HRM Flashcards

1
Q

What is HRM

A

programme, policies, practice

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2
Q

what are the function of HRM

A

staffing, human resource devlopment, compensation, employee & labour relation, health & safety

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3
Q

main goals of Human resource

A

satisfied employee
low absentissem
improve performance
aid selection retention

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4
Q

what are the 3 corporate strategy

A

growth, retrenchment, acquisition

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5
Q

what is job analysis process

A

analyze information on job contents and human requirements of the job

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6
Q

what are the 6 steps for JA process

A
  1. Select JA
  2. what info to collect
  3. how to collect
  4. who to collect
  5. process information
  6. write JD & JS
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7
Q

what is job specification

A

look for a person with characteristics, personal traits, experience, knowledge, skills & ability, educational qualification

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8
Q

what is job description

A

job title, job summary, job environment, job duties

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9
Q

what is job design

A

break down job into smaller components

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10
Q

how to job design

A
  1. job simplification
  2. job enrichment
  3. job enlargment
  4. job rotation
  5. team building
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11
Q

what is AIDA

A

attention, interest, desire, action

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12
Q

what is bottom up forecasting

A

dpt manager estimate manpower need over a time period

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13
Q

job simplification

A

break down job into smaller components

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14
Q

job enlargement

A

horizontal job expansion

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15
Q

job enrichment

A

veritical job expansion
combine task that is not similar

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16
Q

job rotation

A

cross training to prevent boredom over a period of time of repeating same task

17
Q

team building

A

feel that they are part of the team and not individual

18
Q

top down forecasting

A

top management using quantifiable data to determine manpower

19
Q

trend analysis

A

using previous data to forecast the upcoming period

20
Q

recruitment definition

A

Process of attracting individuals on a timely basis, in sufficient numbers and with appropriate qualifications,

21
Q

what are the internal recruitment methods

A

job posting, promotion & transfer

22
Q

what are the internal recruitment sources?

A

Current employees within organisation who are capable of filling available positions.

23
Q

what are the external recruitment sources?

A

Candidates OUTSIDE the organisation who are capable of filling available positions.

24
Q

what is labour demand

A

determining how many jobs need to be filled or eliminated based on the positions that are expected to be open

25
what is labour supply
If job will be filled by inside or outside candidates
26
what is selection
process of choosing the right person for a job out of a pool of recruited candidates, is legal discrimination among job candidates
27
what is reliability under selection practices
refers to the degree to which a selection method consistently produces the same results.
28
what is validity under selection practices
refers to the degree to which a selection process really measures what it is intended to measure.
29
what are the 7 selection process
1.Preliminary screening 2.Completion of application form 3.Employment tests 4.Selection interview 5. Background investigation 6. Conditional job offer 7. Medical information
30
How to Avoid negligent hiring
unexplained gaps in employment Perform a thorough education and background check Record all information and save Reject all false statement, records of convictions for offences directly related to the job
31
what is Employee orientation
Introduce new employee to work & environment
32
what are the 2 employee orientation
specific & general
33
specific job orientation is done by who
dept manager
34
general job orientation is done by who
HR manager
35
purpose of orientation
Reduce anxiety Understanding of organisation expectation Build self-esteem
36
approaches to avoid in orientation
Emphasis on paperwork Mikey mouse approach Sketchy overviews Suffocation Unrealistic job preview Follow mary around
37
what is the purpose of Socialization program
Introducing new employees to the values, norms, culture,and behaviors consistent with success in the organization.