HRM part 2 Flashcards
what is 7 training cycle
1.develop and conduct needs assessment
2. identify training objectives
3. establish training criteria
4. training cycle select trianees
5. pre test trainees
6. choosing training method
7. implement training
identify the 4 training objectives
Reaction based
Learning Acquired
On-The-Job Behaviors
Results Orientated
what is Reaction based
how trainees to view employees process and enhance employee regard for the company.
what is Learning Acquired
Employees are trained for the purpose of obtaining certain knowledge and skill set.
what is On-The-Job Behaviors
related to job performance and delivery, eg: friendliness, customer service quality, etc.
what is Results Orientated
improves measurable outcomes
what is On-the-job training
Systematic coaching of employees by direct supervisors at the workplace through actua work
what is Off the job training
Usually conducted outside the workplace by trainers in a classroom
why is there a need for training & development
to cope changes in the workplace & environment
to improve performance, productivity & quality
advancement in technology
identify the training objective
learning acquired
what is learning acquired
knowledge aquisition
why is there a need for identifuing training objective
training objective must be clearly established and multiple training objectives can happen at the same time
what are the elements of preparation for trainer
Use training guidelines & notes
Must be able to perform task to be taught
Choose appropriate medium of instruction
Understand company “jargon”
Decide is OffJT necessary to supplement OJT?
Choosing appropriate time to coach employees & duration of coaching session.
performance appriasal what are the 2
formal & informal
what is formal performance apprisal
Periodic review of performance in a structured manner
