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Business A-level > HR : Content > Flashcards

HR : Content Flashcards

1
Q

What are the 6 HR objectives ?

A

Labour productivity
Employee engagement
Talent development
Training
Diversity
Alignment of values

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2
Q

What is Hard HRM ?

A

Treat employees as resources

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3
Q

What is Soft HRM ?

A

Treat employees as assets

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4
Q

What are the 5 characteristics of the Hackman and Oldham model ?

A

Skill variety
Task Identity
Task significance
Autonomy
Feedback

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5
Q

What is a flat organisational structure ?

A

Wider span of control
Few managerial levels

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6
Q

What is a tall organisational structure ?

A

Narrow span of control
Many managerial levels

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7
Q

What is delegation ?

A

Passing down of authority to more junior employees

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8
Q

What is centralisation ?

A

All decisions are made at the top of the hierarchy

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9
Q

What is decentralisation ?

A

Some decisions are left to junior levels of the business

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10
Q

What is Taylorism ?

A

People are motivated by money only

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11
Q

What did Taylor invent ?

A

Piece rate pay

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12
Q

3 ways of recruitment ?

A

Psychometric tests, Assessment centres, Interview

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13
Q

What is Maslow’s Hierarchy of needs ?

A
  1. Self - Actualisation
  2. Esteem
  3. Love & belonging
  4. Safety
  5. Physiological
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14
Q

What is a hygiene factor ?

A

Bare minimum requirements for job satisfaction

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15
Q

Name 3 examples of hygiene factors ?

A

Fair pay
Relationships
Policies
Meaningful work

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16
Q

Name 3 examples of motivational factors ?

A

Growth
Career advancement
Recognition

17
Q

Which theorist had the idea of motivational and hygiene factors ?

A

Herzburg

18
Q

What was Mayo’s theory ?

A

Workers aren’t just concerned with money, employee relations are important, employees work best in groups

19
Q

What was McGregor’s theory ?

A

Theory X managers - Threaten employees, autocratic
Theory Y mangers - Employees enjoy work, Democratic

Business A-level (7 decks)

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