HR connor Flashcards
Define human resource management
It is a system of recruiting employees to the business. These employers are then trained developed and rewarded. It is important because to grow a successful business it must have staff with the right skills.
What are the functions of a HR manager?
HR planning
Recruitment
Training and development
Rewards
Performance appraisal
Employer employee relations
What is HR planning? As part of the functions of a HR manager.
Human resource audit- this ensure the business has enough employees with the required skills and qualifications to fill all vacancies
Estimate estimates, labour turnover
Create a HR plan - to ensure the firm always has the required number of employees
What is the recruitment part of the functions of a HR manager?
Job description- it is a preview of the job to attract the right people sets out the purpose where the job fits into the organisational structure the responsibilities and who they report to as well as pay
Personal specification - the outline skills, characteristics, qualifications, and experience needed to fill the role
Screening matches the correct applicants to make a short list of suitable candidates
Panel interview involves the candidate and the number of interviewees. It reduces bias and encourages the most suited candidate is chosen
What are the two types of selection you can have? To employee new people
Internal and external
What is internal selection when recruiting employees?
It involves in using internal communication to fill a vacancy using an existing employee done through promotion or redemployment
What are the benefits of internal selection recruitment?
Less disruption in the business
Employees are familiar with the culture
Less costs on training as you don’t need induction training
Motivation increases as other employees see their promotional opportunities
What are the drawbacks of internal recruitment?
Best person for the job may not be an internal candidate
There may be industrial relations issues
What is external recruitment?
It is when employees are recruited from outside the business through advertising or a recruitment agency
What are the benefits of external recruitment?
They may bring new skills and expertise to the business
They may bring new ideas
Training costs avoided if the recruit already has required skills
What are drawbacks of employee recruitment from external places?
May lead to a drop in efficiency as the employee gets used to the culture of the business
Dropping motivation for employees as there is a little promotion
What does training and development involve for a HR manager?
Once an employee is employed, they need to be in trained to ensure they have the required skills.
What is training focus on?
It focuses on how staff should do one job meanwhile development takes more long-term approach to help employees learn multiple skills
What are the three types of training?
Induction training
On the job training - e.g. shadowing or job rotation
Off the job training - e.g. lecturers are attending courses
What are some types of financial rewards?
Basic salary- it is a fixed monthly or a weekly amount
Employee share purchase plan – employees can buy shares in the business at a discounted price
Piece rate- an employee is rewarded per item/product made
Time rate- employees rewarded a fixed amount per hour
Bonus- extra payment received by the employee for reaching a target or at a specific time of the year
Commission- employees receive a percentage of what they sell
Employee profit sharing- employees receive percentage of profits
What are non-financial rewards?
Job sharing- employees split a job between them to improve work life balance
Promotion – movement to a more senior position in the organisation
Benefit and kind – it is when good or services are given to the employee rather than money e.g. company cars health insurance or meal vouchers
Flexitime– allows employees the freedom to choose their own work hours within an agreed timeframe
What is a performance appraisal?
It is a review of the performance of the employee and is usually carried out by the employees direct manager or HR manager. It can be used to pinpoint training needs as it looks at previous targets and employee strengths and weaknesses.
Give some reason, reasons why management carries out performance appraisals
To review progress of employees to help determine the appropriate reward
To set goals for the future
To provide suitable feedback
For management to get feedback from employees
What is meant by employer employee relations in terms of HR managers job?
It refers to the quality of the relations that exist between the employees and employer and an organisation. Maintaining good industrial relations is key in a business.
What are the benefits to the employees of performance appraisal?
Helps to identify training and development needs
Retain the right staff
Feedback can be given
Concerns may be discussed and deal dealt with before any major issues arrive
Motivation increases as employees are being constantly monitored so need to maintain high standards
How can a business achieve positive relationship relationships between employers and employee?
Have regular communication
Provide training to ensure staff have the required skills
Have clear procedures to follow during industrial disputes
Have social events
Provide safe working place and necessary training
What is the impact of remote working on recruitment and selection
There is access to global talent pool you can have virtual interviews e.g workhuman recruits internationally
What is the impact of remote working on trailing and development?
It shifts to e-learning platforms like virtual mentoring
How are rewards impacted by remote working?
There is a focus on home office stipend wellness programs and flexible hours
