HR Strategy - Formulation Flashcards

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1
Q

Strategy Formulation

A

Gather and analyze internal and external information to determine the organization’s current position and capabilities, opportunities, and constraints.

  • Concept of systems thinking (related parts, input-process-output) and components of an organizational system (e.g. interdependence, the necessity of feedback, differentiation of units)
  • Mission, vision, and values and relation to strategic management
  • Strategic planning analysis frameworks (PESTLE analysis, SWOT analysis, Industry analysis, Scenario planning, Growth-share matrix)
  • Systems theory and input-process-output model
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2
Q

Systems Theory

A

Because the system of an organization is dynamic, changes in one part can affect the other parts. (Internally or externally)

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3
Q

Systems Thinking

A

Organizations are composed of interacting and sometimes interdependent parts that together create a dynamic internal environment.

Internal environments are created by the varying ways that all of these interdependent units (areas of the business) interplay.

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4
Q

Systems Theory

What are the parts of an organization as a system?

A
  • External environment
    • (e.g. Government, society, culture, economics)
  • Internal environment
    • Leadership
    • Operations
    • Finance and administration
    • Facilities and information systems
    • Sales and customer relations
    • Human Resources
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5
Q

IPO

Input-Process-Output

A

Those who plan and implement strategies use this.

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6
Q

Environmental Analysis Tools

A
  • PESTLE
  • SWOT
  • Growth-Share Matrix
  • Scenario Analysis
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7
Q

Environmental Scanning

A

Process of systematically surveying and gathering data, from both internal and external sources*, that can be *analyzed to identify opportunities and threats and to strengthen strategic plans and goals.

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8
Q

Acronym: PESTLE Analysis

A

A strategic business tool used by organizations to discover, evaluate, organize, and track macro-economic factors which can impact on their business now and in the future.

​Goes well with SWOT because it identifies opportunities and threats

These are all macro-economic factors that cannot be controlled by a business

  • Political
  • Economic
  • Social
  • Technological
  • Legal
  • Environmental
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9
Q

PESTLE

(Examples of Political)

A

Influences of government policies, laws, and regulations

  • Regulatory environment and actions
  • Taxation policies
  • Treaties and tariff structures
  • Immigration policies
  • Governance legislation
  • Government stability
  • Levels of corruption
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10
Q

PESTLE

Examples of Economic Influences

A
  • Business forecasts
  • Labor availability and cost
  • Price for services and materials
    • Inflation/deflation rates
  • Household income
  • Consumer confidence
  • Availability and cost of capital
  • Income disparities
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11
Q

PESTLE Analysis

Examples of Social Influences

A
  • Demographic shifts in age, ethnic background
  • Education and skills profiles
  • Housing patterns
  • Patterns of discrimination
  • Family structure
  • Values
  • Lifestyles and purchasing habits
  • Media use
  • Effect of globalization on local culture
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12
Q

PESTLE Analysis

Examples of Technology Influences

A
  • New centers of technological training and expertise
  • Innovative technology and applications of technology
  • Unequal access to technology
  • New or changing technical standards
  • Technological vulnerability
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13
Q

PESTLE Analysis

Examples of Legal Influences

A
  • Trends in patent law and intellectual property protection
  • Increased civil litigation in workplaces
  • Increased shareholder legal actions
  • Unequal access to legal representation
  • Trends in evidence requirements and penalties
  • Increased cost for defense
  • Trends in findings for corporate negligence
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14
Q

PESTLE Analysis

Examples of Environmental Influences

A

Essentially corporate social responsibility

  • Decreasing carbon consumption limits
  • Increased use of alternative-fuel vehicles
  • Need for innovative technology and practices to decrease use of resources or environmental impact
  • Unequal effect of environmental damage or policies
  • Vulnerability of reliable and potable water supplies
  • Increased interest in environmental impact
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15
Q

Demographics

A

Shifts in age, ethnic background

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16
Q

SWOT analysis

What are external?

A

Opportunities and Threats

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17
Q

SWOT Analysis

What are internal?

A

Strengths and Weaknesses

18
Q

Growth Share Matrix

Question Mark

A

High growth, low market share

May be a winner or a loser with an unclear future. As this business line is showing growth in a new market, it would be a question mark. There is an uncertain future in the new market.

19
Q

SWOT Analysis

What can be leveraged?

A

Strengths and Opportunities can be leveraged

20
Q

SWOT Analysis

Which are the problems?

A

Weaknesses and threats are problems

21
Q

Growth-Share Matrix

AKA - BCG Matrix

A

Used by larger organizations to find where the greatest value in their organization lies.

22
Q

Growth-Share Matrix

What does a growth trend indicate?

A

Greater value

23
Q

Growth-Share Matrix

What does a larger market share indicate?

A

A stronger competitive position

24
Q

Growth-Share Matrix

Dogs

A

Growth: Small

Market Share: Small

Consuming resources without offering strong value or future growth.

25
Q

Growth-Share Matrix

Cash Cow

A

Growth: Static or low

Market Share: Large

Creates value reliably but shows little opportunity for growth

26
Q

Growth-Share Matrix

Star

A

Growth: Large

Market Share: Large

Ex: Business line that is growing and has a dominate share of the market

27
Q

Growth-Share Matrix

Question Marks

A

Growth: High

Market Share: Small

Could be winners or losers, their future is unclear

28
Q

Scenario Analysis

A

Process of analyzing possible future events by considering alternative possible outcomes

For example, a large law firm might analyze the effect of changes in the pool of newly graduated lawyers on the firm’s operations.

What would be the effects if the firm received 25% to 50% fewer applications?

How would this affect recruitment costs, salaries, or unfilled positions?

29
Q

Mission

A

How the organization defines its purpose

30
Q

Vision

A

Future we hope to see

31
Q

Values

A

Principles that guide behavior

What we believe

32
Q

Value driver

A

A value driver is an activity or capability that adds worth to a product, service or brand. More specifically, a value driver refers to those activities or capabilities that add profitability, reduce risk, and promote growth in accordance with strategic goals.

33
Q

Key Performance Indicators (KPI)

A

Quantifiable measures used to evaluate the success of an organization, employee, etc.

Example: Financial KPI’s

Growth in revenue

Net profit

EBITDA

34
Q

Balanced Scorecard

A

Used to identify Key Performance Indicators and make sure objectives used to measure performance are strategically aligned to the various sources of value to the organization and are balanced.

Helps companies set strategic goals, define action plans to deliver strategic goals, and develop KPI (and metrics) to monitor the delivery of their strategic goals.

Finance

Customers

Internal business processes

Learning and growth

35
Q

Leading Indicator

A

Predictive in that action in this area can change future performance and help achieve success

Activity and results

Short-term and long-term

Strategic and tactical

36
Q

Lagging Indicator

A

Effects that have already occurred and cannot be changed

Turnover rate

Financial results

37
Q

Balanced Score Card

Achieve balance in three key areas

A
  • Between financial and nonfinancial indicators of success
  • Between internal and external components in the organization
  • Between lagging and leading indicators of performance
38
Q

Balanced Score Card

The most effective strategy focuses on….

A

Leading indicators

If the organization continues to improve its leading indicators, however, it will eventually turn its lagging indicators around.

39
Q

SMARTER Goals

A
  • Specific
  • Measurable
  • Attainable
  • Relevant
  • Time-Bound
  • Evaluated
  • Revised
40
Q

Benchmark

A

A standard or point of reference against which things may be compared or assessed.

41
Q

Benchmarking

A

The practice of comparing business processes* and *performance metrics (i.e. KPI) to industry bests and best practices from other companies.

42
Q
A