HR : Content Flashcards
What are the 6 HR objectives ?
Labour productivity
Employee engagement
Talent development
Training
Diversity
Alignment of values
What is Hard HRM ?
Treat employees as resources
What is Soft HRM ?
Treat employees as assets
What are the 5 characteristics of the Hackman and Oldham model ?
Skill variety
Task Identity
Task significance
Autonomy
Feedback
What is a flat organisational structure ?
Wider span of control
Few managerial levels
What is a tall organisational structure ?
Narrow span of control
Many managerial levels
What is delegation ?
Passing down of authority to more junior employees
What is centralisation ?
All decisions are made at the top of the hierarchy
What is decentralisation ?
Some decisions are left to junior levels of the business
What is Taylorism ?
People are motivated by money only
What did Taylor invent ?
Piece rate pay
3 ways of recruitment ?
Psychometric tests, Assessment centres, Interview
What is Maslow’s Hierarchy of needs ?
- Self - Actualisation
- Esteem
- Love & belonging
- Safety
- Physiological
What is a hygiene factor ?
Bare minimum requirements for job satisfaction
Name 3 examples of hygiene factors ?
Fair pay
Relationships
Policies
Meaningful work
Name 3 examples of motivational factors ?
Growth
Career advancement
Recognition
Which theorist had the idea of motivational and hygiene factors ?
Herzburg
What was Mayo’s theory ?
Workers aren’t just concerned with money, employee relations are important, employees work best in groups
What was McGregor’s theory ?
Theory X managers - Threaten employees, autocratic
Theory Y mangers - Employees enjoy work, Democratic
