HR Planning and Staffing Flashcards

1
Q

What is Human Resource Management

A

Process of designing management systems to ensure that human talent is used effectively and efficiently to accomplish organisational goals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Three main elements of Human Resource Management

A

Attracting: planning, recruiting and selecting
Development: Training, learning and development, career, planning and development
Maintaining: Retention, performance review and remuneration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is HRM management?

A

Process of analysing and identifying need for and availability of human resources so an organisation can meet its objectives.

  1. Identifying staffing requirements in organisation
  2. Assessing existing demand for human resources in organisation.
  3. Assessing future demand for human resources in organisation.
  4. Assessing internal and external supply of human resources
  5. Creating an action plan (short and long term) to adequately staff organisation.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Staffing

A

Focused on process of planning, acquiring, deploying and retaining a workforce of sufficient quantity and quality to impact positively on the organisation’s effectiveness.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Job design

A

How tasks, duties and responsibilities are performed and combined to form the job.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Job description

A

Describes activities in job. Identifies tasks, duties and responsibilities.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Person specifications

A

Required qualities, skills knowledge and capabilities required for the position.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Recruitment

A

Process of sourcing potential applicants and encouraging them to apply for available jobs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Selection

A

Process of choosing the most suitable job applicants from a range of available information.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Hackman and Oldman’s job characteristics model

A

Core dimensions ——— Meaningfulness of work ————- High motivation

Autonomy ——————- Responsibility for outcomes ——- High job satisfaction

Feedback ——————- Knowledge of results —————– Low absenteeism and turnover

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the two forms of job analysis?

A

Task-based analysis

Performance based analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Task based analysis

A

Identifies and describes specific tasks, duties and responsibilities to be performed in the job.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Competency-based job analysis

A

KSAO:

  • Knowledge
  • Skills
  • Abilities
  • Other characteristics required for the job
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Things to consider for recruitment:

A

Does the job need to be created?

Does the job already exist?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What so employers want?

A
  1. Interpersonal and communication skills (written and oral)
  2. Drive and commitment
  3. Industry knowledge
  4. Critical reasoning and analytical skills/technical skills
  5. Calibre of academic results
  6. Cultural alignment/values fit
  7. Work experience
  8. Team work skills
  9. Emotional intelligence
  10. Leadership skill
  11. Activities (including intra and extracurricular)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Internal and external recruitment

A

HR managers have to decide whether people should be recruited internally or externally from the organisation

17
Q

Steps of selection

A
  1. Shortlist of applicants against selection criteria
  2. Panel or peer interview
  3. Select successful candidate
18
Q

Open questions

A

Requires more than one-word of answers

19
Q

Closed questions

A

When you want specific information

20
Q

Comparative questions

A

Save time and give assessment information.

21
Q

Selection decision

A

When candidates have been chosen, the reference list must be searched and a background check must be done.

22
Q

Selection method choice (practicability)

A
  • Cost effectiveness

- Ensure selection method is appropriate for the position

23
Q

Selection method choice (sensitivity)

A
  • Ensure selection methods are based on job-related factors only
  • Anti-discriminatory practices and civil rights
24
Q

Selection method choice (Reliability)

A

Consistency in approaches

25
Q

Selection method choice (validity)

A

Does the method measure what it is meant to?

26
Q

Things to do for shortlisting

A
  • Agree on candidates that best meet the criteria
  • Removing applicants who don’t meet the criteria
  • Agree on a set of questions based on the criteria
  • Determine a preliminary list of candidates to be interviewed
  • Decide whether to obtain referee reports before and after interviews
27
Q

Appointment

A

Process of confirming a selected candidate