training and development?

A

a. improved performance

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6
Q

Suzanne, an HR specialist, is assessing training and development needs at her firm by receiving job descriptions. Which type of analysis is Suzanne most likely conducting?

A

a. task analysis

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7
Q

Organizational analysis is most closely related to _____?

A

d. a firm’s strategic mission, goals, and corporate plans

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8
Q

A takeoff on e-learning is the ____ that uses a web-based platform to deliver live, instructor-led training to geographically dispersed learners.

A

c. live virtual classroom

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9
Q

What is the primary reason that firms use e-learning?

A

b. cost saving

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10
Q

With the case study method of training and development, students would most likely be expected to ____?

A

a. research the finances of firms

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11
Q

At ABC Manufacturing, which of the following tasks is LEAST likely to be taught through the behavior modeling method?

A

d. writing memos

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12
Q

Employees at Maxwell Enterprises are participating in a training and development program. Participants are required to respond to specific problems they may encounter in their jobs by acting out real-world situations. Which type of T&D method is the firms most likely using?

A

c. role playing

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13
Q

Which training method combines classroom instruction with on-the-job training?

A

a. apprenticeship training

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14
Q

A key element of success in online higher education is____.

A

d. discipline

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15
Q

Historically, what has been the primary delivery system for training professional, technical, and management employees?

A

c. universities and colleges

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16
Q

Which term refers to the total of all rewards provided to employees in return for their service?

A

d. compensation

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17
Q

Which of the following is an example of indirect financial compensation (employee benefits)?

A

c. paid vacation

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18
Q

As a pediatric nurse, Cary experiences a significant amount of job satisfaction, which is considered____.

A

a. nonfinancial compensation

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19
Q

Wages, salaries, bonuses, and commissions are referred to as____.

A

b. direct financial compensation

20
Q

Which term refers to the face value of pay?

A

b. nominal compensation

21
Q

An escalator clause in a labor agreement that automatically increases wages as the U.S. Bureau of Labor Statistics’ Consumer Price Index rises is known as a ____?

22
Q

Todd, a financial analyst, was recently hired by Maxwell Enterprises. After one year with the firm, Todd will be eligible to receive a pay increase added to his base pay that is based on hos performance level. Which term best describes this type of compensation?

A

b. merit pay

23
Q

Which type of compensation increases an employee’s base pay and contributes to cost control over

A

a. merit pay

24
Q

What is the limitation of profit sharing plans?

A

b. employees have a difficult time understanding their particular contributions to company profits

25
Which term refers to a one-time annual financial award based on productivity?
a. bonus
26
Claudia works a s a seamstress at a clothing company. She receives $10 for each pair of pants she sews. What type of pay plan is Claudia's employer most likely using?
b. piecework
27
Which performance-based pay system assumes that employees who know more are more valuable to the firm and deserve to be rewarded for their efforts in acquiring new skills?
d. skill-based pay
28
A compensation plan that results in the distribution of a predetermined percentage of the firm's profits to employees is referred to as____.
c. profit sharing
29
What is the most important standard for determining pay?
b. market rates
30
The Fair Labor Standards Act (as amended) provides for all of the following EXCEPT_____.
c. age discrimination
31
All financial rewards that are NOT included in direct financial compensation are known as _____.
d. employee benefits
32
According to the U.S. Bureau of Labor Statistics, indirect financial compensation accounts for approximately _____of employers' total compensation costs.
b. 30%
33
Benefits are valuable for all of the following reasons EXCEPT ______.
d. improving worker productivity
34
In most cases, the costs of voluntary benefits are paid by____.
c. employees
35
Legally required benefits currently include all of the following EXCEPT______
d. paid time off for holidays
36
What are the two components of nonfinancial compensation?
b. job and job environment
37
What type of indirect financial compensation is the most expensive for most businesses?
b. health care insurance
38
Mandated benefits currently account for about what percentage of total compensatin costs?
a. 10%
39
What Act created a system of retirement benefits?
c. Social Security Act
40
Which of the following protects employees against an earnings loss when they are totally incapacitated?
b. disability insurance
41
Margaret's husband, who worked as an accountant, recently died from heart attack while on vacation. Which of the following would most likely be provided to Margaret?
a. survivors' benefit
42
Which of the following would most likely be eligible for Medicare?
c. Charles, a 66-year-old retired realtor
43
What is a significant issue facing the Social Security program?
b. retiring baby-boomers
44
What will be the retirement age in 2027 to receive Social Security retirement benefits?
c. 67
45
Jackie's employer is downsizing to reduce expenses, and Jackie has been informed that she will be laid off. What is the maximum number of weeks that Jackie can receive unemployment compensation?
b. 26