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HRM > HRM > Flashcards

HRM Flashcards

1
Q

What is HRM

A

programme, policies, practice

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2
Q

what are the function of HRM

A

staffing, human resource devlopment, compensation, employee & labour relation, health & safety

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3
Q

main goals of Human resource

A

satisfied employee
low absentissem
improve performance
aid selection retention

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4
Q

what are the 3 corporate strategy

A

growth, retrenchment, acquisition

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5
Q

what is job analysis process

A

analyze information on job contents and human requirements of the job

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6
Q

what are the 6 steps for JA process

A
  1. Select JA
  2. what info to collect
  3. how to collect
  4. who to collect
  5. process information
  6. write JD & JS
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7
Q

what is job specification

A

look for a person with characteristics, personal traits, experience, knowledge, skills & ability, educational qualification

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8
Q

what is job description

A

job title, job summary, job environment, job duties

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9
Q

what is job design

A

break down job into smaller components

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10
Q

how to job design

A
  1. job simplification
  2. job enrichment
  3. job enlargment
  4. job rotation
  5. team building
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11
Q

what is AIDA

A

attention, interest, desire, action

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12
Q

what is bottom up forecasting

A

dpt manager estimate manpower need over a time period

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13
Q

job simplification

A

break down job into smaller components

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14
Q

job enlargement

A

horizontal job expansion

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15
Q

job enrichment

A

veritical job expansion
combine task that is not similar

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16
Q

job rotation

A

cross training to prevent boredom over a period of time of repeating same task

17
Q

team building

A

feel that they are part of the team and not individual

18
Q

top down forecasting

A

top management using quantifiable data to determine manpower

19
Q

trend analysis

A

using previous data to forecast the upcoming period

20
Q

recruitment definition

A

Process of attracting individuals on a timely basis, in sufficient numbers and with appropriate qualifications,

21
Q

what are the internal recruitment methods

A

job posting, promotion & transfer

22
Q

what are the internal recruitment sources?

A

Current employees within organisation who are capable of filling available positions.

23
Q

what are the external recruitment sources?

A

Candidates OUTSIDE the organisation who are capable of filling available positions.

24
Q

what is labour demand

A

determining how many jobs need to be filled or eliminated based on the positions that are expected to be open

25
Q

what is labour supply

A

If job will be filled by inside or outside candidates

26
Q

what is selection

A

process of choosing the right person for a job out of a pool of recruited candidates, is legal discrimination among job candidates

27
Q

what is reliability under selection practices

A

refers to the degree to which a selection method consistently produces the same results.

28
Q

what is validity under selection practices

A

refers to the degree to which a selection process really measures what it is intended to measure.

29
Q

what are the 7 selection process

A

1.Preliminary screening
2.Completion of application form
3.Employment tests
4.Selection interview
5. Background investigation
6. Conditional job offer
7. Medical information

30
Q

How to Avoid negligent hiring

A

unexplained gaps in employment
Perform a thorough education and background check
Record all information and save
Reject all false statement, records of convictions for offences directly related to the job

31
Q

what is Employee orientation

A

Introduce new employee to work & environment

32
Q

what are the 2 employee orientation

A

specific & general

33
Q

specific job orientation is done by who

A

dept manager

34
Q

general job orientation is done by who

A

HR manager

35
Q

purpose of orientation

A

Reduce anxiety
Understanding of organisation expectation
Build self-esteem

36
Q

approaches to avoid in orientation

A

Emphasis on paperwork
Mikey mouse approach
Sketchy overviews
Suffocation
Unrealistic job preview
Follow mary around

37
Q

what is the purpose of Socialization program

A

Introducing new employees to the values, norms, culture,and behaviors consistent with success in the organization.

HRM (2 decks)

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